Pros (+) Breakfast? What breakfast? Location was good, that was about it.
Cons (-) Room was last renovated in 1945 or so.
3 stars
Hotel San Carlos
Photos of Hotel San Carlos
Overview
Offering free Wi-Fi and an outdoor pool, Hotel San Carlos Phoenix is close to nearby attractions, such as Union Station, Heritage Square and Phoenix Convention Center. It is also within walking distance of Phoenix's popular tourist attractions.
A variety of personalized services are available for guests of Hotel San Carlos Phoenix, such as a concierge, valet parking and a 24-hour business centre. The front desk operates 24/7 and the friendly staff can suggest places to visit and provide other tourist information.
The hotel's 128 individually-decorated rooms provide tea and coffee making facilities, plus all the essentials required for an enjoyable stay. They are also fitted with cable/satellite channels and a hair dryer.
During their stay, guests can enjoy breakfast at Bonjour Vietnam French/Vietnamese Cuisine, which serves Vietnamese specialties. Places to dine at the hotel include Seamus McCaffrey’s Irish Pub and Rice Paper. A selection of eating options are also available in the surrounding area.
Public transports links close to Hotel San Carlos Phoenix include 3rd Street and Washington Street and 3rd Street and Jefferson Street Light Rail Station. Chase Field and Westward Ho are a short walk away.
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Amenities at Hotel San Carlos
- Fitness centre
- Restaurant
- Room service
- Free Wi-Fi
- Coffee machine
- Business centre
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Fan
- Air-conditioned
- Free toiletries
Accessibility and suitability
- Non-smoking rooms available
- Disabled Access
- Elevator
Laundry
- Laundry service
- Iron and ironing board
Dining
- Restaurant
- Coffee machine
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Workspace
- Desk
Things to do
- Gift shop
Fitness
- Fitness centre
Spa
- Spa
Reviews of Hotel San Carlos
7.2
Good
340 verified ratings
Wonderful
96
Very good
65
Good
54
Okay
37
Fair
32
Mediocre
25
Poor
31
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location near the convention center and downtown, making it convenient for events. However, many reviews highlighted issues with room size, noise levels, and outdated facilities, leading to a less than satisfactory experience overall.AI-generated from customer reviews
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Score by provider
7.3 out of 10
20 reviews
7.9 out of 10
1 review
6.8 out of 10
12 reviews
All reviews
Pros (+) It was fine. Cool to see some of the history, but it’s like they forgot to evolve it to the 21st century. The shower only pumped hot water every 30 seconds, and even then it was scalding before it reverted to luke warm. It was mostly clean, but not spotless. The rooms were fine, but tiny and a weird layout. Was tough to maneuver luggage around. Nice pool. No hot tub. No bar or room service. People...
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Pros (+) Have stayed there many times, will return.
Cons (-) Be careful: do not get an adjoining room.
Pros (+) Location & price.
Cons (-) I was given a room key for a room that was already occupied. Then, the guests on my floor (3) were loud all night, as if there was a party in the hallway outside my door.
Cons (-) The front desk lady was extremely rude to start. Absolutely zero parking although the add indicated parking is available. We had to PAY for parking and walk 5 blocks in the 110 heat. No breakfast. The bathroom door had no lock. And, the kicker is this morning I have little bites all over me!
Pros (+) Friendly staff, great pool, very well kept hotel.
Cons (-) Please fix the ice machines that were broken on each floor. And a second working elevator would be great, the past two years I have stayed there only one worked.
Cons (-) I don't expect much when it comes to amenities, but the bathroom didn't even have soap. Like, so I could wash my hands. Both elevators were broken the entire time too
Pros (+) Not a high end hotel but very quaint. Staff were very nice and the place was very clean. I will be returning!
Pros (+) great location, friendly staff
Cons (-) Bathroom
Pros (+) The pool deck was gorgeous and the staff was nice. The location was okay but still a little sketchy.
Cons (-) You can hear everything. Every sneeze or soft whisper from other rooms. The windows let every street noise in.
Location
202 North Central Avenue, Phoenix, AZ 85004
What's nearby
- Westward Ho0.5 km
- Phoenix Convention Center0.6 km
- Arizona Center0.6 km
- Arizona Science Center0.7 km
- Heritage Square0.7 km
- Union Station0.8 km
- Chase Field0.9 km
- Arizona Women's Hall of Fame1.2 km
- Arizona Mining & Mineral Museum1.7 km
- FQ Story Neighborhood Historic District1.8 km
- Arizona State Capitol2.2 km
- Heard Museum2.4 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel San Carlos
Low season | October |
|---|---|
High season | February |
Average price (weeknight) | C$ 337 |
Average price (weekend night) | C$ 346 |
When to book a room at Hotel San Carlos
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 6.9 |
|---|---|
Distance to downtown | 0.2 km |
Nearest Airport | Phoenix Sky Harbor Intl |
Distance to airport | 7.2 km |