Trips
Royalton Riviera Cancun

Royalton Riviera Cancun

8.7
Excellent

Based on 2,781 reviews
 
Carr Federal 307 Tulum-Cancun Km 332.15, 77580 Puerto Morelos, Quintana Roo, Mexico
  +52 998 283 3900
Royalton Riviera Cancun - Puerto Morelos, Quintana Roo, Mexico
Check-in
Check-out
Compare vs. KAYAK |
Cancelon C$ 271
AMOMA.com C$ 285
TripAdvisor C$ 328
Cancelon
per night
AMOMA.com
per night
TripAdvisor
per night

Rooms

Check-in
Check-out

Luxury Rooms

C$ 271+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 271 per night
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C$ 332 per night
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C$ 336 per night
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C$ 337 per night
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Unknown
C$ 353 per night
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Unknown
C$ 362 per night
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Unknown
C$ 434 per night
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C$ 438 per night
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Unknown
C$ 442 per night
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C$ 460 per night
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Unknown
C$ 475 per night
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Unknown
C$ 475 per night
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C$ 494 per night
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C$ 515 per night
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Unknown
C$ 579 per night
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Unknown
C$ 606 per night
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C$ 613 per night
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Unknown
C$ 632 per night
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Unknown
C$ 679 per night
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Unknown
C$ 870 per night
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Unknown
C$ 957 per night
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Unknown
C$ 968 per night

Deluxe Rooms

C$ 360+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 360 per night

Standard Rooms

C$ 386+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 386 per night

Reviews

Traveller rating

47
5
5
0
0

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Jul 2017
    10.0

    Great Resort, Service & Food

    +Food is great, specially in the Steak Restaurant +Buffet is also great with too many options and all of them of great quality +Staff service is outstanding, specially waitresses in the beach +Room is big, very clean and modern +Pools are also great, specially kids pool.

    -Beach was not the best since there is a lot of seaweed, however it seems to be a general problem y all riviera maya and royalton staff is constantly cleaning it.

  • Excellent
    Feb 2017
    9.7

    Loved the spa, the room, the food. It was my husband's birthday, and they did so many things to make him feel extra special. He said it was one of his most memorable birthdays. They really went above and beyond. We lov d our spa services from Erika and Joselyn.

    I didn't like the Timeshare presentation. It ran too long. Truthfully, it ruined my morning. ..we were hoping for bluer ocean.

  • Good
    Nov 2016
    8.0

    Waiters waiting for tips and getting mad if they did not get one. High pressure selling of the diamond club.

  • Excellent
    Nov 2016
    10.0

    20 Year Anniv/Honeymoon

    We decided to stay at the adults only section of the hotel which was amazing! Our room was ocean front with a balcony and a hot tub on it! The view was amazing! Our room was huge and clean. We had the same staff in and out of our room while we were there for 6 days/5 nights so we were able to get to know them. Alonzo and Margarita were great at keeping the rooms clean and having the beds turned back for us. We had upgraded to the diamond club before we got there and I would definitely do that again! Our butlers Dominquez and Reuben were Amazing!! To help celebrate our 20th anniversary they decorated our room with rose petals and confetti and had the hot tub ready to go for us. When we came back to our room that night there was a bottle of wine and chocolate covered strawberries waiting for us. They went above and beyond! They always were checking to see if there was anything else we needed. The food was pretty good and even though we had reservations I don't think we would have waited too long at any of the restaurants. The beach was beautiful! It did have a lot of seaweed but they did try hard to keep it clean but there's only so much they can do. The resort had shows every night and we watched most of them and really enjoyed the variety. The Diva's International were good and the Set the night on fire show was amazing! I would recommend this resort and do plan on going back!

  • Good
    Dec 2015
    7.7

    Great Vacation marred by Bed Bugs

    Beautiful Resort Nice rooms, amenities Great food and drinks On the beach Away from the commotion of Cancun Great Tennis coach. Strangely, the hotel did not publicize the availability of personal tennis lessons. Nice Gym. Unfortunately, the gym/hotel did not sell any protein drinks or powders.

    At the end of the trip I learned my mosquito bites were bed bug bites, which means I will have to toss my luggage. Butler service was pointless. I could never reach them and they were of no help on check out. The central pool area was being renovated morning till evening for 3 days of the trip. Thankfully I stayed in the Diamond Club and had access to other smaller pools. The tipping situation feels awkward. I'm not sure how to better handle it though. In early the December the beach is so-so since there still was a fair amount of sea grass. The beaches down south were a lot "cleaner" and the water was clearer.

  • Excellent
    Nov 2015
    8.5

    Close to perfect

    Amazing food Close to the beach Ocean view Gorgeous and large rooms Friendly workers who worked very hard

    Construction at main pool was loud and annoying Cracks on foundation, I think the resort is sinking?? Mosquitos as it was built in the mangroves

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About

Overview

Located in Puerto Morelos, this beachfront resort is in the city center and within 16 mi (25 km) of Ventura Park Cancun, Cancun Country Club, and Puerto Morelos Town Square.

Expedia

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.7 Excellent

Based on 2,781 reviews

9.2

Vibe

8.6

Pool

7.0

Breakfast

5.4

Beach

Things to Know

  • Friendly service
  • Nice building
  • Great menu
  • Recreation staff is nice

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Increased Accessibility
ATM on-site
Babysitting or child care
Business centre
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Game room
Spa
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Air-Conditioned
24 Hour Front Desk
Night club
Sauna
Airport Shuttle (Surcharge)
Free parking
Playground
Pool table
Private beach
Designated smoking area
Storage available
Non-smoking rooms available
Terrace/Patio
Elevator
Kid-friendly
Child pool
Coffee shop
Pets not allowed
Steam room
Indoor tennis
Free valet parking
Wedding services
Grill

Photos

Royalton Riviera Cancun - Puerto Morelos - Bedroom All Photos (35)
Royalton Riviera Cancun - Puerto Morelos - Bar Bar (2)
Royalton Riviera Cancun - Puerto Morelos - Bedroom Bedroom (5)
Royalton Riviera Cancun - Puerto Morelos Hotel amenity (5)
Royalton Riviera Cancun - Puerto Morelos - Meeting room Conference (1)
Royalton Riviera Cancun - Puerto Morelos - Pool Pool (2)
Royalton Riviera Cancun - Puerto Morelos - Restaurant Restaurant (5)
Royalton Riviera Cancun - Puerto Morelos - Spa Spa (6)

Location

Most Popular Landmarks

  • Arrecife de Puerto Morelos National Park 4.8 km
  • Crococun Zoo 8.6 km
  • Puerto Morelos Lighthouse 11.4 km
  • Puerto Morelos Town Square 11.5 km
  • Dr. Alfredo Barrera Marin Botanical Garden 12.9 km
  • Bonanza Ranch 20.2 km

Nearby hotels

8.4 Excellent (86 reviews)
 0.04 km
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