Hotel Napoleon

Reviews

Pros

"The staffs were polite and helpful." (in 6 reviews)

Cons

"Room too small and old." (in 6 reviews)

Show reviews that mention

+

paris

napoleon

arc de triomphe

champs elysee

reminded cruise ship

room is too small

focus on customer service

musty scent

hotel in good

location and nice

late checkout

close to metro

helpful staff

bathroom was tiny and barely

high quality

beautiful view from balcony

hard to operate

Poor

Oct 2018

1.0

The name of the hotel i guess

staffs had poor english.I remember oneof the staff member actually frowned at us and gave us the pathetic look while I was asking for a taxi. We also didnot have warm water in the middle of shower. And sometimes minibar wasnot refreshed after cleaning.
Poor

Oct 2018

1.0

It's well located

The staff very rude
Okay

Sep 2018

5.0

The room was clean and decent sized. The location was great, a stone's throw to Arc du Triomphe and walking distance to Musee D'Orsay and the Eiffel tower.

I guess I had higher expectations for a 5 star hotel. I didn't like the fact the hotel staff threw a bunch of tourist pamphets in front of me when I was checking in. Hotel is dated, but I guess that's the appeal for some people.
Good

Sep 2018

8.0

Very nice hotel!
Excellent

Jul 2018

10.0

This hotel was fabulous at every level. The location is perfect. The staff was friendly and accommodating. I had to get a couple documents scanned for work and they happily helped with that. And my teenager loved the WiFi. I highly recommend this hotel.

I have nothing negative to say about this hotel. It was fabulous at every level.
Poor

Jul 2018

1.0

Hotel is at a good location, near to several attractions and easy access to subway.

Although hotel is listed as 5 star, with poor service, tiny rooms, no amenities this hotel doesn't even qualifies a 2 star. So weird with separate toilet and shower. It was our worst experience staying here, and I will not recommend it to anyone. Beware!
Okay

Jul 2018

5.0

Location

Room is very small and should not have been considered a 5 Star hotel. 4 at best. Bathroom was tiny and barely usable to shower in. Reminded me of a cruise ship room, very small and compact.
Excellent

Jun 2018

9.0

Location - it was by the Champs. Just one block away so it was not loud. Close to everything. Hotel was very clean and spacious.

Reception could have been friendlier, but were very professional.
Good

May 2018

8.0

Location was phenomenal!

Upon check-in, we were told breakfast was included. We did not necessarily want to eat there, but free is free. When we got the bill at checkout, we were charged 30 euros per person and they would not remove it!
Excellent

Apr 2018

10.0

We got a nice bright room with French windows, clean renovated bathroom. Metro right next to the hotel that takes you everywhere you need to go. Perfect location to get everywhere. Breakfast buffet was great as well.

Decor was dated, was not fond of the curtain hanging from the back of our headboard.
Poor

Jun 2017

1.0

I only liked the location. This hotel is not really 5 stars by any standard. The rooms are very small and outdated. i stayed in room 314 that is the size of a closet!

The rooms and bathrooms are small and outdated. the lobby is old and outdated. overall a 3 star hotel as maximum.
Excellent

May 2016

10.0

Staff fabulous.

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