Pros (+) Cheap, a/c in spacious rooms, center of town, friendly staff, couple blocks from beach. Let us use their bug spray as mosquitos in PdC are no joke - saved us!
3 stars
Hacienda Paradise Hotel
Ave 10 Entre Calle 20 Y 22 Norte, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 873 1397Photos of Hacienda Paradise Hotel
Overview
Colonial Playa del Carmen hotel in Downtown Playa del Carmen with free breakfast An outdoor pool, a restaurant, and a snack bar/deli are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include spa services, concierge services, and a 24-hour front desk. Hotel Hacienda Paradise offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Hacienda Paradise Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Hacienda Paradise Hotel
- Outdoor pool
- Spa and wellness centre
- Restaurant
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Car rental
- Safety deposit box
- Currency exchange on-site
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- No smoking
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Outdoor furniture
- Garden
General
- Garden view
- Inner courtyard view
- Tile/marble floor
- Pool view
- Storage available
Pool and spa
- Spa and wellness centre
- Massage
- Outdoor pool
- Pool towels
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- TV
Bedroom
- Socket near the bed
- Wardrobe or closet
Dining
- Minibar
- Restaurant
Things to do
- Beach access
- Bicycle rental
Health and safety
- Daily housekeeping
- Safe
Laundry
- Laundry facilities
Workspace
- Desk
Reviews of Hacienda Paradise Hotel
6.9
Okay
571 verified ratings
Wonderful
221
Very good
113
Good
94
Okay
39
Fair
28
Mediocre
28
Poor
48
Summary of reviews
Guests say
Overall, guests appreciated the excellent location of the hotel, which is close to shopping and local restaurants, providing a pleasant balance of tranquility and accessibility. The staff received high praise for their outstanding service, going above and beyond to ensure guest satisfaction. However, there were significant concerns regarding the cleanliness of the rooms, with multiple reviews highlighting issues such as dirty linens and general unkempt conditions.AI-generated from customer reviews
Sort by:Most recent
Score by provider
6.8 out of 10
276 reviews
8.5 out of 10
4 reviews
8.7 out of 10
3 reviews
All reviews
Pros (+) I loved that they were so environmentaly conscious, the breakfast was delicious and the whole place was just so relaxing. It's also located at a perfect spot near the clubs/bars, restaurants, shops and mall! The staff was also excellent and very helpful. Overall great experience.
Cons (-) The only thing I didn't like, which isn't a big deal, was the cafe closes early.
Pros (+) We have stayed here before and it's a good value and a good location. Rooms are nice and it's a block off the busy tourist street making it quiet and comfortable.
Cons (-) Having to email my Kayak confirmation email to the reception staff when I arrived.
Location
Ave 10 Entre Calle 20 Y 22 Norte, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Mamita's Beach Club0.5 km
- Muelle Navega0.6 km
- Parque 28 de julio0.6 km
- Playa principal de Playa del Carmen0.8 km
- Calle Quinta Avenida0.8 km
- Yucatek Divers1 km
- Aviario Xaman Ha1.8 km
- Playacar Golf Club2.8 km
- Parque Xplor7.3 km
- Xcaret Park7.6 km
- El Camaleón Mayakoba Golf Club7.7 km
- Terminal marítima Punta Venado9 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hacienda Paradise Hotel
Low season | September |
|---|---|
High season | February |
Average price (weeknight) | C$ 100 |
Average price (weekend night) | C$ 64 |
When to book a room at Hacienda Paradise Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Playa del CarmenGood to know
Value for money | 7.1 |
|---|---|
Distance to downtown | 1.0 km |
Nearest Airport | Cozumel |
Distance to airport | 19.2 km |