Diamond Cliff Resort and Spa

The pool was nice and its close to Patong Beach. Also the fruit bar was a neat twist.

The shuttle service to Patong area and Phuket town is a joke. The restaurants at the resort are not that great. The main infinity pool by the beach was closed. There is a lot of stairs in the facility. The internet was slow and cut in and out too much.

If you have kids is important to note that they have some kids activities, but when you ask they will tell you no. They also remember the pool closed 19 o'clock. I do not know why this resort hotel called the five-star hotel. Very poor service counter when my husband accidentally take the wrong beach towels they even call me sir. I can not believe a hotel can scold guests

View is nice but Counter service staff attitude is very bad ¿In addition to the scenery is nothing like five-star hotel

When you ask questions, and could not get a reply within forty-eight hours and you need to keep reminding. Service is very poor quality should be improved.

The pool

Everything, the food, service!! This hotel can be rated as a 3 stars hotel! This a 3 stars hotel at most!!!

The location was great, the staff was very nice.

This is at best a 2-3 star hotel, very old, internet was horrible in my room. Refrigerator doesnt stay cold due to all electricity in room shutting off when you leave