Noise between rooms
Not what I expected of a 4 star Hotel
The location was great. It was very close to everything. The staff was friendly and helpful.
It wasn't worth the money for what you got. It nickel and dimes customers for everything and amenities were overpriced. Parking, snacks, water. There isn't a microwave or fridge in the rooms. A fridge was provided upon request but it was not in the best physical shape. The tub and cups weren't the cleanest
I had a quick one night stay in Philadelphia and chose the beautiful Westin. My room was first class,and service was exceptional. I will definitely stay here again .
The bed was really nice.
The toilet seat needed to be replaced.
The room was very nice and fit our needs well. We thought the bed was as comfortable or even more comfortable than ours at home, which says a lot.
Our shower didn't work. After a hot night outside at the Cold Play concert, we wanted to take showers before going to bed. However, when you pull the knob to turn on the shower, it came right out of the faucet. It was almost 1 am in the morning and we didn't want to call anyone. So we opted to take a bath but it was not what we wanted. Hence the reason I only gave the hotel a "Good" rating.
they overbooked. I had to find other accommodations.
Great location and atmosphere
Prices of food and drink
This Westin is very well located! It is located directly across the street from the HUB Cityview for business meetings. It is one mile from the Liberty Bell, so the walk was great. There were plenty of restaurants to pick from around the area without going by cab. The Westin has a very nice bar which served us some very nice dinners. The staff was over the top great. Our room was so nice. A fall festival which was quite large was set up for Saturday right near the Westin. It was a great experience for us!
Wonderful Weekend Stay
The rooms are beautiful. We stayed on the top floor (15th). There is always an elevator available. The staff was very friendly. The shower was the best I've ever used in a hotel. It had a HUGE rainfall style top with a wand for all the hard to reach places and adjustable water pressure. The hot water was nice and HOT. And the bed was amazing! The view of the nearby skyscrapers was beautiful and it's in the best location to shop till you drop! I would stay again but I would only book through kayak because I got the room for about $100 less per night!!!!
The only downside was that I requested a quiet room and found the ice machine directly across the hall from me. I only heard a few people in the hall so it could have been worse.
Had to give it 5 stars
I cannot think of one thing negative to say about it. It was just lovely in every way.
Everything was perfect.
Location, shopping convenience, room decor, Large Smart TV, Raiin shower, Bed and comforter. All terrific.
Nothing not to like
Situated in the heart of a city rich with history, The Westin Philadelphia elegantly enhances its desirable Rittenhouse Square address with comfort and style. Steps from upscale shopping, award-winning restaurants and conveniently connected to the offices at Liberty Place, The Westin provides guests with the premiere downtown location. Museums and historical attractions, including the Liberty Bell, Independence Hall, and the Constitution Center, promote the cultural wealth of Philadelphia. Reenergize in our WestinWORKOUT® Fitness Studio. Then enjoy a hand crafted cocktail in The Lobby Bar. The Westin Philadelphia impresses both business and leisure travelers alike with its 294 guest rooms and 19 suites, all beautifully appointed with welcoming décor and revitalizing amenities. Our signature Heavenly® Bed ensures a relaxing night's sleep, and the Heavenly® Bath is the perfect place to refresh.
Based on 926 reviews
Value for money
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