Pool is to shallow for adult use. Entertainment staff, food and service is a top notch.
4 stars
Playacar Palace
Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 873 4960Photos of Playacar Palace
Overview
Playacar Palace Hotel stands in the Hotel Zone of Playa del Carmen. It’s an all-inclusive resort that offers first-rate services, relaxing facilities, and luxurious accommodations. The hotel makes for a vacation to remember for those visiting the Riviera Maya.
Playacar Palace Hotel stands right on the beach and offers easy access to the waterfront. Guests can take a ferry to Cozumel from the UltraMar Playa del Carmen harbor. Those interested in some outdoor shopping can check out the facilities at Paseo Del Carmen. Downtown can be reached following a 10-minute drive. Those who want to get more fun out of the beaches can drive for an hour to Tulum. Cancun International Airport is also located close by with a drive of 50 minutes.
The rooms at Playacar Palace Hotel are modern and upscale. They feature a cool-gray décor in a whitewashed surrounding. Wall hangings made from carved stone, marble flooring, and hot tubs meant for two give the rooms a sophisticated touch. High-end toiletries and marble shower stalls are provided in every room along with flat-screen LCD television sets, safes, and air-conditioning. A sitting area is provided in the suites, concierge-level rooms are equipped with espresso machines and DVD players, and some of the rooms have balconies. Free WiFi is another feature in every room.
Guests can take their pick from three restaurants on site, while the central lobby offers a casual buffet. Asian and Italian cuisines are available at the restaurants. Guests can enjoy a drink at the bar, either poolside or in the lobby. Luna Lounge has cocktails and Thai-style small plates for dinner.
There’s plenty to choose from in terms of additional features at Playacar Palace Hotel, with a fitness center, full-service spa, and kids’ club, among others. An outdoor pool with accompanying loungers is also available.
Playacar Palace Hotel is an ideal place to stay for those looking for a relaxing and entertaining vacation either on their own or with friends and family.
Latest deals for Playacar Palace
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Playacar Palace
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Toothbrush
Dining
- Wine glasses
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Scuba diving
- Diving
- Beauty salon
- Pool table
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness centre
- Massage
- Sauna
General
- Family rooms
- Storage available
- Sea view
- Slippers
- Solarium
- Telephone
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kids' club
- Complimentary breakfast
- Playground
Accessibility and suitability
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled Access
- Elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Outdoor
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews of Playacar Palace
8.4
Very good
86 verified ratings
Wonderful
42
Very good
9
Good
17
Okay
8
Fair
3
Mediocre
3
Poor
4
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, close to the beach and local attractions, as well as the excellent service provided by the staff. Many highlighted the quality of the food, especially at breakfast. However, there were complaints about the cleanliness of the facilities, issues with the pool area being overcrowded, and some dissatisfaction with the food quality at dinner. Overall, while the hotel has its strengths, improvements are needed in certain areas.AI-generated from customer reviews
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Score by provider
8.7 out of 10
29 reviews
2.5 out of 10
2 reviews
7.9 out of 10
1 review
All reviews
Location
Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Terminal Marítima de Playa del Carmen211 m
- Albertos SCUBA0.4 km
- Aviario Xaman Ha0.5 km
- Parque 28 de julio0.8 km
- The Reef Marina1.3 km
- Playacar Golf Club1.4 km
- La Fe1.6 km
- Mexico Blue Dream1.6 km
- Beyond Diving1.6 km
- Mamita's Beach Club1.7 km
- O2 Mexico2 km
- Underwater Technical World2.2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Playacar Palace
Low season | September |
|---|---|
High season | February |
Average price (weeknight) | C$ 645 |
Average price (weekend night) | C$ 566 |
When to book a room at Playacar Palace
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Playacar Palace
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Playa del CarmenGood to know
Value for money | 8.1 |
|---|---|
Distance to downtown | 0.7 km |
Nearest Airport | Cozumel |
Distance to airport | 19.0 km |
Everything you need to know for your stay in Playa del Carmen
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