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4 stars

The Terrace

1776 Benjamin Franklin Parkway, Philadelphia, PA 19103, United States
Philadelphia, PA
See location+1 215 561 1776
7.9
Good
based on 797 reviews
797 reviews
Provider
Provider for The Terrace
Provider for The Terrace
Provider for The Terrace

Overview

Rating

The Philadelphia Hotels Embassy Suites by Hilton Philadelphia Center City offers 288 non-smoking rooms only a few minutes from Philadelphia International Airport. Guests have easy access to the rest of the city with both the 19th Street and 15th Street buses only a few minutes away while walking. The hotel is on Benjamin Franklin Parkway where many popular attractions are located.

This all-suite hotel offers beautiful views of the Parkway and city, providing a great space for extended stays and short trips in Philadelphia, Pennsylvania. All rooms feature modern bedding, comfortable decor, and spacious bathrooms. Complimentary beverages and breakfast are available for all guests along with an on-site convenience store and gift shop for guest’s shopping needs. Business travelers can use the hotel’s meeting rooms, business center, fax services, photocopying, and printing.

In addition to the free breakfast, there is an evening reception for guests. Delicious small bites and tantalizing cocktails are served at this time. There is also a T.G.I. Friday’s on-site with all the great American cuisine a guest could want. Guests who prefer to dine elsewhere will find many options in the area including Devon Seafood Grill, Chops Restaurant and Bar, Asia on the Parkway, and City Tap House Logan.

The Embassy Suites by Hilton Philadelphia Center City is located downtown for easy access to major corporations, museums, universities, hospitals, restaurants, attractions, and shopping options. The Cathedral Basilica of Saints Peter and Paul are less than a minute away while fun and games await at Amazing Escape Room a few minutes away. Other options include visiting the Franklin Institute and the One Liberty Observation Deck.

Rating
7.9
Good
Based on 797 verified guest reviews

Latest deals for The Terrace

Mon 12/5
Tue 13/5

Amenities at The Terrace

  • Fitness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Business centre
  • Meeting/Banquet facilities
  • Parking
  • Laundry service
  • Laundry facilities
  • Complimentary breakfast

Services and conveniences

  • ATM on-site
  • Room service
  • Business centre
  • Express check-out
  • Meeting/Banquet facilities
  • 24hr front desk

Accessibility and suitability

  • Disabled Access
  • Elevator

Laundry

  • Laundry facilities
  • Laundry service

Parking and transportation

  • Parking

Dining

  • Restaurant

Things to do

  • Gift shop

General

  • Storage available

Health and safety

  • Safe

Family friendly

  • Complimentary breakfast

Fitness

  • Fitness centre

Basics

  • Free Wi-Fi

Reviews of The Terrace

7.9
Good
797 verified ratings
Wonderful
351
Very good
115
Good
144
Okay
56
Fair
58
Mediocre
24
Poor
49

Summary of reviews

Guests say
Guests appreciated the hotel's great location and spacious rooms, highlighting the convenience and comfort they provided. However, there were significant concerns regarding service quality, cleanliness, and maintenance issues, such as broken locks and malfunctioning elevators. Many guests felt that the staff's response to problems was lacking, which detracted from their overall experience.
AI-generated from customer reviews
Location9.5 out of 10
Room Size9 out of 10
Service3 out of 10
Amenities3 out of 10
Cleanliness2.5 out of 10
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All reviews

3.7
Poor
Anonymous, Nov 2017
Pros (+) Breakfast
Cons (-) Continual heat/air conditioning noise.
10
Wonderful
Anonymous, Oct 2017
Pros (+) The balcony and the view where amazing looking out on the strip. Size of the rooms are CRAZY BIG!!!!
Cons (-) checkout should be 1-2pm. People like to relax in your hotel, not have to get up and rush out of a nice comfy bed. ( front desk help with late check out on this stay and THANK YOU VERY MUCH!!! )
7.7
Good
Anonymous, Sep 2017
Pros (+) Room was great. Spacious, clean, comfortable, staff wonderful
Cons (-) The bathroom looked as if it had not been upgraded in years. It was dirty and old looking while the remaining parts of the room appeared to be upgraded and clean. Parking was horrible. I was misinformed by valet services on the prices for a parking garage nearby.
3.1
Poor
Anthony, Apr 2017
Pros (+) I like the size of the rooms
Cons (-) Our shower was broken, our toilet was broken, we were not given enough towels, we had to call down for toilet paper. The breakfast was good, but it was a mess which made me feel uneasy about eating because of how horribly unclean the whole area was.
9.7
Wonderful
Anonymous, Mar 2017
Pros (+) Loved the room and the staff.
Cons (-) Breakfast was overpowered by cooking meat and eggs. I am a vega. There are vegan options near by.
8.8
Very good
Anonymous, Mar 2017
Pros (+) It was walkable to my event
Cons (-) Elevators were busy
4.8
Mediocre
Anonymous, Feb 2017
Cons (-) Room door did not lock caught it on the way out on a Saturday nite. Waited over an hour for maintenance. Had to move to "the only room left" which was not a king bed (two doubles) and did not have a refrigerator. Really ruined the evening as we were not able to leave the hotel until midnight when we were planning to leave at 10:30. Got a new room the next day and the toilet did not work. Maintenan...
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2.0
Poor
Miguel Angel, Jan 2017
Pros (+) Recently I had my wallet stolen with my credit cards so I made the reservation with a relative's credit card, so when I checked in the ask for the credit card and obviously I didn't have it and the lady receptionist would not take other type of payment, so I lost the reservation and the money and ended up paying for a Holiday Inn which did accepted cash. Very bad hotel don't stay here.
10
Wonderful
Anonymous, Dec 2016
Pros (+) Everytging
9.7
Wonderful
Anonymous, Jul 2016
Pros (+) Staff were extremely friendly!

Location

1776 Benjamin Franklin Parkway, Philadelphia, PA 19103

What's nearby

  • The Franklin Institute393 m
  • Pennsylvania Academy of the Fine Arts0.5 km
  • The Residences at The Ritz-Carlton0.6 km
  • Philadelphia City Hall0.7 km
  • Rittenhouse Square0.8 km
  • Loews Philadelphia Hotel0.9 km
  • Pennsylvania Convention Center1 km
  • Church of St. Luke and The Epiphany1.3 km
  • Philadelphia Museum of Art1.4 km
  • Liberty Bell1.8 km
  • Independence National Historical Park1.8 km
  • Independence Hall1.8 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at The Terrace

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Terrace

  • How long should you stay at The Terrace? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at The Terrace

  • What family friendly amenities are offered at Embassy Suites Philadelphia Center City?

    The hotel is an ideal choice for families, offering activities for children and providing a range of family-friendly amenities. Families can take advantage of free cribs and infant beds, ensuring a comfortable stay for the little ones. The inclusion of a convenient kitchenette allows families to prepare meals and snacks, making it easier to cater to individual preferences. With private bathrooms, separate bedrooms, and spacious living rooms, families can enjoy the privacy and comfort they need during their stay, creating a home away from home experience for all family members.

  • Why should I stay at Embassy Suites Philadelphia Center City?

    This all-suite hotel offers a compelling choice for travelers seeking a comfortable and convenient stay. The suites provide separate living areas with pull-out sofas, well-equipped kitchenettes, and the convenience of two flat-screen TVs and Wi-Fi access. Guests can start their day with a complimentary cooked-to-order breakfast and unwind in the evenings with appetizers and drinks at the nightly reception. For dining options, there's a casual restaurant and bar, as well as a 24-hour convenience store for added convenience. The hotel also features amenities such as a fitness room for exercise enthusiasts and a 24/7 business center for those with work-related needs.

  • What is the best way to get to Embassy Suites Philadelphia Center City from the airport?

    The most convenient way to get from Philadelphia International Airport (PHL) to the hotel is typically by taxi or rideshare services. You can easily find these services at the airport, and the drive to the hotel takes approximately 20-30 minutes. Alternatively, you can use public transportation by taking the SEPTA Regional Rail Line from the airport to Suburban Station, which is within walking distance of Embassy Suites Philadelphia Center City.

  • What amenities are available for business travelers at Embassy Suites Philadelphia Center City?

    The hotel offers a range of convenient facilities for business travelers. On-site amenities include an ATM for easy access to cash, room service for added comfort, and ticket services to assist with event planning. The hotel features a well-equipped business center to cater to your work-related needs, ensuring you stay connected and productive. For a swift departure, take advantage of express check-out services. Additionally, the hotel boasts meeting and banquet facilities, ideal for hosting events or conferences. Guests can enjoy meals and drinks at the on-site restaurant and bar/lounge, with breakfast included. For workspace and computer use, resources are readily available to meet your business requirements. The 24-hour front desk ensures assistance is available around the clock, enhancing your stay's convenience.

  • Does the Embassy Suites Philadelphia Center City offer accessible amenities and services?

    The hotel prioritizes accessibility to ensure a comfortable stay for all guests. The hotel features Braille/raised signage and offers an elevator for easy navigation. Select rooms are equipped with accessible bathrooms, in-room accessibility, and roll-in showers to cater to specific needs. Wheelchair-accessible facilities include parking, a path of travel, valet service for wheelchair-equipped vehicles, registration desk, business center, and lounge. To enhance accessibility, the hotel provides assistive listening devices and visual alarms in hallways, as well as handrails in hallways and stairways. The well-lit path to the entrance ensures safe and convenient mobility for guests.

  • Where is The Terrace located?

    The Terrace is located at 1776 Benjamin Franklin Parkway in Center City, 1.3 km from the centre of Philadelphia. The Franklin Institute is the closest landmark to The Terrace.

  • When is check-in time and check-out time at The Terrace?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at The Terrace.

  • Does The Terrace offer free Wi-Fi?

    Yes, The Terrace offers free Wi-Fi.

  • How far is The Terrace from the airport?

    The Terrace is 10.6 km from Philadelphia. The Terrace is 46.7 km from Trenton-Mercer.

  • How does KAYAK find such great The Terrace hotel deals?

    KAYAK scours the web for all room deals available at The Terrace in Philadelphia and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Terrace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Terrace.

See more FAQs

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Good to know

Value for money

7.3

Distance to downtown

1.3 km

Nearest Airport

Philadelphia

Distance to airport

10.6 km