Banyan Tree Mayakoba
5 stars

Banyan Tree Mayakoba

Carretera Federal Chetumal-Puerto Juarez KM 298, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 877 3688
From
C$ 716
Cheapest

rate per night

8.7
Very good
based on 354 reviews
354 reviews
Room type
Provider
Nightly total
King room
C$ 716
Standard Room
C$ 786
Double room
C$ 814

Photos of Banyan Tree Mayakoba

Overview

Banyan Tree Mayakoba is a retreat nestled amidst jungle and beach in the Rivera Maya district of Mexico and facing Playa Del Carmen’s white sand beach. It’s a resort that features Asian inspired buildings that are constructed using many natural elements. It is well known for creating meaningful connections- whether those be professional, fun-filled or romantic.

Villas are interspersed around the resort for guests to stay in and offer features such as private pools, oceanfront views, terraces, verandas, natural furnishings, deep soaking tubs, crisp and clean linens, and more. The villas range in size and can sleep anywhere between 2-6 depending on location.

The dining experience is unique at Banyan Tree Mayakoba. There are 14 different dining areas. Cuisine in these 14 bars and restaurants range from Thai, Italian, Mexican, Spanish, Mayan, American, and International cuisines to match every palate imaginable. It goes further to have dining options on the beach, in the jungle, on the veranda, indoors, privately catered areas, personal chef at your doorstep, to boat tour dinners, and more.

Facilities are wide-ranging to match guests who need business rooms for meetings to wedding venues and private parties. There are business meeting rooms, Banyan Tree Spa- with sauna and indoor ice areas, PGA Championship Golf course, Boutique Gallery store, Beach Club, pool, fitness center, tennis courts, kids club, and more. Outdoor activities range from water sports, snorkeling, jungle excursions, romantic getaways, planned daily trips, and more. It is a place well known for going above and beyond to meet needs and expectations of all.

Planning your next getaway or business trip would be money well spent at Banyan Tree Mayakoba in Playa Del Carmen.

8.7
Very good rating
Based on 354 verified guest reviews

Latest deals for Banyan Tree Mayakoba

Wed 24/9
Thu 25/9
Double room
bed type unknown
C$ 814
nightly with fees
bed type unknown
C$ 1,233
nightly with fees
King room
1 king bed
C$ 716
nightly with fees
1 king bed
C$ 831
nightly with fees
1 king bed
C$ 870
nightly with fees
Deluxe room
bed type unknown
C$ 843
nightly with fees
bed type unknown
C$ 844
nightly with fees
bed type unknown
C$ 844
nightly with fees
Standard Room
bed type unknown
C$ 786
nightly with fees
bed type unknown
C$ 1,225
nightly with fees
Queen room
bed type unknown
C$ 2,193
nightly with fees
bed type unknown
C$ 2,375
nightly with fees
bed type unknown
C$ 2,431
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Banyan Tree Mayakoba

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Pool and spa

  • Heated pool
  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Private pool
  • Spa and wellness centre
  • Rooftop pool
  • Massage
  • Pool bar
  • Sauna

General

  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Inner courtyard view
  • Lake view
  • Landmark view
  • Pool view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Things to do

  • Gift shop
  • Eco tourism
  • Fishing
  • Board games/puzzles
  • Golf
  • Cycling
  • Archery
  • Snorkeling
  • Cooking classes
  • Beauty salon
  • Water sport facilities (on site)

Kitchen

  • Wine glasses
  • Electric kettle
  • Kitchenette
  • Microwave
  • Stovetop
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

Dining

  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Grill
  • Balcony

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' club
  • Playground

Accessibility and suitability

  • No smoking
  • Private entrance
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Allergy-free room

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Books
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Reviews of Banyan Tree Mayakoba

8.7
Very good
354 verified ratings
Wonderful
280
Very good
27
Good
18
Okay
8
Fair
11
Mediocre
2
Poor
8

Summary of reviews

Guests say
Guests generally enjoyed the beautiful facilities and friendly staff, but many expressed dissatisfaction with the service, cleanliness, and value for money. The reception team was noted as unprofessional, and several reviews mentioned that the accommodations were dated and in need of updates. Additionally, the high prices of food and amenities were frequently criticized, leading to a perception of poor value for the overall experience.
AI-generated from customer reviews
Cleanliness1.5 out of 10
Service1 out of 10
Value for Price0.5 out of 10
Sort by:Most recent

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Score by provider

All reviews

2.0
Poor
Jonathon, Nov 2024
The rooms in our three bedroom villa were basically like staying in a dingy, musty basement. The place might have been nice… in 2008. The rooms are run down and dated. We ended up checking out after one night. Couldn’t stand to be in Villa and didn’t want to sit on or touch anything.
8.5
Very good
Anonymous, Jan 2019
Pros (+) Great service
Cons (-) It’s not as clean as an American would come to expect from a hotel...
9.7
Wonderful
Anonymous, Jul 2016
Pros (+) Great staff. Great rooms. Loved the bikes. Private pool and spa were awesome...
Cons (-) Food is pricey. places to visit outside the resort are further away. Beach is small and has huge sand bars

Location

Carretera Federal Chetumal-Puerto Juarez KM 298, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • El Camaleón Mayakoba Golf Club0.8 km
  • 5th Avenue5.1 km
  • Guadalupe Church5.4 km
  • O2 Mexico6.6 km
  • Mamita's Beach Club6.9 km
  • Beyond Diving6.9 km
  • Mexico Blue Dream6.9 km
  • La Fe7 km
  • Parque 28 de julio7.8 km
  • Albertos SCUBA8.1 km
  • Terminal Marítima de Playa del Carmen8.4 km
  • Aviario Xaman Ha9 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Banyan Tree Mayakoba

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
March
C$ 1,442
C$ 1,060
Cheapest month to stay with an average 41% drop in price.
Most expensive month to stay with an average 229% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Banyan Tree Mayakoba

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Banyan Tree Mayakoba

  • If you’re after a cheap room at Banyan Tree Mayakoba, then you should consider staying during the low season. The cheapest deals can generally be found in September and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Banyan Tree Mayakoba, plan to stay on a Sunday or Friday. The most expensive day is usually Thursday.
  • The cheapest price a room at Banyan Tree Mayakoba was booked for on KAYAK in the last 2 weeks was C$ 725, while the most expensive was C$ 929.
  • How long should you stay at Banyan Tree Mayakoba? KAYAK users usually book their rooms here for 4 days.
See more tips

FAQs when booking at Banyan Tree Mayakoba

  • What are some signature spa services offered at the Playa del Carmen hotel, the Banyan Tree Mayakoba?

    Banyan Signatures at the Banyan Tree Mayakoba spa offers holistic pampering to bring about your physical, spiritual, and mental renewal. The Royal Banyan combines Western and Eastern massage techniques with warm oils and aromas in order to relieve muscle pain and improve circulation. The Sense of Place - Mexican Traditions is a treatment that combines a prickly pear scrub, an herbal bath, agave candle massage, and an antioxidant body mask to echo a Mayan ritual that finds the profound connection between the body's most important energy points and the 20 solar seals.

  • What are some highlights of the dining experiences offered at the Banyan Tree Mayakoba?

    At the Banyan Tree Mayakoba restaurants, guests can experience local, Thai, and infusion cuisine. If you feel like beach casual, you can enjoy seafood at the Sands Beach Club. If you're in the mood for Thai food, you can try the Banyan Tree Mayakoba’s vaunted Saffron Restaurant. The Cello serves Italian, whereas the Oriente serves a breakfast buffet of international dishes. You can also enjoy the Tomahawk open fire Latin grill and steakhouse, or the La Copa Mexican bar, where the signature drink is tequila.

  • What is the best room to stay in at the Playa del Carmen hotel, the Banyan Tree Mayakoba, and why?

    While there seem to be no rooms you can truly call second best at the Banyan Tree Mayakoba, steeped in paradise as it is, there is something utterly breathtaking about the Beachfront Terrace Pool Suite. One entire wall of this room opens onto the beach so that you see and hear the lapping waves of the sea as you fall asleep and wake up in your king bed. In this 2470 square-foot space, you can also enjoy a private terrace, a private heated plunge pool, an outdoor shower, complimentary bicycles, a jet tub, a solarium, a smart TV, and complimentary Wi-Fi.

  • What are some activities available for kids at the Banyan Tree Mayakoba?

    In the summer, the Banyan Tree Mayakoba offers a summer camp program that hosts activities for kids, including treasure hunts, cooking classes, movie nights, and sleepovers. Year-round, families can enjoy Golf School at the Camaleon Golf Course, guided archery classes, or kayaking tours through the canals. Families can also participate in an eco tour, go on guided hikes through the jungle, and attend a very special event twice a year: during the Turtle Release, parents and their children can watch and even help release baby turtles on the beach and ensure that they safely reach the sea.

  • How can I get from the airport to the Banyan Tree Mayakoba?

    At Cancun International Airport (CUN), a bus departs Terminal 2 approximately every 30 minutes for a 55-minute ride to the Playa del Carmen Terminal Turistica. From there, it is an 8-minute walk to Zona One Centro/Gonzalo where you can catch a taxi to the Banyan Tree Mayakoba. At the Cancun Airport, you can also buy shuttle tickets in order to take a shuttle directly to the Banyan Tree Mayakoba. You can opt to take a taxi the entire way or rent a car. Car rental counters at CUN are located within the airport complex. Most of these internationally recognizable agencies are open 24/7 for your convenience.

  • Where is Banyan Tree Mayakoba located?

    Banyan Tree Mayakoba is located at Carretera Federal Chetumal-Puerto Juarez KM 298, 8.1 km from the centre of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Banyan Tree Mayakoba.

  • When is check-in time and check-out time at Banyan Tree Mayakoba?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Banyan Tree Mayakoba.

  • Does Banyan Tree Mayakoba offer free Wi-Fi?

    Yes, Banyan Tree Mayakoba offers free Wi-Fi.

  • Does Banyan Tree Mayakoba offer free parking?

    Yes, Banyan Tree Mayakoba offers free parking.

  • How far is Banyan Tree Mayakoba from the airport?

    Banyan Tree Mayakoba is 21.1 km from Cozumel. Banyan Tree Mayakoba is 42.3 km from Cancun.

  • Does Banyan Tree Mayakoba have a pool?

    Yes, Banyan Tree Mayakoba has a pool on-site.

  • How does KAYAK find such great Banyan Tree Mayakoba hotel deals?

    KAYAK scours the web for all room deals available at Banyan Tree Mayakoba in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Banyan Tree Mayakoba and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Banyan Tree Mayakoba.

See more FAQs

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Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.6
8.1 km
Cozumel
21.1 km

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