Confused and confusing
My room was very comfortable, upscale even. The fireplace was nice, the shower was phenomenal.
After I had been in my room for a few hours, there was a knock on my door. It was someone else who had been checked into my room. He went on his way and about fifteen minutes later, I got a call from the front desk who were clearly confused about who I was and why I was in the room they had checked me in to. After that had been resolved, I called down to front desk to reserve a spot on the airport shuttle. After a slightly awkward conversation, she took down my name and room number and told me I was good to go. When I went down the next morning for my shuttle reservation, I was told the shuttle had left without me because I wasn't on the list.
floor directly above the kitchen all I could smell every night was dinner being cooked downstairs
Welcome to the Holiday Inn Hotel and Suites Salt Lake City Airport West! Minutes from Salt Lake International Airport, 7.6 miles from downtown Salt Lake City, and four world-famous ski resorts within 45 minutes, the Holiday Inn Salt Lake City Airport West is ideally located. A free 24-hour airport shuttle is available. Well-appointed guest rooms in rich, warm tones with spacious and well-lit work areas will delight you. Stay connected with free high-speed internet access in-room and throughout the hotel. Tie up loose ends in our center and enjoy the HD flat screen TVs when work is done. Triple sheeted beds and a pillow menu provide a superior night’s sleep. Dine on classic American cuisine in Wingtips Bar and Bistro, our full-service restaurant or enjoy the ease of room service. Catch a game on large plasma TVs in our lounge. Maintain your exercise regimen in our fitness center, indoor pool, and whirlpool. Plan a successful event with our professional meeting and catering staff. We offer 1750 square feet of flexible meeting space. Visit these popular attractions while in Salt Lake City, Utah Olympic Oval, Gateway & City Creek Center, Salt Palace Convention Center, Temple Square and the Great Salt Lake. Visit our corporate neighbors: Amazon, GE Healthcare, L3 Communications, Northrop Grumman and Post Consumer Brands. Experience all that the Holiday Inn Hotel and Suites Airport West has to offer!
Based on 694 reviews
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