Good
6.0
Pros:
Near the airport.
Cons:
Hotel needs restoration, probably.
Okay
5.0
Cons:
There were cheaper hotels without breakfast.
Excellent
10.0
Pros:
Very clean and quiet and the staff was amazingly nice this is a rarity for budget friendly hotels. It was a pleasure
Cons:
You can't use entrances closest to room you must use front entrance only which is a pain when smoking or going out to get to your car
Excellent
10.0
Pros:
The friendly staff and clean property were the most noticeable characteristics of the property
Cons:
I didn't like that you were unable to use entrances near the room you have to walk around the full property its a pain mostly for smokers
Good
6.0
Pros:
Rooms were nice
Cons:
Staff was rude
Excellent
10.0
Pros:
Convenient and exceptional staff .
Okay
4.0
Pros:
Room and hotel were clean. Staff was great.
Cons:
Overall the whole place felt a bit more rundown. Our tub wouldn't hold water and it was one main reason we got the king suite. Breakfast is free yes but there were literally only two choices. This was a bit misleading. Hot tub was down and not usable.
Excellent
10.0
Pros:
It was close to the airport. It was very comfortable.
Cons:
The walls are thin. We could hear the tv and talking in the room next to us until early in the morning hours.
Excellent
8.0
Pros:
Breakfast
Cons:
It was a little out of date, but I think they're remodeling..
Excellent
10.0
Pros:
We got such a good deal. The staff was so nice and we got upgraded to a master suit which was great!
Cons:
Dated but clean
Poor
1.0
Pros:
nothing
Cons:
they were not accommodating at all
Mediocre
2.0
Pros:
Location and shuttle drop off and pick up.
Cons:
Rooms are old and had cockroaches, I was worried about the smears on the headboard of the bed, other than that it had big rooms and conveniently located near the airport with free shuttle service and parking.
Excellent
9.2
Pros:
Huge, clean room and bathroom! Staff was super friendly and very helpful. We needed to catch an early morning flight and it was very easy to arrange the shuttle!
Cons:
Because of the early flight we couldn’t get breakfast. We totally understand that, we would have loved hot fresh breakfast, but one muffin to go would have been a nice trade off tough ;)
Poor
1.0
Pros:
It was a horror show and the only good thing is that all of the bad make for such an awful, cliche story that it's almost funny.
Cons:
We were given a room someone else was already in! TV, in-room safe and furniture broken. Housekeeping tried to come into our room at 8am without knocking! Indoor "pool" was green and dirty. No call from manager though I asked to speak about these issues.
Mediocre
3.0
Pros:
Comfortable bed
Cons:
Bugs in bathroom, hole in wall,furniture falling apart, TV 480p and so snowy it could not be watched.
Good
7.0
Pros:
The complementary breakfast.
Cons:
The bathroom needs a shelf.
Poor
1.0
Pros:
friendly housekeeping staff
Cons:
very outdated, broken armoire, green on bathroom doorknob, night staff not caring, computer in lobby not usable, used for gaming????
Excellent
10.0
Pros:
close to airport.
Cons:
took a long time for shuttle to get to airport to pick us up but we survived it.
Okay
4.0
Pros:
Close to Airport
Cons:
100 $. Deposit on Room said may not be removed from card for up to 10 Days
Okay
5.0
Pros:
Close to the airport
Cons:
No breakfast because crew was late, we got up early to get a quick breakfast however staff just said breakfast crew is running late. Just annoying
Good
6.0
Cons:
Very outdated and noisy
Good
7.0
Cons:
No refrigerator or microwave in the room
Good
7.5
Pros:
The hotel is extremely close to SLC International Airport, and park and ride providers. There is lots of parking onsite, and the rooms are of large size, with lots of storage.
Cons:
The room we stayed in felt unsafe. The floor, bed, cupboard and walls all creaked and moved slightly when we walked across the room. The breakfast staff came across as being unhappy, and the breakfast food was of poor quality and left us feeling hungry.
Mediocre
2.5
Pros:
The location is not bad.
Cons:
Unfriendly staff. The pool is in the middle of the lobby. TV in the room was from the 80s. The safe in the room didn’t work. They restrict free breakfast to 2 people. It’s old, smelly and antiquated.
Okay
5.0
Pros:
Good breakfast
Cons:
Old and outdated.
Okay
5.0
Pros:
It was reasonably priced and close to the airport.
Excellent
8.0
Pros:
Close to the airport.
Cons:
Limited parking.
Okay
4.0
Pros:
It was noticeable very dated, needs major upgrades
Cons:
Everything was dated, and didn’t look sanitized
Poor
1.0
Pros:
Nothing
Cons:
My toilet didn't work. The hairdryer was broke. There was blood in the room and sheets were dirty. I am never going back there again.
Mediocre
2.0
Pros:
Room was clean, hotel was smoke free
Cons:
Very very old. Room had a old box TV that was at least 15 years old. The worst part was the hotel charged me a security deposit that cost twice the price of the room, and then said it would take up to 10 days for it to be credited back to me. Ridiculous.
Poor
1.0
Pros:
I didn't like it so I went elsewhere
Cons:
everything
Okay
5.0
Cons:
Very noisy - floors overhead very, verty squeaky - could not sleep. 2nd visit, on top floor, was awakened by loud shouting at 2AM. Staff had no interest in my complaints
Excellent
8.0
Pros:
easy
Excellent
8.0
Pros:
Location
Cons:
Pretty old
Excellent
8.5
Pros:
It was nice to have free hot breakfast everyday
Cons:
The bed were not the most comfortable
Excellent
10.0
Pros:
Our room was excellent.
Excellent
8.0
Pros:
The Staff was excellent and the Breakfast was awesome but did not include a beverage.
Cons:
It was old and the pool is not really secluded or accessible as it is in the main lobby.
Mediocre
2.0
Pros:
Nothing
Cons:
You could here everything in the room from the hallway, rooms next to you and the room above you. The ice machine was in the hallway so every time someone got ice you could here it!
Mediocre
3.0
Pros:
The sheets were high quality and clean
Cons:
the restaurant was horrible. My entrée was sitting in 1 cup of grease (I poured it off, into a bowl, and there was at least a full cup). Morning breakfast--similar level of quality. Pillows were old & flat. Bed old and broke down; it felt like a h
Excellent
10.0
Pros:
Quality for price
Excellent
8.2
Pros:
We came in after midnight from the airport and stayed overnight before heading to our final destination the next morning. The beds were comfortable and the staff was friendly and helpful. Hotel is close to the airport and the pool looked clean and pleasant (though we didn't use it).
Cons:
Service at the restaurant in the morning was extremely slow. We were hoping to eat quickly and get an early start on our drive but first ordering and then getting our food both took forever. The food was delicious once it arrived, though.
Excellent
8.0
Pros:
Clean & quiet
Cons:
A little run down
Good
6.5
Pros:
Checking in and out was smooth. Clean room. Comfortable bed.
Cons:
Hallways felt like they might fall through. A little uncomfortable.
Okay
5.0
Pros:
Easy to access
Cons:
Old
Okay
5.0
Pros:
Free airport shuttle, cheap, good breakfast included, friendly service, very large room (suite, in fact)
Cons:
Room was VERY dusty -- caused major trouble for allergy sufferers; pool-style tub, though cool-looking, was a bit dangerous to get out of
Excellent
8.0
Pros:
Most of the staff was friendly. Room was clean although a little on the old side. Needs an update. Small but comfortable. Reasonably priced. Almost no parking for the guests. I think they rent their "unused spaces" as long term parking for the airport. Had to park on the street, but no problem.
Cons:
Parking, tv remote did not work.
Okay
5.0
Pros:
Room was clean. Many pillows without having to ask for more. Luggage cart was available in lobby, didn't have to look for one
Cons:
Airport shuttle vans blocked entrance and didn't allow us to park under the veranda out of the rain while checking in. Waitresses loud and used filthy language within earshot of guests. Hotel still hasn't got my billing straight. (3 days after checkout)
Poor
1.0
Pros:
LOCATION
Cons:
HOTEL STAFF WERE NOT VERY FRIENDLY DURING THE DAY, THE POOL WAS CLOSED AND WE WERE TOLD IT WAS BECAUSE THE HEALTH DEPARTMENT SHUT IT DOWN. THE SHEETS WERE STAINED IN THE ROOM AND THE CHAIR AT THE DESK IN THE ROOM WAS TORN UP. NOT A GREAT EXPERIENCE.
Excellent
10.0
Pros:
The hotel was very accommodating. Upon are arrival in Salt Lake City we called the hotel for pick up and they were there within 7 minutes. Our reservation was made over the internet so checkin was harmless. We were given two keys to the room and also two vouchers for the included breakfast the next morning. The breakfast is eaten at a sit down restaurant attached to the hotel. Their food and service was excellent. Great place to stay while in SLC.
Excellent
10.0
Pros:
Price was great, shuttle from the airport was really convenient. I wish I would have gotten the young man's name who drove the shuttle and worked the front desk that evening (December 13th) because he was terrific at his job and was an asset to this hotel. He was a true hospitality professional. Beds were comfortable, and the room was clean.
Mediocre
2.0
Cons:
I had just had surgery and was on crutches. luckily there were some nice people staying there as well because the staff didn't seem to have time to assist me. even though it appeared they were doing absolutely nothing but watching me try to hobble out to the shuttle with my luggage.
Okay
5.4
Cons:
The paint was new, but that was about it. Everything was out of the mid 1990s, including an old bubble tube TV and, seemingly, mattress. Worst night of sleep I've had in ages.
Excellent
10.0
Pros:
convenient location and great price, free upgrade to suite on arrival for a six night stay.
Excellent
10.0
Pros:
close to airport, comfortable beds, good Chinese restaurant. Nice place to stay during my transit.
Excellent
8.0
Pros:
Comfortable beds, close to the airport and complimentary breakfast.
Cons:
One of our two rooms smelled as if the floor was moped with dirty soap water. Difficult to tolerate the odor. Also, not enough towels in the rooms which were very worn and rough.
Good
7.7
Pros:
Our King suite room was clean and comfortable. The shuttle service was prompt and only a 15 minute ride from the hotel to the airport. The hot breakfast included in the room price was very good.
Okay
4.8
Pros:
The personal was nice but The place need to clean more all the facilites
Cons:
The pool, you don't have nice lobby to relax, the hallways smell bad, was dust in all the furniture in the lobby
Excellent
8.2
Pros:
Solid hotel, good value, excellent staff
Good
7.1
Pros:
Very very close to airport, close to airport parking, close to downtown, helpful airport pick-up & drop, indoor pool/hot tub, complimentary breakfast. Clean, tidy and fresh rooms.
Cons:
Not enough vegetarian options in breakfast. We got a call in the middle of the night at around 1AM, asking that we change the room since we were allocated the room meant for someone else which was very unprofessional and we refused.
Good
6.2
Pros:
Close the airport and has all basic facilities, was very clean.
Cons:
A/C made too much noise, we couldn't get any sleep.
Mediocre
3.4
Pros:
Relatively clean, price shud hv been lower
Cons:
Ants
Good
7.7
Pros:
The room was good. Staff was friendly. I would probably stay here again if needed to.
Cons:
Our breakfast experience was horrible! The staff was extremely kind. But you go into the restaurant and find yourself a seat (no sign. just watched 2 others pass by me and sat down as I was WAITING) Then wait forever for them to greet you. They were way understaffed. Only 2 waitresses and there was like 3 at the front desk and no one came to help them. No Bussers to help. Like I said.... The waitresses were kind, but this was WAY UNORGANIZED!!!
Good
7.0
Pros:
Location
Cons:
Restaurant quality has gone downhill. After our dinner experience, we opted to skip the free breakfast and go out.
Okay
4.8
Pros:
The restaurant that is next to/inside the hotel.
Cons:
Additionally to the price of the room, there was an extra $100 that I did not know would be added to the bill as a "security" deposit. And if the room was SUSPECTED of malice or smoking, then you don't get it back. I was too paranoid to leave a cup out of place in light of that. I wouldn't stay again.
Mediocre
2.0
Cons:
Very old, right next to the runway, terrible scenery
Good
7.0
Pros:
I liked that they curtsy up graded us to a suite. I liked the breakfast they served. Pool was small but still nice. A little bit of an older hotel but great value for the money.
Cons:
The main thing I didn't like was that when people walked upstairs it creaked the floor a lot and was very noisy.
Okay
4.0
Pros:
The proximity to the airport, I had to be back to the airport in the morning and the hotel was only 5 minutes away.
Cons:
Waited 45 minutes for ride from airport, room smelled like water damage, close to train tracks-heard train after midnight, lights coming in through window, could hear upstairs guests, loud guests in hallway after midnight.
Mediocre
3.7
Pros:
Shuttle to airport.
Cons:
They have a pool in the lobby, therefore the inside of the lobby reeked of chlorine and it brought tears to my eyes, it was so strong. Was on the first floor, could hear the room above me walking around, dragging their suitcase, getting on the bed until 1am. Had to get up at 4 am for my flight. You do the math on how many hours I got of sleep. Everything was dated and felt dingy. Would not stay here again.
Okay
4.8
Cons:
The continental breakfast was not worth it.
Good
6.0
Pros:
Don.t know.
Cons:
Room semed small, cramped. Toliet area very small for large person. Old, small tv, poor picture. Pool looked dirty.
Good
6.2
Pros:
Close to the airport and had a shuttle. I will say the bed was very comfortable.
Cons:
The room we were given was out of the 80's. Furniture was old and worn, there were no available outlets in the room for charging phones. I walked by a room that was being cleaned and the room looked modern and very nice. It made me wonder why I got a room out of the 80's. I won't go back.
Mediocre
2.0
Pros:
Not much, at all.
Cons:
First, the $100.00 incidentals charge at checkin, no mention of it. 2nd, bad odor in room. 3rd, blood or fecal stain on sheets. 4th, rude front desk staff. 5th, no real tv.
Okay
4.8
Pros:
room was fine
Cons:
the breakfast included was not very good and the pool and hot tub is pretty much in the lobby
Mediocre
3.4
Pros:
The pillows.
Cons:
The staff is cold, impersonal and unsympathetic. There is a restaurant attached to the hotel but it is now little more than a place to sit while eating what they describe as "complimentary breakfast", two eggs (good) bread described as toast (bad) and french fries described as hash browns (bad). The waitress never said a single word to me. The hostess took my order (one of two breakfast options). The grounds were not clean. The room's bathroom was not very clean. The only microwave in the entire place had what I can only assume was a month's worth of previous guest spilled food in it. And this must be the only hotel on the planet that still collects a $100 deposit on the off chance that the guest doesn't own a cell phone and will need to use the room phone. I am not in the habit of loaning hotels money so I won't be returning.
Good
6.8
Cons:
There was no hot water in the morning so we could not bathe before flying home. Otherwise it was fine and the staff was nice
Good
7.4
Pros:
Bare bones, inexpensive, but comfortable.
Cons:
Dated, but reasonably well maitained.
Okay
4.0
Pros:
The free hot breakfast was well above average.
Cons:
The whole hotel feels worn out and old. The pool and hot tub are in an awkward area right in front of the check-in desk and look dirty, old, and dingy. The room was noisy and the TV was at least 2 decades old.
Okay
5.4
Pros:
Room was clean.
Cons:
Staff was not very friendly or helpful at all, and in fact bordered on rude. Although the hotel was very clean, it still felt a little dirty because the building is old and dingy. It is literally attached to a Chinese restaurant, for what that's worth. The price is reasonable, but I would pick another airport hotel if the price was close.
Okay
5.1
Pros:
Room was clean and mostly comfortable.
Cons:
Every time we tried to use our free breakfast voucher they said that breakfast was over even when it was before the cutoff time for breakfast.
Okay
5.7
Pros:
proximity to airport
Cons:
ripped fabric on chair, broken plug, and ants
Mediocre
2.0
Cons:
First room I checked into had what can only be described as a "money shot" on the right side of the bed frame that had a dried and crusted trail going all the way down to the bed. When I went to the front desk to complain, I was informed that the hotel does not actually have a cleaning staff but, apparently, outsources this activity to only certain parts of the day. Thus, the poor girl who worked the front counter was forced to come up to the room with a sponge and attempt to clean it herself - only it WOULD NOT COME OFF. Apparently, this particular stain had been there so long that by using a sponge to clean it, the fake leather on the frame simply started to flake off and the stain remained. While I feel sorry for the staff, this hotel is a dump. It is VERY run down and very isolated, despite supposedly being close to the airport. It also didn't help that I was charged a near 40% premium for happening to stay here during the Outdoor Retailer Show. Salt Lake City is a pretty barren place, in terms of activities and amenities, but if you can stay in a hotel in the downtown area (will save a few bucks in the long run as well).
Mediocre
3.4
Pros:
The location is the only good thing.
Cons:
Everything felt awkward. The staff was cold, the restaurant was uncomfortable, eating breakfast is a closed Chinese restaurant and a pool in the lobby.
Mediocre
2.8
Pros:
The room was clean
Cons:
The staff was rude and not welcoming it was not a good experience.
Mediocre
3.7
Pros:
24 hr FREE airport shuttle is fantastic - friendly driver Comfortable bed
Cons:
RUDE staff, very dated hotel, old crappy TVs, smells old, NASTY breakfast made of recycled leftovers at the dirty in-house Chinese restaurant, the housekeeper barging in the room at 9am after checking in at 3am (delayed flight).