Hotels near Provo airport

Hotels near Provo airport

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Provo (PVU) - Provo, UT, United States
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Best hotels near Provo airport

Cleanliness
9.5
Comfort
9.5
Facilities
9.1
Location
9.3
Overall
8.4
Overall 9.0 Excellent
Based on 215 reviews
Cleanliness
9.5
Comfort
9.5
Facilities
9.1
Location
9.3
Overall
8.4
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.5
Comfort
9.5
Location
9.3
Services
9.4
Staff
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
9.0
Cleanliness
9.5
Comfort
9.5
Location
9.2
Services
9.2
Staff
9.0
Cleanliness
9.7
Comfort
9.7
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.7
Comfort
9.4
Facilities
9.0
Location
9.7
Overall
7.0
Cleanliness
9.7
Comfort
9.5
Location
9.4
Services
9.7
Staff
9.7

Good 7.0
Pros: Covid style breakfast. Just ok
Cons: Hotel ran out of towels due to a large group the previous day. There were no towels at the pool and the hot tub was only half filled. Also, there was only a sign at the front desk to greet us when we arrived at 5pm. Had to call for someone to come to check us in and give us a key to our room. When we got to our room the door was left open with a broom by the cleaning staff. We called the desk about this and they said oh sorry the cleaning lady had to leave in a hurry. The room is fine. Hotel appears to be short staffed.
Good 6.0
Pros: Facility good & comfortable. Easy access from interstate.
Cons: Staff not at desk for check in. Note said to dial 0 from business center but who knew where that was. Breakfast staff disappeared after serving. No nondairy creamer. Breakfast sandwiches only available with cheese. Had oatmeal & banana.
Excellent 10.0
Pros: Spacious room with comfortable bed and linens. The room was very quiet so sleep was undisturbed.
Cons: Would have liked a makeup mirror or a light in hallway above the full length mirror as another option for makeup application.
Excellent 10.0
Pros: Spacious.
Good 7.0
Pros: The room was clean and looked nice. There were four pillows on both of the beds.
Cons: Our room was on the second floor and we could hear a lot of stomping from the guests in the room above fairly late at night and early in the morning. For our next stay, we¿ll insist on a room on the top floor.
Excellent 9.0
Pros: It was easy to take back to the room
Cons: I wouldn’t change a thing. It was great
Excellent 9.0
Pros: Location, availability. Nice, clean, the A/C worked
Good 7.0
Pros: The location was close to where we needed to be.
Cons: Housekeeping only upon arrival. Breakfast was crap - just give people a $5 McDonald's gift card instead of the frozen "food"
Excellent 8.0
Pros: It was new and clean.
Cons: I didn¿t like that the ice machine were only located on the 2nd and 4th floor instead of every floor. Also, when I asked housekeeping for clean towels the first time, they weren¿t brought.
Excellent 10.0
Pros: Excellent, looks like it was literally built yesterday
Cons: That I couldn’t stay longer to enjoy more
Excellent 9.0
Pros: very clean and convenient to where we needed to be. staff was friendly and accomodating.
Cons: housekeeping was cut back to once every 5 days, if you wanted clean towels or bedding changed, you had to request it. I can understand cutting back, for covid reasons and for earth friendly reasons, but I think 5 days is excessive.
Good 6.0
Pros: Was clean
Cons: Staff seemed bothered by our requests and weren't accommodating.
Good 7.0
Cons: No towel service without requesting it.
Good 7.0
Pros: It was very quiet, not much noise.
Cons: A Light fixture cover missing in the bathroom. Also, a ¿used¿ hotel lotion was left on the counter.
Excellent 9.0
Pros: Clean rooms
Cons: Very close to road
Excellent 10.0
Pros: Great friendly staff. Easy to find
Cons: Close to freeway so a little noisier than I prefer
Excellent 10.0
Pros: GOOD MATRESS, VERY CLEAN
Cons: NO
Excellent 8.0
Pros: The location
Cons: Pool and gym closed, no breakfast
Excellent 8.0
Pros: Clean room nice staff
Cons: We booked a handicap accessible room and no grab bars in bathroom, high profile tube. Was unable to use the toilet or take a shower.
Good 7.0
Pros: Cleanliness
Cons: The Toilet did not flush after first flush, even after they came and "fixed" it. We were there for 3 days. we had to use the plunger every time it was used.
Excellent 10.0
Pros: This was a great place to stay. We have to stay again in January. I definitely will book a room.
Cons: Nope
Excellent 10.0
Pros: Liked it so much that I went ahead and booked a room for when we return in a few weeks.
Excellent 9.4
Cons: The truck stops across the road we’re extremely busy at 5-6:00 am with all the trucks starting their Diesel engines and rolling out.
Good 7.0
Cons: Under staffed.
Good 7.0
Pros: The bed!
Cons: The person who checked me in was strange
Good 6.8
Pros: The beds were comfortable and the staff were all pretty nice.
Cons: Had issues with plumbing and restocking used supplies in the bathroom. Overpriced for what you get.
Excellent 8.2
Pros: For my needs the location was excellent - near family and highway. The facility looks brand new but has been open several years. Staff was very friendly and helpful. Room was comfortable and not cramped. TV was great.
Cons: Thermostat issues - first night it was cold and the heater did not seem to get up to the set temp. Second night I just set it several degrees wamer and while sometimes the temp was not hit, it was warm enough. I mentioned in passing to housekeeping, but did not call for maintenance as suggested. I am partly to blame - would not prevent me from staying here again, and, in fact, I plan to when I return to the area!
Good 6.0
Pros: Clean big nice room
Cons: We had a call complaining about noise from our room. Only possibility was our thumping footsteps. If true it’s because the place is so poorly built.
Good 6.0
Pros: It was clean
Cons: Bed was old and uncomfortable. There's a big gap in the bottom of the door you can hear conversations outside the door and vice versa.
Excellent 10.0
Pros: Friendly staff, clean and fairly new facility. Convenient to Provo and BYU.
Holiday Inn Express & Suites Springville-South Provo Area - Springville
Rated #1
9.0
Excellent 9.0
Based on 215 reviews
Details
Reviews
C$ 185

Cleanliness
9.6
Comfort
9.3
Location
9.4
Services
9.3
Staff
9.9
Overall 9.3 Excellent
Based on 40 reviews
Cleanliness
9.6
Comfort
9.3
Location
9.4
Services
9.3
Staff
9.9
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
7.5
Staff
10.0
Cleanliness
9.4
Comfort
9.3
Location
9.3
Services
9.3
Staff
9.8
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
9.3
Location
9.6
Services
9.3
Staff
10.0
Cleanliness
10.0
Comfort
9.2
Location
10.0
Services
9.2
Staff
10.0

Excellent 10.0
Pros: Great place… gracious host!
Cons: Nothing!
Good 7.0
Pros: The staff was friendly and welcoming. Discussion at breakfast with other patrons was enjoyable.
Cons: The Secret Garden room is located at the very front of the mansion. The door into the room opens from the small space between the front door and the secondary door onto the property. This area is lit all night. The door into the Secret Garden had very little coverage to eliminate this light. My husband found this very annoying and when paired with him feeling like he was falling off the mattress (side closest to window) he had a very difficult time sleeping resulting in a very grumpy feeling in the morning. Both these issues could be rather easily fixed by a new mattress and opaque window coverings.
Excellent 8.0
Pros: Almost Perfect anniversary B&B. Very comfortable bed. Great theme decorations. Enjoyed the great breakfasts made by terrific staff. Close to Center St which is a great place to walk in the evening. Romantic setting.
Cons: In the Secret Garden room, there was no closet or dresser to put clothes in. Also, there was no traditional shower. Only a large jetted tub with a handheld sprayer. This large tub is right in the main room, which isn’t very big. All these issues I consider minor inconveniences compared to the good things about this place.
Excellent 10.0
Pros: This Victorian Style home is absolutely terrific, beautiful, comfortable and unique. We have traveled the world and found few jewels so wonderful. The owner of the home goes waaaaay far out of the way to ensure her guests have an exceptional stay. If I could rate this place 500 stars, I would.
Cons: Nothing
Excellent 10.0
Pros: Hines Mansion is located only a block away from the main street, but even then it's pretty quiet and safe all around. The breakfast is delicious and different every morning in a nice and surprising way.
Cons: Everything was great. No complains.
Excellent 10.0
Pros: Exciting and interesting rooms, owner makes homemade breakfast
Excellent 10.0
Pros: Loved the room! The cleanliness! The food! The tub! How close it is to the Utah Valley convention center!
Excellent 9.0
Pros: I loved the decorations, they had fresh cookies baked for the people staying, the jet tub was awesome and the bed was very comfy!
Cons: I was sad there wasn't any tv but they did have movies to pick from which was fun! It was a little awkward to be able to hear the people right next to me as well but overall great time! Would come again!
Hines Mansion - Provo
Rated #2
9.3
Excellent 9.3
Based on 40 reviews
Details
Reviews
C$ 234

Cleanliness
9.2
Comfort
9.3
Facilities
7.1
Location
9.3
Overall
7.4
Overall 8.9 Excellent
Based on 208 reviews
Cleanliness
9.2
Comfort
9.3
Facilities
7.1
Location
9.3
Overall
7.4
Cleanliness
5.0
Comfort
5.0
Facilities
5.0
Location
5.0
Overall
5.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.1
Comfort
9.3
Location
9.4
Services
9.0
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.5
Location
9.4
Services
9.4
Staff
9.0
Cleanliness
9.0
Comfort
9.3
Location
9.5
Services
9.0
Staff
9.0
Cleanliness
9.6
Comfort
9.3
Facilities
7.3
Location
9.1
Overall
8.0
Cleanliness
9.4
Comfort
9.3
Location
9.5
Services
9.2
Staff
9.0

Excellent 10.0
Pros: On a toad trip and last minute wanted to spend the night in provo. Location was right downtown and staff gave us great suggestions.
Cons: Nope
Excellent 10.0
Pros: The hotel was in a good location. Walkable to restaurants. No street noise. We didn¿t ask much from the staff. We didn¿t use the restaurant or bar. Maid service was available if requested.
Excellent 8.0
Pros: Service was great, staff were helpful.
Cons: Decor and building is dated.
Good 7.0
Pros: Nice hotel
Cons: I was very unhappy that they could not give me parking. I have a storage pod on top of my SUV and I had to park it at a grocery store 3 blocks away.
Excellent 9.0
Pros: Very comfortable room, nice having a couch to sit on. Room had a nice view.
Cons: Would have liked breakfast, or complimentary coffee, rather little coffee maker in room made terrible coffee. The Starbucks in hotel was closed.
Excellent 10.0
Pros: Breakfast was good
Cons: Thought it was included in price like usual but might have changed recently
Poor 1.0
Pros: I didn¿t stay here and you kept our money for it. I didn¿t like anything about it.
Cons: Everything. Especially their treatment towards people with disabilities.
Poor 1.0
Pros: The hotel was clean
Cons: The bed was incredibly uncomfortable, and the indoor pool was freezing
Excellent 10.0
Pros: The staff was really friendly and professional, especially the guy running the bar.
Cons: Nothing. It was great.
Okay 4.0
Pros: Nothing
Cons: The bedding smelt like dirty socks
Excellent 10.0
Pros: Very impressed. Great location, value. Very clean. Exceeded our expectations.
Cons: No
Excellent 10.0
Pros: Personnel were friendly, efficient and helpful.
Cons: There should ALWAYS be bottled water IN the rooms. This was not the case at this hotel.
Excellent 9.0
Pros: SO CLEAN! The room was very spacious and had a great view.
Cons: Our vehicle was too tall for their parking garage, so we were told to park across the street. The lot across the street belonged to a bank and we were worried we would get towed the whole time.
Excellent 9.0
Pros: Quality and location.
Cons: It was OK.
Excellent 10.0
Pros: big room and cover parking
Cons: no
Excellent 10.0
Pros: The big room, and the cover parking
Okay 5.0
Pros: Quiet location
Cons: Hotel was old and felt slightly run down. Parking was difficult. No Continental breakfast, if I would have realized this I would not have booked this hotel.
Poor 1.0
Cons: The night auditor either tried to steal my CC # or is incompetent. My pillow case was dirty, smeared with make up. Also the door to the room had about a half inch gap all around the door frame letting in light from the hallway all night.
Okay 4.0
Pros: Not the typical Marriott experience But server at breakfast restaurant was nice.
Cons: Beds not typical Marriott quality Parking garage low clearance my stock ford didn't for in it. Had to park in bus park Front desk staff was not friendly at check in. Mask policy was only enforced for some ppl. They made me but not others.
Poor 1.0
Pros: Nothing even though there are great Mountain View’s, the windows are so dirty it’s not nice
Good 6.0
Pros: it had a bed
Cons: I had been traveling for days and all I wanted to do was sleep and the AC wasn't working...I didn't sleep and I didn't get to my destination on time cause I had to pull over to sleep
Good 6.0
Cons: I had to park 2 blocks away at a grocery store as parking garage was only onsite parking and my Ford truck would not fit. Very inconvenient.
Okay 5.7
Cons: The breakfast buffet was not great. Pretty sad and uninspired.
Excellent 9.4
Pros: I just needed a break from work in a place to stay. And this was the perfect hotel I was able to have a mountain side of you and the king size bed. The guest service was incredible I couldn’t of asked for a more relaxing day or better place for me just to recuperate from work .
Cons: I didn’t like the price and breakfast is $20 for what usually would get as a complementary breakfast and $14 for oatmeal.
Excellent 8.8
Pros: The staff are the best! They want you to enjoy your stay and extend themselves to assure that your needs are met. Also, Marriott beds are the best. The toiletries in the room are first rate. The rooms have a refrigerator, coffee maker, and microwave. The breakfast room service is excellent and always on time. The hotel restaurant and bar have tasty but limited menus. The menus are significantly pricier than eating outside the hotel.
Cons: The rooms are a little stodgy, but comfortable. My room had a noisy hvac unit that was somewhat annoying. None of this would stop me from coming back to this property.
Poor 0.0
Pros: The staff were courteous when presented with issues regarding our room. I also loved having the mini kitchen area in my room.
Cons: The room seemed like it was an older section of the hotel. The refrigerator was dirty & had mold in it. However, the staff replaced it after I showed them a picture of it. There was a great view of the mountains but the window was so dirty it was disappointing. The pool was closed during our stay. I purposely book hotels with pools for the kids so this very frustrating.
Excellent 10.0
Pros: We requested a refrigerator in our room & the refrigerator was leaking so we were upgraded to a room with a kitchenette. Front desk, and bell hops were nice and helpful. Room service was delicious, convenient & quickly served. Pool and hot tub were fun for the kids.
Cons: There was a long line to check in & only 1 person working the front desk.
Provo Marriott Hotel & Conference Center - Provo
Rated #3
8.9
Excellent 8.9
Based on 208 reviews
Details
Reviews
C$ 322

Cleanliness
9.2
Comfort
9.2
Facilities
9.0
Location
9.2
Overall
9.0
Overall 8.8 Excellent
Based on 654 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
9.0
Location
9.2
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.1
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.4
Comfort
9.3
Location
9.2
Services
9.0
Staff
9.0
Cleanliness
9.0
Comfort
9.2
Location
9.2
Services
9.1
Staff
8.9
Cleanliness
8.9
Comfort
8.9
Location
8.8
Services
8.6
Staff
8.7
Cleanliness
9.0
Comfort
8.7
Location
8.6
Services
8.9
Staff
8.5

Excellent 8.0
Pros: It is located in a great spot and for the most part is very clean. However, the staff at the front both during check in and check out of my stay were not very personable at all. I didn’t feel the love like i usually do when. I travel. Also there was a dog barking the whole day and night. I paid more for the bigger room but it ended up being the same size as the others just with more stuff shoved in there. So needless to say it was a super tight fit. The breakfast was great!
Excellent 9.0
Pros: Hotel employee answered the phone when I called prior to checking in and was able to move my reservation to the top floor. I'm a pretty light sleeper even with a white noise machine. When we checked in, he was very friendly and efficient.
Cons: I could still hear voices of guests in adjacent rooms, but once I turned my white noise machine, I had no problem falling asleep.
Excellent 8.0
Pros: The location was good, across the interstate from Utah Valley University. Breakfast was the typical continental breakfast. Rooms were clean.
Cons: Our room wasn't freshened up after our first night. The hotel was full and so finding parking was difficult.
Excellent 9.0
Pros: You can't beat the location of this hotel. The room was great and so was the pool area and the morning breakfast. We really enjoyed our stay and would stay again.
Excellent 10.0
Pros: Bed was super comfortable and my husband said the shower was awesome! Very clean
Cons: No
Good 7.0
Pros: Overall it was a nice place.
Cons: The parking was a major disappointment. I do not think the staff gave a good explanation of what to do.
Excellent 9.0
Pros: It was a good breakfast
Cons: Wish they had dishes in the kitchen net but other than that it was great
Excellent 10.0
Pros: This hotel is excellently located and I easy to get to. It was great to have a good breakfast again!
Excellent 10.0
Pros: The customer service at this hotel was incredible. We went into our room and it smelled like smoke. We requested a new room and the staff was very accommodating and very understanding about it. I would definitely recommend this hotel.
Cons: The first room we had smelled smokey and not good, but we were able to change rooms very quickly.
Excellent 10.0
Pros: Location and has a luxurious feel to it.
Cons: Pool could definitely be larger to accommodate more people.
Excellent 10.0
Pros: The staff was very friendly and helpful
Cons: Nope. Everything was copacetic.
Excellent 10.0
Pros: Everything was great
Excellent 8.0
Pros: Room was comfortable
Cons: Room location, hotel location
Okay 4.0
Pros: Decent breakfast, decent beds, kind staff.
Cons: There were pieces of poop in the pool and they did not tell other guests. That is disgusting! The elevators are always gross, there are hand/fingerprints, smudges and droplets all over. We take the stairs.
Excellent 9.0
Pros: Location was great, room was pretty clean.
Cons: The couch in our room was very worn. The back cushions were flat as pancakes and it was not comfortable to sit in at all. Also, the breakfast was just ok. Had the same hot items every morning. No pancake or waffle maker, no cut fruit.
Poor 1.0
Pros: i paid extra for a hotel that offered breakfast, when i booked on knowing my night stay was on a friday and i would ned breakfast on saturday, i even asked about breakfast yes yes we serve breakfast at 6am, prefect we needed to be to our tournment at 7,
Cons: no breakfast !!! we go down for breakfast, nope not serving till 7!!! i paid extra for as hotewl that had a breakfast, and diddnt get that never stay at this hotel again
Good 7.0
Pros: Clean and conveinient
Okay 5.0
Cons: Breakfast is a joke I realize people are unwilling to let Covid go but come on people we have all been vaccinated and if not why? Not only was it supposed to be Covid style grab and go but there was not even that no food by 7:30
Okay 5.0
Pros: Price point was good.
Cons: Asked specifically for a quiet room. Was assured of a quiet space. Was awakened at midnight by people loudly banging and yelling through the door across the hallway and also next door. There is noisy UVU student housing adjacent to this hotel.
Excellent 10.0
Pros: They were very kind to us, never once complained when we asked for more towels or wanted a different room to fit more people. They were very generous
Cons: I do wish they had been more strict on there guidelines with only 10 people in the pool. When me and my family got into the pool, no one else should’ve been allowed, but families kept coming and by the time we left 40 minutes later there were easily over 20 people. It was so crowded and it was impossible to social distance. So that was the only complaint I had
Good 7.0
Pros: It was a good price and convenient location.
Cons: It¿s an older property and let oks a bit haggard, but it worked for what I needed.
Good 6.0
Pros: Price, business center
Cons: The walls are thin, so guests hear children crying & dogs barking all night. I stayed 8 nights & was never asked whether I needed service. The slow closing guest & side entrance doors make it easy for someone to slip into the hotel & guest rooms.
Good 7.0
Pros: Great location. Nice staff. Covid precautions posted everywhere.
Cons: No enforcement of Covid restrictions (25 people in the pool). Maybe you could temporarily update your photos of the grab and go breakfast so people know what to expect? Even with the white noise from our fan, we could hear people all around us.
Okay 5.0
Cons: pet friendly and charged us $20/night after the fact.
Mediocre 2.0
Pros: The rooms need to better cleaned and better lighting
Cons: The rooms needs to better cleaned and better lighting and better heating
Mediocre 2.0
Pros: Rooms were good and clean looking.
Cons: Location is awful. In the same parking lot as college housing. We had 2 noisemakers and could still not drown out the chaos. Slept maybe 2 hours of the night.
Okay 5.0
Cons: We were kept up until past two in the morning with the room next door having a loud party. Very annoying. I finally called the front desk. They quieted down some but were still way too loud for that time of night.
Good 6.0
Pros: Location was ideal, near the highway and with in 15 minutes of shopping, BYU and eateries.
Cons: There wasn't enough staff for the amount of staying customers. The room was not as clean as it should be with COVID times, we were missing items in our room that are pretty standard, the carpet was filthy.
Okay 5.0
Pros: It was clean enough. I know there are mandates set in place, but the breakfast choice sucked, and the fact that I had to wear a mask in the fitness room made me super frustrated. It’s so stupid that they have to be worn while working out.
Cons: The front desk person was super ornery. Bad day maybe? I don’t know, but you’d have thought I was the rudest person, when the way he was treating me, and I wasn’t mean at all. I made a few jokes, and then realized the guy has no sense
Good 6.0
Pros: Very quiet and easy to get to.
Cons: One of the beds had broken springs.
Poor 1.0
Pros: Location
Cons: No, amenities
Good 7.0
Pros: Location and staff
Cons: Hectic
Okay 5.0
Pros: It was a comfortable place to sleep. We had to pay extra for a regular king when the executive suite we booked was not available. That in addition to a higher price for the 2nd night as well as a $75 parking fine to remove the boot on our truck. Not goo
Cons: we arrived as several police were arriving and blocking the parking lot in search of a suspicious person. The clerk informed us to park out truck and trailer in the north parking lot across from the hotel. It turns out that was private property and we got
Poor 1.0
Pros: None I will never stay at hotels again
Cons: The hotels I stayed where dirty uncomfortable
Okay 5.0
Pros: LOCATION
Cons: BED
Good 6.0
Pros: When presented with a problem, they answered it quickly.
Cons: The room I booked online was not the room the hotel was told I had reserved. Therefore, causing confusion and frustration
Good 7.0
Cons: We had one style of room booked and ended up getting something else. Originally a king suite and got a 2 queen room
Okay 5.0
Pros: The hotel was clean and the staff was friendly. It was right off of the freeway which was very convenient.
Cons: We arrived around 10:30 pm and there was not one spot to park. We would have Parker on the side road but it was full as well. We parked in a neighboring parking lot..and not seeing the permit only sign, we woke up to a boot on our tire.
Okay 5.0
Pros: Location, breakfast quality and care and courteousness of breakfast server
Cons: Small stringy blood clot on bathtub ledge, hair on wall of shower, one bed sunken in on one side.
Good 6.0
Pros: The staff went above and beyond...I wasn't feeling well and one of them brought a sprite to my room that she had to walk over to the gas station to get because the hotel was out. They were super nice! Thought is was going to be the best stay of trip unt
Cons: Around 10 PM I got a call from the front desk that my tv was to loud! I had the volume on 22 could barely hear it..kso the walls are either paper thin or the neighbors had a cup to the wall!!! I had to turn offf my movie I was enjoying. Not happy paid $--
Poor 1.0
Pros: Rooms are nice size. You don't feel cramped.
Cons: The room was not clean. Old food left in the refrigerator and was smelly. Glass doors on the shower were both broken. They did not hang on the slides. The room needed a good vacuuming and deep cleaning. Breakfast was one of the worse I have had.
Poor 1.0
Pros: Staff was nice
Cons: Bad plumbing, dirty.
Excellent 8.5
Pros: Room was clean and had plenty of features. Free breakfast was good.
Cons: Terrible WiFi bandwidth
Holiday Inn Express Hotel & Suites Orem - North Provo, An IHG Hotel - Orem
Rated #4
8.8
Excellent 8.8
Based on 654 reviews
Details
Reviews
C$ 193

Cleanliness
9.0
Comfort
8.9
Facilities
8.6
Location
8.8
Overall
8.8
Overall 8.7 Excellent
Based on 225 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
8.6
Location
8.8
Overall
8.8
Cleanliness
8.0
Comfort
6.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
9.3
Comfort
9.3
Facilities
8.6
Location
9.3
Overall
9.3
Cleanliness
8.8
Comfort
9.0
Location
8.9
Services
8.7
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
8.7
Location
8.5
Services
8.8
Staff
8.9
Cleanliness
9.3
Comfort
8.6
Location
9.5
Services
9.1
Staff
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
8.7
Services
8.9
Cleanliness
8.5
Comfort
8.5
Location
8.7
Services
8.4
Staff
9.3

Good 6.0
Cons: The lobby
Excellent 10.0
Pros: roominess, cleanliness
Cons: need of stronger coffee and hot items like eggs, bacon/sausage
Okay 4.0
Pros: The beds were comfortable
Cons: The view. The way the bathroom door opened directly to the room. I think it should have opened from the side where you walk into the room
Good 7.0
Pros: The property was close to basic needs, shopping, restaurants, and other basic amenities. The pool was clean and Maintained.
Cons: No complaints.
Excellent 10.0
Cons: Everything was excellent
Excellent 9.0
Pros: The kitchen, the separate living area. The DVD player.
Excellent 8.0
Pros: The hotel was nice and clean. We liked that unlike other hotels it is serving breakfast. Every day they serve scrambled eggs or a little omelette with cheese. With the eggs they serve either sausage, sausage links, one out if 5 days they had bacon. They have make your own waffle, cereal, oatmeal, bagel, toast or raisin bread and a couple different juices and bananas and apples. They offer 3 kinds of cereal. It would be nice if one kind was gluten free for people with allergies. Overall the hotel was a good value also with a nice pool and hot tub that are open. 4 of us stayed in a double queen. The room felt a little tight but overall good value with breakfast for the money.
Cons: If you have someone in a room next to you you can hear them through the door. You can hear the highway since it’s right next to it but some ear plugs fix that. The breakfast bar was very crowded on Sunday, mostly the make your own waffle area had a line. They could solve that by offering some extra waffles that are already made. A large family with several kids decided to go elsewhere for breakfast because of the line. There was no line on any other day, specially early. They have a few tables outside. It would be nice if they added a couple more.
Excellent 10.0
Pros: The staff were always helpful and kind! The hot breakfast was back and that was SO nice!! We really enjoyed our stay!
Excellent 9.0
Pros: close to where we wanted to be
Cons: we had no issues or concerns
Excellent 10.0
Pros: When I walked in it felt very welcoming and the check-in was very easy. When I opened the door to my room it was very clean and attractive. I felt very comfortable and safe.
Excellent 8.0
Pros: Emphasis on keeping us safe¿signs about masks and sanitized room.
Cons: For some reason, we had noisy neighbors until 2:00 AM. We didn¿t complain.
Excellent 10.0
Pros: No charge to park Welcoming staff Comfortable, sanitized room Nice grab-and-go breakfast Nice amenities Safe environment near restaurants
Cons: Although the staff wore masks, several patrons in the lobby and in the elevators did not. I don¿t blame the hotel; signs were posted everywhere asking guests to wear masks and safe distance. Although we are in our 70s, we often took the stairs.
Excellent 10.0
Pros: Staff was very friendly and made the stay memorable. Very accommodating for myself and my kids.
Cons: Nothing
Excellent 9.0
Pros: Location.
Cons: We had handicap room and shower would floor bathroom.
Excellent 10.0
Pros: The room was clean. The positive thoughts posted on the back of the bathroom door was classily written, and brought on good memories. (manager) was accommodating and helpful. The hotel was full, but the staff was always patient and kind.
Cons: The stair wells smelled terribly and needed vacuumed.
Excellent 8.0
Pros: I love that there is a continental breakfast. The staff was very helpful at resolving my credit card issue.
Cons: The room smelled like someone had been smoking in it. There was a smell of air freshener as well. I didn't care for the smell of the room.
Excellent 10.0
Pros: Super friendly staff helped me at every turn.
Good 7.1
Cons: Uncomfortable amount of room.
Good 7.0
Pros: Nice room and bathroom
Cons: My God! They were playing Fox News in the breakfast room! Don't they know its a lightning rod that's hated by many Americans? Fox is directly responsible for the decline in our political civility and the rise of Trump. Don't offend your guests!
Excellent 10.0
Pros: Newly remodeled rooms and overall well kept hotel.
Good 7.0
Cons: Not easy to get to due to construction and the freeway.
Excellent 10.0
Pros: It was clean and had a decent pool.
Cons: Nothing was wrong with this hotel.
Excellent 8.0
Pros: Had 2 bed queen suite that was handicap accessible as requested. Great free breakfast. Helpful and cheerful staff. Only drawback hotel getting external facelift with work on it lasting from 9-5 each day.
Cons: As above
Good 6.0
Pros: The pool was a comfortable temperature for swimming. The jacuzzi was nice.
Cons: The pillows were an unusual size and I couldn't get them to work for me, so my sleep was restless. They worked fine for my husband.
Excellent 10.0
Pros: Our room and the lobby was always clean. The breakfast was good with a variety to choose from. We will stay there on our next visit.
Excellent 8.3
Pros: It was very neat, and breakfast was well organized.
Cons: Had to request another room after fist night since, was near elevators making sounds loud enough to keep me awake. The second room was very good. Mechanical maintenance for squeaky doors needed throughout. They advertise if you are not satisfied you will not pay. I was not satisfied with the first room with all the noise, but refund was not offered. Will probably find another hotel next time.
Hampton Inn & Suites Orem - Orem
Rated #5
8.7
Excellent 8.7
Based on 225 reviews
Details
Reviews
C$ 199

Cleanliness
8.5
Comfort
8.6
Facilities
9.7
Location
8.7
Overall
9.3
Overall 8.4 Excellent
Based on 234 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
9.7
Location
8.7
Overall
9.3
Cleanliness
9.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
9.0
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
8.5
Comfort
8.5
Location
8.8
Services
8.0
Staff
8.7
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.4
Comfort
8.4
Location
8.5
Services
7.9
Staff
8.7
Cleanliness
9.1
Comfort
9.3
Location
8.9
Services
8.9
Staff
9.3
Cleanliness
8.8
Comfort
8.9
Facilities
10.0
Location
8.8
Services
8.7
Cleanliness
9.1
Comfort
9.1
Location
9.1
Services
8.4
Staff
9.4

Mediocre 2.0
Pros: Location
Cons: Breakfast was gross! Pool was closed! First room was so stinky that we had to be moved. So many things seemed to be broken in the hotel. It was definitely not worth the price and the whole time i was wishing i would have picked beat western plus. They were across the parking lot and that would have been so much better!
Excellent 10.0
Pros: Best hotel in trip
Excellent 10.0
Pros: Well appointed and comfortable room. Clean, updated, and offers a level of accommodation expected by people my age.
Mediocre 3.0
Pros: N/A
Cons: It said that they have 2 bed and sofa bed. There are not sofa bed. Breakfast is not good I feel like I¿m going to gas station to get breakfast same kind of foods that they serve us. Swimming Pool was closed for few days.
Excellent 10.0
Pros: Everything!!!
Cons: Nothing
Excellent 9.0
Pros: Friendly staff, good location. Rooms were a good size and very comfortable.
Cons: The only down side to this hotel was that the pool was closed at the time due to chlorine shortage but its still a nice, clean pool area!!
Good 7.0
Pros: Close to station
Cons: Uncomfortable bed, pets had to have been in room previously. Sneezed all night. Front desk said they had a sign saying they have no control over that. Barking yapping dog across hall on second floor. One floor should be designed for pets and give us allergic people a clean break from them. There’s a reason we don’t want to be involved with dogs. People act like their dogs are people and go into anywhere now. Lousy breakfast!
Mediocre 3.0
Pros: Good location
Cons: Clogged bathroom sink, visible water damage in bathroom ceiling, dirty showerhead
Excellent 10.0
Pros: It was very nice.
Cons: No
Excellent 10.0
Pros: The tool layout
Cons: Warmer blanket we even asked for extras and the just brought sheets
Excellent 8.0
Pros: clean and comfortable and the staff was helpful and friendly.
Cons: They advertised a continental breakfast, which was very disappointing. A muffin and "yucky" oatmeal. . .If a continental breakfast is advertised, then it should be provided, otherwise reduce the price of visit and let people know.
Excellent 8.0
Pros: Great location, quick check in, nice and clean rooms, comfortable beds
Cons: I didn't like that there was a large family literally right next door to us. It didn't seem like the hotel was full that night from # of cars in the parking lot. Their baby cried a lot that night. I was not satisfied with this arrangement.
Good 7.0
Pros: The staff was extremely nice and they went out of their way.
Okay 5.0
Pros: The staff including the manager were nice and very helpful. We made a food-spill in the room and the staff was very good about cleaning it up for us.
Cons: There were no towels one of our rooms making us late. Could not get the TV in one room to work. Sink and tub drains were clogged and was not fixed when we asked so we had to move rooms. The AC in two rooms were mis-calibrated (said 80 when only
Excellent 8.0
Pros: great room layout, good breakfast, friendly staff, clean hotel
Cons: No hot tub Our room (326) was next to a supply room or maintenance room, and there was a LOUD, ANNOYING humming sound that went off literally every 15 seconds and then it would turn off. And 15 seconds later it would turn on. Very difficult to sleep thru
Okay 5.0
Pros: Location. Good breakfast
Cons: The water pressure in my room's shower was the worst I have ever experienced in my life. Ever. I consistently pay more to stay at this hotel vs. others in Provo and will no longer stay here.
Excellent 10.0
Pros: Super friendly and kind staff, beautiful room and beds were amazing!
Okay 5.0
Pros: Room was very spacious and clean, staff was outstanding...great hotel if you don't mind the noise from the room above yours.
Cons: The last three SpringHill suites we have stayed in all have the same problem...not enough insulation in the floors and ceilings so you hear people clomping along upstairs...difficult to sleep with late arrivals and active people upstairs.
Excellent 10.0
Pros: Staff were friendly. Hotel was clean.
Cons: My room was right next to street. The toilet ran water off and on throughout the night.
Excellent 10.0
Pros: Very clean! Breakfast had a great selection.
Excellent 10.0
Pros: Beautiful room!
Cons: Loved it!
Excellent 10.0
Pros: Great service. Room was clean. Beds were very comfortable.
Cons: Would've been nice if they had a hot tub
Good 7.0
Pros: Comfortable bed
Cons: Bathroom not clean
Okay 5.0
Pros: Nice shower, clean room
Cons: Had some event going on at the hotel,whole place smelled like spagetti and meatballs,lots of road noise from my room, hard to get to from interstate.
Excellent 9.7
Pros: The breakfast was awesome! I've never had such a variety of foods to choose from at a hotel before. The hotel was clean and well maintained.
Cons: The room we got had a king sized bed in it and I thought that our room would be bigger because of that but it was quite compact. the smallest hotel room I've ever been in.
Excellent 9.3
Pros: Mid-century design, very friendly and helpful staff
SpringHill Suites by Marriott Provo - Provo
Rated #6
8.4
Excellent 8.4
Based on 234 reviews
Details
Reviews
C$ 214

Cleanliness
8.7
Comfort
8.6
Facilities
6.0
Location
8.8
Overall
6.2
Overall 8.3 Excellent
Based on 450 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
6.0
Location
8.8
Overall
6.2
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.5
Location
8.9
Services
8.4
Staff
8.8
Cleanliness
6.0
Location
8.0
Overall
7.0
Staff
6.0
Value for money
6.0
Cleanliness
8.7
Comfort
8.7
Location
8.6
Services
8.4
Staff
8.7
Cleanliness
9.0
Comfort
8.8
Location
8.6
Services
8.4
Staff
8.4
Cleanliness
8.6
Comfort
8.5
Facilities
5.0
Location
8.8
Overall
5.0
Cleanliness
8.2
Comfort
8.2
Location
8.5
Services
8.1
Staff
8.3

Excellent 10.0
Pros: Wry clean! Great customer service
Mediocre 2.0
Pros: We were expecting breakfast (on booking.com site), but there was none. Our room was not clean. There were several items on the floor that told us it was not vacuumed. They charged a $100 deposit on my card. Pillows and bed were lumpy. We would not stay there again.
Good 7.0
Pros: N/A
Cons: N/A
Excellent 10.0
Pros: One of the best places I’ve stayed in quite awhile. Clean and well taken care of.
Cons: N/A
Okay 5.0
Pros: The front guy was sweet and kind but he was new and didn¿t really know much about where the toothbrushes were or where the clean towels were. There was also a girl who was sweet and kind but she was high, under influence of something. Manager was nice.
Cons: The hotel was under staff therefore there were no clean towels in the pool room, or any kind of customer service. Breakfast was false advertised. On their website it says ¿hot breakfast¿ when in reality is frozen food, not freshly cooked food.
Excellent 9.0
Pros: Front desk staff were awesome! This is a great place to stop on road trips. Really liked how indoor pool and hot tub were open till midnight. Bed was comfy. Room felt clean. Water got very hot for showers which was great. Parking here felt very safe as well.
Cons: The TV is not HD quality. Very grainy.
Good 6.0
Pros: Convenient location.
Cons: Hard bed.
Good 7.0
Pros: Close to where I needed to be and close to stores and food.
Cons: I realize that most businesses are short handed nowadays so I don't seriously fault them but my room was not made up for 2 days. Not having the bed made was okay but getting clean towels is something that I expect.
Excellent 8.0
Cons: The breakfast was lacking options
Excellent 10.0
Pros: This is the nicest hotel in its category in which I have stayed. The staff was great, the pool and hot tub were fantastic, and the room was clean and well-maintained. The walls are a bit thin for complete privacy, and I prefer a firmer bed, but other than that it was enjoyable. It was a great value for the price. Highly recommend!
Cons: Thin walls and too soft of bed and pillows
Excellent 8.0
Pros: The swimming pool was open until midnight. That was AWESOME for the kids. The breakfast choice was GREAT. So many items to choose from: cold cereal, yogurt, fresh fruit, bread,muffins, juice, breakfast burritos. The front desk night lady was GREAT!
Cons: We had 3 rooms. One of the shower heads was broken. Sometimes the keycards wouldn't work. There weren't enough towels in the bedrooms or in the pool area. One parking area next to the motel will put a boot/lock on your tire if you park there.
Excellent 9.0
Pros: The room was spacious and clean. The hotel staff was friendly and helpful. Location was easy to reach, lots of amenities.
Cons: Not much options at breakfast for those with restricted diets.
Excellent 8.0
Pros: Great customer service
Good 6.0
Pros: We had to get this reservation quickly at a good price. It met that very well.
Cons: The person upstairs must have been very, very large because we kept getting woken up during the night with loud creaks. It was just after the collapse of the Miami condo so this noise was upsettling, to say the least. We never heard it during the day.
Excellent 10.0
Pros: Great location
Cons: Breakfast
Excellent 8.0
Pros: Convenience
Cons: The mattresses are worn out, you sink into where they have broken down. We've stayed here a number of times over the years and have because the quality of the mattresses. It's time for an upgrade in that arena.
Excellent 10.0
Pros: Quiet, hot tub, bed, staff
Cons: pool was colder than expected. Breakfast variety.
Excellent 10.0
Pros: The Comfort Inn was wonderful. Fabulous beds and Shower. The room was big and very comfortable. We would definitely use it again.
Excellent 8.0
Cons: We accidently left something in the refrigerator, and when we called about it we were assured that they would get back to us. They did not.
Excellent 8.0
Pros: Friendly
Cons: The breakfast was a diabetic nightmare. A lack of protein.
Mediocre 3.0
Cons: No hot breakfast, breakfast selection was bland Had to have a parking permit, even though the parking lot was pretty empty Pool was closed from 4:30pm-9pm for a meeting that wasnt using the pool, even though they had a conference room Hot tub was close
Poor 1.0
Pros: Nothing
Cons: Horrible
Excellent 8.0
Pros: The location of the hotel was great.It was in a central location surrounded by a lot of great restaurants and shopping center.The staff were very helpful when I called and wanted my daughter to be able to check in before we got there.We would stay again.
Cons: The one and only thing that wasn't really great about this hotel was their pool.Even though it was a beautiful pool, it was extremely cold.So cold that you couldn't even get used to it.The hot tub wasn't very hot either and the bubbles were broken as well
Excellent 10.0
Pros: Staff was so helpful in getting us into the correct room after realizing we had booked a 1 bed room for my family of 4. They were super friendly and understanding. We would stay here again!
Cons: Disappointed that the hot breakfast isn't being served when other places still are but they did offer some to go items.
Mediocre 3.0
Cons: Pool was closed No hot breakfast as advertised due to Covid Very disappointed
Poor 1.0
Pros: Nothing
Cons: Everything
Good 7.0
Pros: Perfect location
Cons: Breakfast an pool were shut down because of covid19
Good 6.0
Pros: Was nicer than expected.
Cons: Was unhappy that with Covid19 we did not get morning meal and the hot tub an pool were closed Hot water was sparce
Okay 5.0
Pros: Price was good.
Cons: There was no place to wash your hands and no sanitizer at the breakfast buffet. Its Flu Season!
Mediocre 3.0
Cons: we chose this hotel only because it had a good hot tub once before. Booked 3 days so we could enjoy it but the water was colder them my hot tap water. They couldn't fix it. Total waste of a stay...not happy at all
Good 6.8
Okay 5.0
Cons: The entire reason for our stay was for the pool for the kids. Not only was the pool freezing cold, and the hot tub no more than luke warm, but when I asked about it, the desk help said that it was that temperature due to state law! It was later fixed.
Mediocre 2.0
Pros: Front desk women were pretty good/decent/nice. Tried resetting the router for me but to no avail.
Cons: This should be a 2 star not 2.5. Room was dirty and old looking. The internet didn't work on floor 3. They moved me to a first floor to be closer to the router but they said the internet isn't good and they have told management and they won't fix it
Okay 5.0
Pros: Convenient location
Cons: Breakfast was not very good. Not enough room for all of the people. The pool was not heated and was freezing.
Mediocre 2.0
Pros: Location
Cons: The toilet did not flush. I had to call three times to get someone to fix it. The sheets were stinky like they were probably not washed. Once I complained the sheets were changed it was ok.
Poor 1.0
Pros: N/A
Cons: No two beds for two adults offered. Office printer did not print.
Okay 4.0
Cons: We only selected this hotel because it had an indoor pool. However, the pool was freezing cold, and when notified, the staff didn't do anything to remedy the situation. We asked if our stay could be discounted due to this, and they declined.
Okay 5.0
Pros: Getting a room change from King to queen.
Cons: The king bed was very hard and low to the ground. It did not accommodate my husband, daughter and myself. Found hair in the sink and a sock from a previous guest.
Good 7.0
Cons: Pool was colder than I prefer.
Good 7.0
Pros: It was in a good location and close to the freeway. The room was clean it had a very nice pool, the jacuzzi is huge!
Cons: The room was very small and you could not set a temperature it had to be on or off. If you got hot you had to turn it off if you got to cold you had to turn it on. That went for the night too.
Good 7.0
Pros: Priceonly
Cons: Did not tidy our room only dropped towels and took soiled ones
Okay 4.0
Cons: While it may have not been in their control, I was hoping a wine bottle opener would be available at the front desk. But they had none. Then the pool went out of order, that was the whole reason I picked this place. The room(3rd floor) had a musty smell..
Mediocre 2.8
Cons: They have no oversized lot for those that are driving moving truck and car hauler. It was dark when I arrived and there were no signs or direction to park such a huge rig. The room was dark and old. Bed terrible.
Okay 5.0
Pros: Hotel was in a good location. Housekeeping was probably the best part of the stay. They were kind and helpful and our room was clean. The hallway had a odd smell. The breakfast was ok, and the same the 5 days we stayed. All in all a decent value.
Cons: Smell in the hallway, and dull breakfast.
Good 6.0
Cons: Hard beds
Good 6.0
Pros: Staff
Cons: The bathroom was not as clean as I'd have liked when we arrived.
Excellent 8.8
Pros: The staff was helpful and friendly.
Cons: That the whole hotel was pet friendly. It's nice for pet owners but I have allergies to pets and it may limit my desire to stay there. A cleaning staff can't remove all pet hair. They don't have time.
Good 7.0
Pros: Good convenient location.
Cons: Room was dated. Mattress wasn't very good. I expect a little more from Comfort Inn.
Excellent 8.5
Pros: Location to
Comfort Inn and Suites Orem - Provo - Orem
Rated #7
8.3
Excellent 8.3
Based on 450 reviews
Details
Reviews
C$ 133

Cleanliness
8.5
Comfort
8.4
Facilities
7.6
Location
8.6
Overall
8.0
Overall 8.1 Excellent
Based on 154 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
7.6
Location
8.6
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.3
Location
8.8
Services
8.2
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.5
Location
8.6
Services
8.0
Staff
9.1
Cleanliness
8.8
Comfort
8.5
Facilities
8.0
Location
8.1
Overall
8.0
Cleanliness
7.9
Comfort
8.3
Facilities
4.0
Location
8.3
Overall
5.0
Cleanliness
7.5
Comfort
7.5
Location
7.9
Services
7.1
Staff
8.2

Excellent 9.0
Pros: I choose the Hampton Inn because it has the most positive reviews of the other hotels in Provo. The room was clean and we were happy with everything. Like others mentioned the elevator was broken so lugging up our luggage to the third floor wasn't fun. I noticed the washing machine was also broken. It seems like everywhere in the US, there is a shortage of workers due to the gov't giving people extra unemployment. There was only 1 girl working the entire hotel but she did an awesome job. We would stay here again or sure.
Cons: Broken elevator
Good 7.0
Pros: Room was very clean and the staff was very hospitable.
Cons: The facility was a bit noisy. Sounds reverberated quite loudly from the floors above.
Good 6.0
Pros: The staff was kind during some difficult times.
Cons: Elevators did not work, the hotel only was cleaned when we first arrived. We had ask for towels, ask for them to be taken away after use. Hair dryer did not work. Asked for refregerator to be fixed. It was not my best experience of Hapton Hotels
Okay 4.0
Cons: Took a shower walked out of the bathroom and my feet were already turning back from the carpet
Excellent 8.0
Pros: Clean
Cons: Elevator was out of order or we would have stayed there Gain within the same week
Good 6.0
Pros: Appreciated eggs.
Cons: We were dismayed that NOBODY, not even STAFF, was wearing a mask. This despite the statements in lobby and on website that said masks were required in public areas of hotel. Utah is only 44% vaccinated. That means 56% of people in Utah are not vaccinated. And the highly transmissable delta variant of covid-19 is spreading in the US.
Good 7.0
Pros: Public spaces were nice.
Cons: Property was unremarkable
Good 7.0
Pros: very clean
Cons: None
Excellent 10.0
Pros: We loved how quiet it was And that everything was open during this covid 19
Cons: Not really
Excellent 10.0
Pros: Hospitality and cleanliness.
Cons: No
Poor 1.0
Pros: Location was the only good thing about this hotel
Cons: Worst beds ever. Hard as a rock, night staff was nice enough, morning clear was of the eye rolling generation. Don’t get me wrong I have rolled my eyes a time or two. But never at work. And when I complained about the bed her response was basically
Excellent 8.0
Pros: Great breakfast!!
Excellent 8.0
Cons: Hotel room I booked was not the room I got. I was supposed to have a king and a sofa bed. I just got a king.
Okay 5.1
Pros: It was clean.
Cons: It was depressingly dark everywhere. The ceilings are low and the lights are dim in the hallways and common areas. The entire place is different shades of dark tan and rust color. No life. I did not want to be there except to sleep. And it smelled like an old lady's house. This property does not currently live up to the Hilton standard and needs a refresh sooner than later.
Excellent 10.0
Pros: The room was clean and easy access from the freeway. Great cookies and takeaway breakfast was a plus.
Excellent 9.0
Pros: Staff
Cons: No
Excellent 8.0
Cons: Maid staff not friendly
Excellent 10.0
Pros: I loved how clean our room and facilities were and friendly workers was awesome!
Excellent 10.0
Pros: Room was very nicely decorated and very clean.
Good 7.0
Pros: Cleanliness, modern contemporary style.
Cons: No complimentary breakfast.
Excellent 10.0
Pros: polite staff, easy reservation, pet friendly, clean and updated
Excellent 8.0
Pros: breakfast was hot and good staff was very nice and caring
Okay 5.7
Pros: Bed was just ok, pillows just ok. Overall kinda mediocre
Cons: The noise was horrible, kids running every where, it was like thunder from above, could get any sleep.
Hampton Inn Provo - Provo
Rated #8
8.1
Excellent 8.1
Based on 154 reviews
Details
Reviews
C$ 171

Cleanliness
8.5
Comfort
8.4
Facilities
6.7
Location
8.7
Overall
8.0
Overall 8.1 Excellent
Based on 152 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
6.7
Location
8.7
Overall
8.0
Cleanliness
8.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
6.0
Overall
10.0
Cleanliness
8.6
Comfort
8.5
Location
8.8
Services
8.3
Staff
9.2
Cleanliness
8.5
Comfort
8.0
Facilities
4.6
Location
7.5
Overall
7.5
Cleanliness
8.6
Comfort
8.5
Location
8.7
Services
8.2
Staff
8.9
Cleanliness
7.8
Comfort
8.0
Facilities
8.0
Location
8.7
Overall
8.0
Cleanliness
7.6
Comfort
7.4
Facilities
6.0
Location
8.6
Overall
6.0
Cleanliness
6.5
Comfort
6.0
Location
8.5
Services
6.5
Staff
9.5

Okay 5.0
Pros: Easy to get to. Near restaurants.
Cons: The hotel is in need of renovation. The carpet in my room was coming up near the bathroom. There were stains on the carpet. The stay felt more like a Motel 6.
Excellent 9.0
Pros: Room was clean.
Cons: Not enough towels. One wash towel for 3 people. Had to request more from office. Also, no rollaway bed on hand.
Excellent 9.0
Pros: very friendly staff, breakfast host was really nice, had a lot of choices for breakfast, room was great, clean and comfortable.
Cons: a little street noise.
Excellent 9.0
Pros: Front desk attendant friendly.
Cons: Short be staff at front desk.
Good 7.0
Pros: Laundry facility. Large room. Right off interstate. Noon check out
Cons: Front desk didn't answer phone when calling to ask questions. wake up call was an hour late
Excellent 8.0
Pros: The room was comfortable and provided me with a place while I was in Provo.
Cons: There was a big bright annoying parking light outside my window preventing me from keeping the drapes open at night (I wanted to awaken to the beautiful Mountain View but the light prevented that). No remote control was provided for the tv.
Excellent 8.0
Pros: Very clean. Staff was very polite.
Cons: No USB chargers in the room.
Poor 1.0
Cons: I had to change rooms 3 times until I got one that had everything that worked.
Excellent 10.0
Pros: The staff was so helpful
Excellent 10.0
Mediocre 2.0
Pros: location
Cons: not very clean, odorous cleaning product smell, not enuff bedding and towels
Excellent 10.0
Cons: I thought the breakfast was lacking. A can of juice and a granola bar?
Excellent 8.0
Pros: Bedding & Location
Cons: Stains on carpet and flat pillows.
Excellent 10.0
Pros: Staff was amazing! Friendly and very helpful.
Poor 1.0
Pros: Nothing
Cons: Nithing
Excellent 8.0
Pros: The front desk staff
Excellent 10.0
Pros: Breakfast was good
Cons: Inside room it looks a bit older but otherwise it was fine.
Excellent 9.0
Pros: Bed was comfortable, staff was super friendly. Food was good.
Excellent 10.0
Pros: Clean, new . Nice room , great bed. Great staff.
Good 7.1
Pros: The staff was super friendly! We swam in the pool for about an hour and it was great!
Cons: Rooms were a little outdated and needed some refurbishment. Sink and shower were really old. The whole hotel was very humid for some reason and musty
Excellent 9.1
Pros: Housekeeping was fantastic, everyone was very friendly. Our room was very comfortable and clean and easy to find.
Cons: I liked the pool area but would have liked a place to sit/ lay outside. I also would have preferred to have a safe in the room instead of the front desk, but that's just a personal preference.
Good 7.1
Pros: Newer room decor. Basic pull out couch. Nice layout for room. Two TV in room. Several hot and cold breakfast options. Indoor pool and hot tub. Staff friendly.
Cons: Place still has old hotel smell. Stairwells still seem old.
Okay 4.5
Pros: The breakfast was good, and that was about the only good part of my stay.
Cons: The poor girl at the front desk seemed completely clueless as to how things worked. They messed up my reservation and lost my booking, then took an hour to finally give me a room which was dirty. Had to ask to switch rooms. I expected more from a Marriot Managed location.
Fairfield Inn by Marriott Provo - Provo
Rated #9
8.1
Excellent 8.1
Based on 152 reviews
Details
Reviews
C$ 174

Cleanliness
8.2
Comfort
8.2
Facilities
8.0
Location
8.8
Overall
7.5
Overall 8.0 Excellent
Based on 253 reviews
Cleanliness
8.2
Comfort
8.2
Facilities
8.0
Location
8.8
Overall
7.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Location
8.8
Services
7.8
Staff
8.6
Cleanliness
8.4
Comfort
8.3
Location
8.7
Services
8.0
Staff
8.9
Cleanliness
7.9
Comfort
8.1
Facilities
7.0
Location
8.1
Overall
7.0
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Location
9.2
Services
9.0
Cleanliness
8.0
Comfort
7.8
Location
9.0
Services
7.7
Staff
8.5

Okay 5.0
Pros: Location was important during this visit
Cons: I was disappointed in this Marriott property; We have stayed here for 20+ years, several times during the year. The property is aging and needs updating. Also, only cleaning/service when asked--covid related, I'm sure. No Breakfast other than to go.
Mediocre 3.0
Pros: Beds were comfortable.
Cons: Dirty, old and outdated, overpriced, tiny toilets, filthy tub, gave us incorrect room.
Good 7.0
Pros: Alexis was very helpful and saw to our needs.
Cons: Dirty, underwear , masks, food in sofa bed. Windows dirty. Windows sills very dusty and cleaned whole room surfaces very dusty. Towel rack falling off wall. Pool needed cleaning and updating.
Excellent 9.0
Pros: Comfy beds. Great location. Extremely friendly staff.
Cons: There was a lot of noise from neighbors with their plumbing. The breakfast wasn't great. We understand why it was grab-and-go, but the breakfast sandwiches were frozen which wasn't cool. The room was also very small in terms of space for the five of us. Just not a lot of walking space.
Mediocre 2.0
Cons: The room wasn’t clean. There was food left in the refrigerator, the floor and counter were sticky and there were cracker crumbs on the seats of the chairs. Won’t stay here again!!
Excellent 8.0
Pros: The bagged breakfast was helpful and convenient. The food options were nice (so my kids could pick) but a few of them were a little tasteless. That might just be the packaged food speaking. :)
Cons: I've stayed here before and it's always been lovely. The walls are starting to look a little dinged up and there were a few stains in the hall. It is possibly due to covid, but those dings were just overlooked.
Excellent 10.0
Pros: We liked the fact that it was like a mini apartment with a full kitchen. It had a table with TWO chairs which we really liked. We could play board games and feel quite comfortable! It was Father's Day when we were there, the Studio Apartment feeling made us feel at home and we could celebrate the occasion.
Cons: We were overjoyed with the entire suite we were given!
Poor 1.0
Pros: Nothing
Cons: It was not clean and especially this time with Covid19. Horrible
Excellent 10.0
Pros: The rooms were awesome! We were attending a sporting event for an out-of-town college team and was so impressed that the staff wore apparel from our(the opposing team) so the players felt more welcomed.
Cons: No
Excellent 9.0
Pros: The front desk staff was AMAZING and extremely helpful
Cons: The toilet was a little dirty
Excellent 8.0
Pros: Tennis courts, basketball court, and pool were awesome. They tried decently hard for a on the go breakfast. The kitchenette was great! I love how everyone got some pool time. We had to sign up for timeslots but that’s OK with us.
Cons: Not impressed with the cleanliness. There were tons of splash/drip marks & smudge marks on the doors, a dead spider in the kitchen cupboard and was hair that did NOT belong to us on the shower walls, shower base and bathroom floor!
Poor 1.0
Cons: The entry and exit is. Difficult. Out reset stop was not at the location we thought she so they sent us to their hotel on north unersity and we are told e had to turn left out of the hotel packing lot on to university and indongso we had a head on acciden
Excellent 9.0
Cons: Disappointed that we were charged $7 for two bottles of water. Two members of my family figured they could drink them because they were placed in our hotel room. They and neither did I see the fine print that they were free only for VIP members.
Good 6.0
Pros: location
Cons: could have been a little better cleaned
Excellent 10.0
Pros: It's very homey. The staff and owner are always polite and helpful.
Good 6.0
Pros: Spacious room, nice and quiet location
Cons: Older property. Cleanliness was an issue. Hotel did not appear to be taken COVID-19 cleaning as serious as other hotel chains in the area. Bathroom had hair left over from previous guests. Spiders in the bathroom as well.
Excellent 9.0
Pros: Wonderful space and staff
Cons: Low quality grab bag breakfasts available.
Excellent 10.0
Pros: The staff was very helpful and accommodating to our needs. It was in a good location and had a nice area in back to walk around or just sit and enjoy the evening. It was just a real pleasant stay for us.
Good 6.0
Pros: The staff was amazing and accommodating.
Cons: The hotel is smelly, and needs some renovation to freshen the rooms.
Excellent 10.0
Pros: I loved the room layout & affordable price!
Cons: Not at all!
Mediocre 2.0
Pros: It was very clean.
Cons: They took away all the amenities and didnt do anything to compensate for it. The hotel advertised a pool, hot tub, and free breakfast. Those we amenities I was counting on using and I couldn't. Buying my own breakfast everyday came out of my pocket.
Excellent 10.0
Pros: Rooms are spacious and comfortable. Breakfast is varied and good.
Cons: Nothing to not like.
Excellent 10.0
Pros: Closeness to our destination. Happy staff!
Cons: Nothing to dislike, great !
Poor 1.0
Pros: Large size room
Cons: The room completely stunk of cigarettes. And not a faint smell, a smell like someone smoked half a pack that morning. They shouldn't rent a room that awful until it's fixed. The definition of poor management and unacceptable for a Marriott.
Good 6.0
Pros: Location was great. Price was great.
Cons: My daughter and I were there for one night. The hotel smelled like stale greasy food. When we left WE smelled like stale greasy food. There was also a lot of hair left in the bathroom/sink area.
Good 7.0
Pros: Great breakfast and loved the in room kitchenettes
Cons: Our room smelled like a swamp cooler. Bathroom vanity area should have a door to close it off from the rest of the room.
Okay 5.0
Pros: Loved the full kitchenette in the room and Netflix capable tv. Love not having to go down the hall for ice because it was in the freezer.
Cons: There was not a hot tub.
Good 6.0
Pros: The location is perfect for my needs.
Cons: I don't like that they won't let me upgrade from the base room, even if I pay extra. Other hotels allow this feature.
Good 7.0
Pros: Good value.
Good 7.0
Pros: Good place to stay for the value.
Okay 5.0
Pros: Location.
Cons: Small beetles in our bed I'm sure due to windows-not comforting.
Good 7.0
Cons: Very nice hotel but I was given a handicap room which I did not want a room without a tub.. I have small children that can't shower.
Excellent 9.4
Pros: Breakfast was great, rooms were spacious and clean, staff was nice
Cons: We had a pet and we're unaware of the 100.00 pet fee. I was expecting maybe 10.00 a night but 100 was too much.
Excellent 8.0
Pros: Clean, comfortable, friendly staff.
Residence Inn by Marriott Provo - Provo
Rated #10
8.0
Excellent 8.0
Based on 253 reviews
Details
Reviews
C$ 239

Cleanliness
8.3
Comfort
8.3
Facilities
8.1
Food
8.5
Location
8.5
Overall 7.7 Good
Based on 1,030 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
8.1
Food
8.5
Location
8.5
Cleanliness
7.3
Comfort
8.0
Facilities
7.3
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
8.6
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
8.3
Comfort
8.3
Location
8.5
Services
7.8
Staff
8.5
Cleanliness
9.3
Comfort
8.0
Facilities
9.3
Location
10.0
Overall
9.3
Cleanliness
9.2
Comfort
8.2
Facilities
8.7
Food
8.5
Location
9.0
Cleanliness
8.3
Comfort
8.2
Location
8.4
Services
7.8
Staff
8.4
Cleanliness
8.5
Comfort
8.4
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
8.4
Comfort
8.2
Facilities
7.0
Location
8.5
Overall
7.5
Cleanliness
8.0
Comfort
8.1
Location
8.2
Services
7.5
Staff
8.0

Excellent 8.0
Pros: Room was clean. Bed was comfortable. It was nice to be pet friendly.
Cons: At 6:15 a truck in the adjoining parking lot began banging a trash receptacle to try to dislodge something inside. It went on for about 2 minutes. It would have been nice to do that later.
Excellent 8.0
Pros: It is convenient for travelers. The price was about 30% less than similar chains. It is pet friendly with a surcharge of only $10
Cons: Meager breakfast. Most chains have returned to a more substantial breakfast which include hot food.
Good 7.0
Pros: Bed was clean.
Cons: Ice machine, pop machine, candy machine did not work. We were told they are ordering parts. Loud ,doors slamming, Needs a good vacuuming, floor mopping and dust removal.
Excellent 10.0
Pros: Came in late. Staff is friendly, beds are comfortable, pillows are comfortable also.
Cons: Alil far from Highway.
Excellent 10.0
Cons: There were dogs on the same room floor as me barking. I found that odd¿dogs barking on the top floor. Retorical Why?
Excellent 8.0
Pros: The room was clean and the staff was courteous.
Good 6.0
Pros: Good location and price near restaurants and gas. Room was clean, no smoke smell.
Cons: Lower level motel. Older shows some wear
Excellent 10.0
Pros: Rooms and linen smelt clean and fresh
Mediocre 3.0
Cons: Air conditioning was sluggish. Bathroom pocket door wouldn¿t lock. Building was run down.
Excellent 10.0
Pros: Clean
Cons: No
Good 7.0
Pros: It was close to several businesses, shopping, eating, etc. Staff was nice and accommodating.
Cons: There was no toilet tissue in the room ~ I had to go ask for it.
Good 6.0
Cons: The hair dryer didn¿t work in my room
Okay 5.0
Pros: close to everything
Cons: hotel manager was rude website check in time was wrong website said breakfast but it was "grab and go"
Good 7.0
Pros: Price
Cons: I didn¿t feel comfortable not wearing shoes, the carpets and the shower floor need more attention. Other than that everything was as expected and we slept well!
Poor 1.0
Pros: Location
Cons: It smelled like chlorine everywhere. The breakfast was not great. Everything in this hotel was the cheapest they could get.
Excellent 8.0
Pros: The location was good.
Cons: The people above us where very noise and stomping on the floor. I called the desk at 9:30 and they said they would check in to it. I called three more times after that. At 11:30 they must of went to sleep.I did not get to good of sleep.
Excellent 8.0
Pros: Good price for a decent stay. Nothing fancy, but no regrets. Certainly not a destination in and of itself, but the hotel served my purposes just fine.
Cons: No issues worth complaining about.
Excellent 9.0
Pros: Clean and comfortable bed
Cons: Breakfast selections still limited due to COVID-19.
Excellent 9.0
Pros: Very clean. The staff was nice. We were very impressed with Sleep Inn in Provo.
Mediocre 3.0
Cons: Cleanliness of hotel room was sub par and room had obviously been smoked in.
Excellent 10.0
Pros: The front desk really took care of me. Thanks, John
Excellent 10.0
Pros: the staff were good at their job
Cons: their drink vending machine didnt work, had to leave to get a drink
Okay 5.0
Pros: The Beds are comfortable and the rooms are clean.
Cons: The hotel needs to be renovated, it smells bad sometimes.
Excellent 10.0
Pros: Location, friendly stuff, breakfast in the morning, pool
Mediocre 3.0
Cons: Staff and maids were very rude, not very clean in rooms, pics on website are very deceiving, advertisers hot breakfast buffet but only served cereal, bagels, yogurt. The location is not great. A huge disappointment.
Good 6.0
Pros: Easy to get to.
Cons: The shower was small.
Poor 1.0
Pros: Absolutely nothing.
Cons: Air conditioning didnt work. No one cleaned rooms. No toilet paper. Moldy breakfast items. You have to walk your dirty towels down to the front desk to get new ones. Manager lies and doesn't take care of guests.
Mediocre 2.0
Pros: There was really nothing much I liked about this hotel at all. One of the worst so have stayed in even at the start level it was
Cons: Pretty much everything. The rooms were not very clean, the pool and hot tub used far too many chemicals and just being in there burned your eyes. No towels for pool. Only one person working ever so no service. Breakfast is a joke and not good. Poor
Poor 1.0
Cons: Air conditioner did not work correctly. The door locks didn't work every time we left the room we had to go get a new key from the front desk. The breakfast was minimal. We would not go again to Sleep Inn.
Poor 1.0
Cons: Room was fine, I was tired from working. After I left they put a $250 charge on my credit card. Which they said I smoked in my room and I¿m a non smoker. So basically someone ripped me off.
Okay 5.0
Pros: The staff was exceptional with helping to accommodate my husband¿s special needs. The room and bath area was spacious enough to allow for his special equipment. The entrance was well adapted from every direction for his electric wheel chair access..
Cons: 5 day stay with no cleaning. No breakfast with no reduction in room rent. Shower that wouldn¿t completely turn off. Stool that wouldn¿t always flush correctly. Refrigerator that wouldn¿t keep things cold.
Mediocre 2.0
Pros: For the most part, the staff was very accommodating and helpful. The hotel and room was clean and for the most part what I expected. Location is great.
Cons: I extended my stay for several more days. The next day I was told I was a problem guest and needed to leave and that I did not have a reservation. The issue was fixed but I was not given an apology but treated like an inconvenience.
Okay 5.0
Pros: Quiet sleep
Cons: Low boy toilets need to upgrade
Mediocre 3.0
Pros: Location
Cons: Staff, ¿meal¿, amenities, parking
Okay 4.0
Pros: The blankets and large bathroom
Cons: The door won¿t close all the way and the locks were falling apart if my husband wasn¿t there I wouldn¿t have felt safe.
Okay 4.0
Pros: Location close to the highway
Cons: Smokers smoking in doorway, don¿t give clean towels and soap unless you tell them before 9:00 am
Poor 1.0
Pros: Nothing really. I didn't even stay longer than 3 hours because I was just not sure i was comfortable.
Cons: My car was charged 3 times and I didn't spend the night at the place
Good 6.0
Pros: Location, fitness room, pool
Cons: The meager breakfast ran out in the first hour it was open. The walls of the rooms looked quite dirty. At one point there was dog feces in the hall on the way to the pool.
Good 7.0
Pros: Cleanliness of the room, location of the hotel, close to dollar tree and gas station along with other hotels in the area.
Cons: Had a problem with a weak wi-fi signal in my room, also had a problem with slamming of doors kept going on all day and most of the night, not sure why.
Good 7.0
Pros: Staff at front desk for check in very kind to me and did laugh at all my bad jokes, like this one, it was raining cats and dogs and I step in a poodle.
Cons: Slamming of doors.
Poor 1.0
Pros: It looked like a fine hotel, but we did not get past the lobby because the hotel sold our room to someone else.
Cons: It looked like a fine hotel, but we did not get past the lobby because the hotel sold our room to someone else.
Okay 4.0
Pros: The location. Very easy to find.
Cons: There was a lot of black hair that I found in the bathroom and on the bed. I also didn¿t realize it was a pet friendly hotel.
Okay 5.0
Pros: Close to the freeway. Price is right.
Cons: I have been to other hotels with the same star level that were much cleaner.
Poor 1.0
Pros: Familiarity
Cons: We were unable to heck in until 5:30 pm Understaffed and very rude male receptionist. We have decided not to return.
Okay 5.0
Pros: Nice pillows huge shower.
Cons: Cracked tiles in the bathroom big red stain on carpet by the sink. No free breakfast buffet like advertised. Hot tub had so much chlorine my eyes were burning. Maids slam the doors while cleaning other rooms.
Good 6.0
Pros: Has pool and breakfast. Its cheap and the staff is cool.
Cons: The deosit
Poor 1.0
Pros: 10 minute drive from highway
Cons: Our room was directly beside the pool which was supposed to close at 10pm. At 1100, 1200 am and 2am we called the front desk to remind them the pool was supposed to be closed, very loud yelling guests. The hotel did nothing. Will not stay there again
Okay 4.0
Pros: Receptionist was very nice and helpful.
Cons: Breakfast was very poor. Bananas were from previos night when I checked in and during breakfast time around 8am there was hardly anything.
Poor 1.0
Pros: The breakfast bags where nice on the way out.
Cons: Spa was listed as open, it was closed. The hostess as the front desk had her boyfriend sitting there chatting with her during our check in... and when I say sitting there I mean he was leaning on the desk next to us at an uncomfortable space.
Poor 1.0
Pros: Nothing
Cons: The hotel had a very dirty carpet with holes in it. The staff told us we would have to wait an hour and a half for towels to be washed. The pool chemicals were not right as they burned your face and eyes. Checked out early
Mediocre 3.0
Pros: It had a pool and hot tub.
Cons: I asked to get more towels but they said they had no towels. A hotel should not run out of towels. The bathrooms are really small too
Good 7.0
Pros: Nice rooms
Cons: Pool odor was extreme throughout the hotel
Mediocre 2.0
Pros: None
Cons: It was difficult to confirm reservation
Good 7.0
Pros: Location and budget price
Excellent 10.0
Mediocre 2.0
Pros: The staff was friendly.
Cons: The shower door was broken and gross. The carpet was so dirty that we couldn't walk barefoot. The towels were tiny and insufficient. Our key wouldn't work, even when they gave us new ones. We had to be let in. And then we were woken up by house keeping.
Mediocre 2.0
Cons: air conditioner was very noisy, the shower door was broke, i could get hot water in the morning after letting it run over 5 minutes.
Excellent 10.0
Pros: The room was comfortable and wee joyed the location of the hotel
Excellent 9.7
Okay 4.2
Pros: The room was quite small for the price we paid for one night, wish it was bigger for sure, probably won't stay there again, but the rest was good, the breakfast was delicious
Cons: Small rooms
Okay 4.8
Pros: OK for travelling through.
Cons: We paid the extra money compared to other hotel for the pool/spa. Pool/spa was closed. Front desk person was dealing with another upset customer who's room spa was not working. She gave the women a 20% off. I asked since the general pool and spa was closed could we get the same credit. She said yes, printed the rate which i noted the reduction. She said it would show up on my credit card as a reduction. A week later no credit. No i'm disputing through priceline to get the credit. What a bother.
Excellent 9.7
Pros: The room was so clean and comfy. Bed great. I thought it should have had a better "Star Rating". Only one ice machine on main floor but great taste. Breakfast area small for size of hotel.
Cons: Hotel was new and room was clean, comfy, and spacious. Bathroom was good size. Refrigerator froze everything.
Excellent 8.0
Pros: Cleanliness is huge for me concerning hotels. I didn't blacklight anything, but everything I could see was satisfactory.
Cons: The room was warm and the cooler didn't help much, but it wasn't unbearable.
Mediocre 3.1
Pros: Near I -15
Cons: After a predicted light snow, they did not shovel, salt or plow. As a result I was unexpectedly seriously injured. No assistance or human kindness offered by hotel staff; I had to beg the clerk for directions to the nearest hospital. Seriously, not even " are you ok?" let alone an offer to call an ambulance or help me find medical care.
Excellent 10.0
Pros: From the time I made the reservation through final checkout everything was flawless. The staff was super friendly and the rooms were amazingly clean. Wish more places were like these guys. Definitely looking forward to our next stay with these folks.
Excellent 8.0
Pros: The staff was friendly and knowledgeable about the area. The room was clean. The pool area was clean. The beds so comfortable.
Cons: Breakfast area was cramped.
Good 7.1
Pros: Apparently the rooms were recently renovated so it was very nice! It was very convenient to have a microwave & fridge. The bed was definitely comfortable!
Good 7.4
Cons: I was there to spend a romantic night with my boyfriend and the staff there was inappropriately asking me about it. It made me embarassed and uncomfortable.
Excellent 10.0
Pros: Everything was pretty clean. The pillows and sheets were really comfortable, i really didn't want to leave the room. It was a great value staying here at the Sleep Inn.
Sleep Inn Provo near University - Provo
Rated #11
7.7
Good 7.7
Based on 1,030 reviews
Details
Reviews
C$ 104

Cleanliness
7.8
Comfort
7.9
Facilities
8.5
Location
8.5
Overall
8.5
Overall 7.6 Good
Based on 1,112 reviews
Cleanliness
7.8
Comfort
7.9
Facilities
8.5
Location
8.5
Overall
8.5
Cleanliness
8.6
Comfort
8.6
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
7.4
Comfort
7.4
Location
8.4
Services
7.2
Staff
8.2
Cleanliness
9.3
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
10.0
Cleanliness
8.1
Comfort
8.3
Location
8.6
Services
7.7
Staff
8.5
Cleanliness
7.9
Comfort
8.1
Location
8.5
Services
7.8
Staff
8.5
Cleanliness
8.3
Comfort
8.3
Facilities
9.0
Location
8.5
Overall
7.3
Cleanliness
7.7
Comfort
7.7
Location
8.4
Services
7.3
Staff
8.4

Excellent 8.0
Pros: Check in was easy. That staff was really warm and friendly. I like that parking is super close to the room. It’s not a Marriott but for the price it’s very comfortable. The air conditioner was a little weak, but thankfully I had a fan with me.
Cons: The AC was a little weak.
Excellent 9.0
Pros: The room and breakfast was an exceptional value.
Cons: nothing
Excellent 10.0
Pros: Bed and pillows were excellent. The room had good size. pool excellent. room had plenty of plug-ins to recharge electronics.
Cons: Room key did not work well, the door would stick. Breakfast needed protein, it was all carbohydrates. windows were dirty. need to remove the sparrow nests
Mediocre 3.0
Pros: Location.
Cons: Broken AC through the building and in our room. Had to change rooms. Then told us this is the only time they could move us.. like it was our fault. Most doors to get in the building don’t work. Key readers batteries are dead according to front desk but just “haven’t gotten to it yet”.
Good 7.0
Pros: Clean. Good beds. Nice room.
Cons: Walls were very thin. We had very noisy neighbors and we could hear every word they said.
Excellent 9.0
Pros: Loved the bed! And the room was quiet and kept at a comfortable temperature. The view from the window was nice, even if it was the mall next door.
Cons: The breakfast was still limited by COVID-related restrictions, but the dining area was nice and the staff made up for it all.
Good 7.0
Pros: The room was what is expected for the price you pay. Many stains on the floor and if you are staying for looks, this would not necessarily be the place. Regardless, the place felt safe and fit our needs. The staff was also nice and very chill.
Cons: Stains on the carpets not only in the room but all throughout the hallways. In the non-smoking room we were in, we found leftover cigarette butts. Not that big of a deal, but definitely an interesting find.
Poor 1.0
Pros: Nothing
Cons: Smell, insecurity
Good 6.0
Pros: The bed was good. The pool was refreshing. The restaurant was really good.
Cons: Hotel needs to be updated. Carpets are stained. Carpet in the room was wet from the ac. Key cards didn't want to work. The bed was good tho. We enjoyed the pool.
Okay 5.0
Pros: The hotel was near my family we were visiting.
Cons: The floors were awful. Stained and very worn. Staff was not that polite. ¿¿ in the bathroom. The air-conditioner barely worked. Staff left Staff only doors open and we could smell their food. Breakfast was cold only and by day 2 stale. Rooms were run do
Excellent 10.0
Pros: The people were really nice. The room was clean and comfortable. Plus I loved the location. The Mall was just right there I could walk if I wanted.
Cons: All rooms were non smoking and I'm a smoker. I didn't like that I had to go out side to smoke.
Good 6.0
Pros: Friendly and attentive staff
Cons: Several items in hotel room not cleaned
Okay 5.0
Pros: It was available on the fourth-of-July weekend.
Cons: I didn't feel safe alone w/my kids. Drug users in hallway (one passed out near my room). Dog poop covered the lawn. Broken external lock (anyone could get in). Filthy pool. Smoke filled our room (asthmatic son coughed all night). No one cleaned our room.
Excellent 10.0
Pros: Great location. Very clean and spacious room. Excellent amenities. Price was amazing value. Best accommodations on my trip to Montana.
Cons: No. All of it was an excellent value.
Good 6.0
Pros: Location was perfect and staff was friendly.
Cons: Older hotel that had kind of a dingy feel even though it was clean enough.
Excellent 8.0
Pros: Good price, beautiful outdoor pool
Cons: Sheets too thin
Excellent 8.0
Pros: Location off interstate
Cons: Breakfast area had inadequate attention from the staff. No coffee cups. No napkins.
Poor 1.0
Pros: The only good thing about this hotel was the location.
Cons: This was one of the most miserable nights of my life as the AC unit was not working properly, they did give us a couple fans that helped a little, but very noisy. The floor had not been vacuumed and the soap holder in the shower was filthy.
Good 6.0
Pros: Location in restaurant attached
Cons: Was not charge the room rate I was told I would have staff would not do anything about it right was more than double what I was told for the second night scammers we were they¿ll get you
Okay 5.0
Cons: The breakfast was subpar at best.
Mediocre 2.0
Pros: Nothing see below. Who ever bought this property has put NO MONEY into it. Do not select this hotel!
Cons: This is a sad example of a Wyndyn property. The 1st room we were given reeked like melted crayons! We immediately requested a new room. Bathroom walls had cracked paint, tub did not drain, the sheet did not fit the bed and carpets were frayed.
Okay 5.0
Pros: Location was good. Price was right. Bed was comfortable.
Cons: No milk 5 of 6 days. Bread and bagels but no toaster. Had to ask for tea bags. No room cleaning.
Excellent 9.6
Mediocre 2.0
Pros: Leaving the hotel.
Cons: The room was dated at best. There was no indication that there was no maid service. The comfort of the bed was very bad. The towels were ragged. There was no exhaust fan in the bathroom. The door to the room had been broken down before. Terrible stay
Good 6.0
Pros: The Front desk and cleaning staff were friendly, helpful and quick to take care of requests. Covid breakfast is prepackaged muffins, granola bars, orange juice/apple juice cups and coffee. Nothing fresh or hot.
Cons: It is an older hotel & our room appeared well used. Tile behind the tub faucet was loose/pushed in and looked like there was a water issue with more than one repair. The wall along the side of the bed had a section that was dark with dirt and marks.
Poor 1.0
Pros: Night staff was helpful and nice
Cons: The tv didn¿t work, could only get 3 Channels. Called 4x that the toilet didn¿t flush. Didn¿t have a working toilet until 2 am. Neighbors dog was barking. It was a terrible experience.
Okay 4.0
Excellent 9.0
Pros: Very clean. Bed and pillows were comfortable.
Okay 5.0
Pros: It was close off the freeway; easy to find; good price. However, the “grab & Go breakfast was really Sub Par. It was so inadequate, almost insulting; you need to do better.
Cons: First room we got the shower was broken; shower head just dribbled, no proper flow. We had to change rooms; then shower was normal.
Good 7.0
Pros: Location was convenient to my destination.
Cons: Sign when we walked in that there would be complimentary bfast at 6am but there was nothing in the morning. Had to make an extra stop on our way out.
Poor 1.0
Pros: location was ok, steak house in hotel was great.
Cons: It was old, and stinky. We had to change rooms 3 times to get one we could stand. Not very clean, not kept up well. Would never stay there again, and I am not picky!
Poor 1.0
Cons: Lots of people hanging out around parking lot. Halls always smoky. Room was not as clean as we’d expect upon check in. Internet was out for 20 hours, staff said it was spotty and being worked on. It was completely out, not spotty.
Excellent 10.0
Pros: Room was clean, bed comfortable breakfast was ok.
Cons: I wish they would of had more choices of pastries. I’m not a cherry person and they only had two types both cherry.
Good 7.0
Pros: Location,
Cons: Its an older hotel but maintained well. With COVID-19 they did alright.
Okay 5.0
Pros: The lobby. The towels didn’t appear to have leftover hairs on them. The key cards only didn’t work two times.
Cons: For some reason, hotels always seem to have dirty bathroom doors, especially on the inside. The light fixtures were dirty so i wonder what else wasn’t sanitized. The wall next to the bed was FILTHY. I was embarrassed I booked this place for my fami
Excellent 9.0
Pros: The location was superb and it had the most lovely staff. The lady who checked us in was very friendly and the man who was on morning duty was helpful. We had a lovely time. There were quite a few eateries nearby and there is a mall next door.
Cons: no
Poor 1.0
Cons: There was an "out of order" sign on the laundry room door. I went to the front desk and asked the guy working if he knew when it would be in order. He said "I don't know anything about the laundry room." Uhmmm ok but like, can you ask someone? 🙄
Mediocre 3.0
Pros: Lost item in room hotel has not gotten back to me.
Cons: Lost item in room hotel has not gotten back to me.
Excellent 10.0
Pros: allowing me to have my dog with me was the deciding factor in choosing this hotel.
Cons: the hallways are a bit of a maze to navigate.
Poor 1.0
Pros: Location
Cons: Room was horrible. Toilet barely flushed, tub didn’t drain, had to re-do room key 3 times, people kept propping doors open.
Excellent 8.0
Pros: Nice lobby with fire place. Good FREE Breakfast
Excellent 10.0
Pros: This is a terribly underrated hotel. It has convenient plugs for recharging phones, a wonderfully comfortable bed, and both a fridge and a microwave. All this within convenient distance of BYU and the Convention Center.
Cons: Everything was great!
Mediocre 3.0
Pros: Location is good. Foyer was impressive and breakfast area roomy. Breakfast was better than average and staff was very good at keeping the area clean and well stocked.
Cons: Had to be the worst mattress ever. Hard as a rock. Room was outdated. There was a horrible smell, we think from the steakhouse that joins the hotel. Hard, dried soap residue in the bathtub soap holder-not clean at all. NOT the 2 1/2 star rating it has.
Okay 5.0
Pros: Location
Cons: Room was not clean. Found hair in the bathtub and on towels. Thermostat was broken and no hot tub.
Okay 5.0
Pros: The location was perfect! The room was good. The heater worked well and wasn't too loud. Good microwave for popcorn. Nice fridge for cold drinks.
Cons: The bathtub didn't drain. Would have 7" of water in there after a shower, it took all night to drain down. We told the hotel staff every morning for 3 mornings it wasn't working, they said they would fix, but didn't. :( The beds were pretty bad... hard.
Excellent 10.0
Excellent 8.0
Pros: Quiet
Mediocre 3.0
Pros: Hotel was very quiet and I felt safe. The hotel staff were very kind and polite. The beds were very comfortable as well. I'm
Cons: My room smelled very strongly of animal urine. Carpets with many stains. Bathroom was very tiny and hard to close the door if sitting on the potty. Many two star hotels are far superior to this one.
Mediocre 3.0
Cons: The room was very small, tiny bathroom and very outdated. It was definitely not a 2.5 star hotel.
Good 6.0
Pros: Location was good.
Cons: This place is an old dump. The carpets are stained. The room door did not closet. The shower handle was falling off. Beds were lumpy. Curtains did not close.
Mediocre 3.0
Pros: It had a roof and running water.
Cons: No elevator. It is run down that shows the owners don't want to invest any money into the hotel until it crumbles to the ground. If they make money they don't care. Doesn't match Rammada quality.
Good 7.0
Pros: It was an extremely convenient location.
Cons: The rooms were really small, and outdated. But for $--- it was about what I expected.
Okay 5.0
Pros: Price per room and location was nice. Breakfast was also good. Manager was helpful in changing our room to the 2nd floor. No foul odor and no bathroom leaks.
Cons: 1st floor had a bad odor. Our room had a shower leak that puddled under the carpet outside the bathroom. Rooms are not cleaned well. False eyelashes were left in the room from previous guest. We stayed 3 nights and the vacuuming of the rooms wasn't great.
Excellent 8.8
Pros: VERY close to I-15, gas across the street, and restaurants all within about 10-20 minutes (lot of stoplights) of hotel.
Excellent 9.4
Pros: The attached restaurant was voted best steak house in Utah for three years running. It was great.
Ramada by Wyndham Provo - Provo
Rated #12
7.6
Good 7.6
Based on 1,112 reviews
Details
Reviews

Cleanliness
7.0
Comfort
6.0
Facilities
3.0
Location
6.0
Overall
6.0
Overall 5.4 Okay
Based on 2 reviews
Cleanliness
7.0
Comfort
6.0
Facilities
3.0
Location
6.0
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
6.0
Comfort
4.0
Facilities
2.0
Location
6.0
Overall
6.0

Okay 4.8
Cons: really cheap, druggies hanging out outside all the time, might have lived there. Stay somewhere else if you can
Good 6.0
Pros: Everything was very clean and simple; as was the process of checking in.
Cons: There was a leak in one of the bathroom water pipes, we need to totally all of our towels down to contain it.
Executive Inn & Suites - Provo
Rated #13
5.4
Okay 5.4
Based on 2 reviews
Details
Reviews

Cleanliness
6.2
Comfort
6.6
Facilities
6.0
Location
7.2
Overall
6.0
Overall 6.1 Good
Based on 100 reviews
Cleanliness
6.2
Comfort
6.6
Facilities
6.0
Location
7.2
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
6.0
Comfort
6.7
Location
7.1
Services
5.7
Staff
7.8
Cleanliness
6.0
Comfort
6.4
Location
7.3
Services
5.5
Staff
7.1
Cleanliness
5.8
Comfort
6.3
Location
6.3
Services
5.4
Staff
7.1
Cleanliness
7.1
Comfort
6.6
Location
7.6
Services
6.6
Staff
8.4
Cleanliness
5.4
Comfort
5.5
Location
7.1
Services
5.2
Staff
7.1

Good 7.0
Pros: The location was close to where we wanted to be. The rooms were clean but one of them had a strong odor we had to use air freshener on. We were able to park where we could see our vehicle.
Cons: The outside scared us. One end of the building was boarded up and the residents were kind of rough looking. We were not feeling very safe at first. We didn’t have any trouble though.
Poor 1.0
Cons: Not a place I would have chosen after our experience. Could not find, no numbers, when we called he could not give directions. Look on your phone an google it. Not happy at all!!!!!
Poor 1.0
Cons: The room had an odor. The bathroom faucet wasn't attached to counter top properly. No privacy door tags. Didn't take trash out and then threatened us with room cleaning fee
Okay 5.0
Pros: There was not a breakfast.
Cons: They were unfamiliar with the policy and procedure between booking.com and little inn suites. There was several hours during my stay that they had to unlock my door with their key because they didn't have the means to provide me with my own and they told me it was a job for maintenance and he would be here sometime within the next 2 days. Not only was it inconvenient but the staff member acted put out when I had to have her open my door multiple times. When they provided room service they didn't bring new coffee or clean anything. I have taken out my own garbage and had to to down to the desk for clean line new each day.
Excellent 8.0
Pros: Spacious and clean
Cons: The smell of smoke
Poor 1.0
Pros: Nothing
Cons: at check in I had to bring identification for every member of our group. I was then told how I would be charged if I stained a towel or took anything from the room. I felt like a criminal. We were given our keys and we climbed the stairs to the room. The walkway outside the lobby was dirty and worn. The soffit above the walkway was missing and the beams holding the roof overhang were exposed. I could see insulation hanging from that roof. We got to our room and the key did not work. I walked a little farther and there was a paper taped to the door of room 208 stating that the person tested positive for COVID19. At that point we were done. This property should be removed from the Booking dot com website. It is very run down and not a place I would recommend to any decent human being.
Excellent 8.0
Pros: Rooms were clean.
Cons: The outside of the motel looked horrible
Good 6.0
Pros: Although the outside of the hotel was not as fancy as some, the rooms were super clean.
Cons: The only thing I didn’t let was how long it took the clerk to come to the front to check me in.
Poor 1.0
Pros: Nothing like the photos on the website at all. Very misleading .
Cons: All of it
Okay 5.0
Pros: Location
Cons: Holes in the walls from pictures I guess. Bathroom sink was weird. No carpeting on the floors!
Mediocre 3.0
Pros: The rooms were newly remodeled.
Cons: The tenants in the room directly above us, started running jumping at 3:30 in the morning and did not stop until we checked out at 9:30. I don't know what was going on. I called the front desk and complained, and noise stopped for only about 30 minutes
Excellent 10.0
Pros: Fantastic staff!! Very spacious and clean rooms.
Okay 5.0
Pros: location
Cons: We were cautioned that if we stained any towels or linens we would be charged for them. Had to ask for toilet paper and towels.
Okay 5.0
Pros: Location was great but it wasn't so clean
Cons: The room was not maintained unless we asked for clean towels and the kitchen was not cleaned during all our stay
Poor 1.0
Pros: The amount of space in it and the TV had awesome reception.
Cons: The floors were filthy. Had to take the towels to the office to find out if they provided maid service. Our beds were never made up and the bathroom smelled like urine. Mold on the walls and no stopper for the bathtub.
Excellent 8.0
Pros: Rooms were clean . Looking at the outside was questionable but overall nice hotel
Little Suites Provo Extended Stay - Provo
Rated #14
6.1
Good 6.1
Based on 100 reviews
Details
Reviews
C$ 1,224

Cleanliness
6.6
Comfort
6.5
Location
7.1
Overall
8.0
Services
6.4
Overall 5.9 Okay
Based on 122 reviews
Cleanliness
6.6
Comfort
6.5
Location
7.1
Overall
8.0
Services
6.4
Cleanliness
6.5
Comfort
6.3
Location
7.0
Services
6.0
Staff
7.4
Cleanliness
6.5
Comfort
5.9
Location
7.3
Services
6.3
Staff
7.4
Cleanliness
7.0
Comfort
7.0
Location
7.3
Services
7.0
Staff
8.0
Cleanliness
6.6
Comfort
7.1
Location
7.1
Overall
8.0
Services
6.6
Cleanliness
6.5
Comfort
6.9
Location
7.7
Services
6.6
Staff
7.7

Excellent 10.0
Pros: Very clean rooms. Smelled so good when walking into the room. The front desk gentlemen was awesome.
Excellent 8.0
Pros: Disabled bathroom was very good and the bed was comfortable.
Cons: Location was ok. Not to close to restaurants.
Mediocre 2.0
Pros: The manager was kind when we had to stay an extra day.
Cons: There was a bad smell like stale urine and Lysol. I wiped down surfaces and they were mostly clean but the floor was dirty. We tried airing it out but the odor came back. This was not the experince I have had staying at America's Best Inns across the country.
Okay 4.0
Pros: Staff was great and it was cheap.
Cons: My room was a non smoking by it smelled terrible. Everything smelled like cigarettes.
Poor 1.0
Pros: Staff was rude.
Cons: The staff.
Poor 1.0
Pros: No breakfast due to covid
Cons: Smelly room. Trash junked in hallway. Charged extra security deposit and pet fee upon arrival even tho paid in advanced. Burn holes in the bedding
Excellent 8.0
Pros: It was a nice and inexpensive little hotel to stay at. The people working seemed very kind and my boyfriend and I were able to enjoy our stay with little to no worries about anything happening while we were away
Cons: Our only problem was the battery on our door died for the key cards but im sure that's a normal thing that happens to everyone. And our do not disturb sign went missing the last night of our stay. Could've been another guest that took it though.
Good 6.0
Pros: Location
Cons: Internet was slow
Poor 1.0
Pros: Nothing. It’s a disgusting hotel. It stinks, it’s not clean, it has stains all over and the bedding had cigarette burns in it.
Cons: I booked this last minute because it was cheap and I had a change of plans. I got there late so I wasn’t able to get a refund, I didn’t even stay more than 20 minutes because I was so disgusted with this place. Do not book here.
Poor 1.0
Pros: Nothing
Cons: Everything
Excellent 10.0
Pros: Location right off highway and gas station within one minute walking distance.
Cons: I don’tt care for Utah as a state but that’s my opinion.
Mediocre 3.0
Pros: Didn’t like.
Cons: Very dirty. Brushed dirt off sheets when I pulled blanket down. Stains on sheets and pillow cases. Would have left had we not already paid. Floors had various items in corners from bad sweeping. Maid should be fired! Check in staff was ok
Mediocre 3.0
Pros: There is really very little to like
Cons: There is really very little to like This hotel needs a serious updating and seems to need a lot of repairs. The only thing good about it was it was not overpriced but it still was not worth the $-- I spent for it
Mediocre 3.0
Pros: location was very convenient
Cons: breakfast was minimal. Lots of sugar. Donuts were out of date.
Poor 1.0
Pros: The hard wood floors
Cons: The room was disgusting. It looked like it hadn't been cleaned in a long time. There was hair on the new sheets and crumbs in the corners. The wall in the bathroom had brown smudges on them.
Good 7.6
Excellent 10.0
Pros: The staff was really nice. Rooms had new flooring the looked great. Beds really comfy. Its was in the perfect location for our needs. Everything was really clean. And the price was so affordable. We will definitely stay here again
Good 6.0
Pros: Price at the last minute for just one night.
Cons: It looks better from the outside than the rooms are on the inside. The bed was older...but ok, for one night.
Americas Best Value Inn & Suites Provo - Provo
Rated #15
5.9
Okay 5.9
Based on 122 reviews
Details
Reviews
C$ 103

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