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|"Staff was super friendly and accommodating."||(in 65 reviews)|
|"Great breakfast, very clean staff."||(in 60 reviews)|
|"The bed was super comfy!"||(in 29 reviews)|
|"The room smelled of mold/mildew."||(in 34 reviews)|
|"The hotel needs a complete overhaul."||(in 10 reviews)|
|"Only one elevator in service."||(in 2 reviews)|
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Nice staff, quiet, nothing fancy
The staff was nice and responsive. Didn't have any issues.
Only critique is that it's slightly out dated, worn down. It could use some touching up. Nice place though.
staff and cleanliness
The beds were great and the breakfast bar was ok but the carpet and hotel as an overall needs updating real bad I think they stopped shampooing the carpet and vacuuming the hallways the wallpaper is coming down in some places of the hotel. For the ones saying nicely redone carpets you must work there
One staff member that was rude and unprofessional that worked at night, all I can say is if the door is left open to get coffee where the breakfast bar is or even get a bowl of dried cereal "don't" she will call you out in front of other guests hollering which is totally unprofessional not to be in the breakfast bar area. The manager I talked to the next day assured me she would never do that again but as for me ever going back I would not. There staff member just lost them buisness along with 3 other couples I know when I told them about my experience there
I was double charged for my room. Called the hotel three times, they said call kayak. Called kayak they said call the hotel. Neither one fixed my issue. So my 100 dollar room went to 200. I will NEVER use kayak again or stay at this hotel. I was double charged at another hotel just last month and they took care of the issue within two days. This place refuses. I like the hotel and have stayed 5 times before to meet up with family while I am here training at NAS Pensacola. It was a good place. However, knowing they cannot resolve this means I will never go back. Please management, don't write a response either, just give me my money back.
Everything was wonderful. The staff was very kind. Bed was comfy. Breakfast was very tasty.
That I couldn't have stayed longer in florida! Seriously though, there was nothing I disliked about my stay.
Come on in to the Comfort Inn hotel in Pensacola, FL near Sam's Fun City and the Naval Air Station Pensacola. Other nearby attractions include the Pensacola Christian College, West Florida Regional Medical Center Heliport, Fast Eddies Fun Center, Civil War Soldiers Museum and Fort Barrancas. Hotel amenities like free WiFi, free breakfast, a fitness center, outdoor pool and a free weekday newspaper cater to business travelers and tourists alike. Rooms are furnished with a flat-screen TV, coffee maker, desk and hair dryer. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Credit cardholder must be present with valid ID at hotel. Must be 18 or older to rent rooms.Cash paying guest will be required to have a valid credit/debit card with the registered guest name and a valid government issued I.D.
based on 422 reviews
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Most Popular Landmarks
- Sam's Fun City 4.4 km
- Crystal Ice Company Building 8.2 km
- Wayside Park 10.2 km
- Pensacola Opera 10.6 km
- Veterans Memorial Park 10.6 km
- Saenger Theatre 10.8 km