This hotel is hugh.. Loved the pool ... the location along with the service of the staff... This hotel is beautiful inside and out i would highly recommend anyone to stay here on there vacation
I didn''t like my shower the water kept coming out all over the bathroom floor they need to fix that
Outstanding accommodation would stay again and again!!!
The pool was nice and its close to Patong Beach. Also the fruit bar was a neat twist.
The shuttle service to Patong area and Phuket town is a joke. The restaurants at the resort are not that great. The main infinity pool by the beach was closed. There is a lot of stairs in the facility. The internet was slow and cut in and out too much.
The front desk staff were courteous, and helpful. The shuttle services from the ground level to top level of hotel are very reliable. The hotel grounds are nicely kept, and pretty scenery. The free shuttles provided to town.
The free shuttles to town(Patong and Phuket Town) needs to be more flexible and more time available to guest without having to pre book the nite before.
Staff was nice. Breakfast was good.
Bed was very hard. Hotel was a bit dated and therefore seemed more like 3-4 stars, not 5.
If you have kids is important to note that they have some kids activities, but when you ask they will tell you no. They also remember the pool closed 19 o'clock. I do not know why this resort hotel called the five-star hotel. Very poor service counter when my husband accidentally take the wrong beach towels they even call me sir. I can not believe a hotel can scold guests
View is nice but Counter service staff attitude is very bad ¿In addition to the scenery is nothing like five-star hotel
When you ask questions, and could not get a reply within forty-eight hours and you need to keep reminding. Service is very poor quality should be improved.
An absolutely lovely property. The room, facilities and service were all 5 star.
enjoyed the grounds and the room
staff was difficult to communicate with
Everything, the food, service!! This hotel can be rated as a 3 stars hotel! This a 3 stars hotel at most!!!
The location was great, the staff was very nice.
This is at best a 2-3 star hotel, very old, internet was horrible in my room. Refrigerator doesnt stay cold due to all electricity in room shutting off when you leave
Free welcome drink and 1 kg of fruit basket. Staffs are nice.
Over rated as 5 stars hotel. The room furnitures are old and outdated.
With a stay at Diamond Cliff Resort and Spa in Patong, you'll be in the entertainment district and minutes from Kalim Beach and close to Patong Beach. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this resort consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Based on 3,704 reviews
Policies vary by room type and provider.