Best Resort for Family
Kids had the best time ever! This resort had so much to keep the kids entertained while I got to relax and enjoy. Everything was completely stress free! Shows were entertaining for both kids and adults. Excellent food and friendly staff.
Room wasn't always stocked properly.
It's very nice but it could be improved
I liked our room. They actually gave as an upgraded room. From a deluxe to a junior suite.
I did not like the staff. They all seemed overworked and all over the place. They did not know how to communicate. In English... terrible and in Spanish as well. That was definitely disappointing.
Bell boy and reception
Bellboy and reception was horrible. Never picked the phone. I had two little kids and request golf cart several times - they had an attitude. Impo
Improve the customer service
The food was good and bar staff was friendly. The resort itself was also beautiful.
I'm fairly certain our room had bedbugs which was upsetting for obvious reasons.
Rooms are terrible Bee Hives next to your room Mosquito are outnumbered the guest Very Dark No air condition No sun in the rooms Beach is rocky Don't go their
Beautiful resort, great family place
This is definitely a place families can go with their kids. There are lots of animals and outdoor activities. I would recommend bringing your own shampoo and conditioner. the beds were okay, could have been better, but outside of those things the resort offered great food, lots to do, and gorgeous scenery. The beach, unfortunately, is way too rocky to swim in, but you can still get in. Temperature was perfect!
This only thing I didn't like about the resort is that the room smelled of mold the entire time and the shampoo (no conditioner) was not good for us at all. The beach, unfortunately, is way too rocky.
I Got Attacked By Bedbugs
Room With Out BedBugs
BedBugs Attacking Me & Front Desk Not Willing To Help Me, They Just Asume I Am Making It Up.
SANDOS CARACOL BEACH is 5 star Resort located Central. This Resort has about 778 rooms on 3 floors. This Resort's room amenities include Television, Air conditioning, Mini bar, Hairdryer; This Resort's facilities and services include large sized lobby, indoor swimming pool, tennis courts, beauty salon, fitness club, sauna, disabled facility, parking lot, room service, Porterage, Baby sitting;
Based on 3,869 reviews
Bar and Beverages
Policies vary by room type and provider.
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