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|"very quiet peaceful tranquil & serene."||(in 1 review)|
|"The staff was super super super friendly."||(in 10 reviews)|
|"Great property, great food, great staff."||(in 14 reviews)|
|"No beach!"||(in 2 reviews)|
|"Not a mega resort."||(in 2 reviews)|
It was a clean and comfortable resort. Very relaxing. The pool and spa were fantastic. The excursion guy was able to upgrade us to vip for Cirque du Soleil (it’s at another resort). The staff was overall friendly, even though service was pretty slow at the pool.
For a wellness resort, their gym was not impressive. The food was mediocre, the chicken usually too dry and the steak super thin. Multiple times I told them I don eat bread, rice or potatoes, and they still put it on my plate. Not all restaurants were open daily. There wasn’t any excitement on the resort like live music and dancing at night. The beach had a nasty smell of seaweed which lingered in the room. When I was checking out the concierge was trying to charge me for the room even though I already paid. I had to argue with him and eventually show him my bank statement.
Beautiful, quiet atmosphere
This is a beautiful, quiet resort that felt very luxurious and peaceful. It was only a short (20 minute) ride from the airport. The service staff were incredible, always helpful, smiling and seemed to be having a good time themselves. Tips weren't expected at all, but bring some, they deserve it! The complimentary "sunset" cruise was fun and a good way to get away for a while and see the area. The food choices were varied for just having a few restaurants, and each had a unique vibe, great food and a view. There was never a wait for any restaurants, but we ate earlier than most. The room was enormous and unique. Honestly, everything looks like the photos, which is pretty rare. :)
After an amazing shuttle ride, we were dropped off in the check-in office, we sat there without a greeting or any acknowledgement for a long time. (Some guests ahead of us were having trouble checking in) Problems happen, that's totally understandable, but a simple "Sorry for the wait, go hang outside with a drink and we'll get you when we figure this out" would have saved some frustration. A couple days in, we got a phone call saying we had a "Welcome Package" to pick up... cool! No, no... it was a sales pitch telling us how we basically stayed at the wrong resort for our age group, how we could have received a discount on massages (had she not been off work the day before), and that we should really go tour other resorts (and listen to more sales information). It just felt very slimy for such a high end resort, so... If you get that call, decline, but beware they may find you on the beach or around the resort.
Zoetry Paraiso de la Bonita is a secluded luxury hotel that is perfectly situated along Cancun’s Riviera Maya, just 25 minutes from the Cancun International Airport. The hotel has the prestigious distinction of being recognized as a AAA Five Diamond for 15 consecutive years. It’s no wonder with the magnificent ocean views. Beautiful suites, gourmet dining, extravagant amenities, and personalized service are what set this hotel apart from the others.
With 500 yards of beautiful beach, Zoetry Paraiso de la Bonita features 100 beachfront suites. Each of these oceanfront suites is distinctively decorated with hand-picked treasures from around the world and also feature private oceanfront view terraces, Bvlgari bath amenities, fine luxury linens, sparkling wine and fresh fruit daily, 24-hour private, in-room dining, maid service three times each day, and a welcome bottle of Tequila. Guests are truly the focus at this luxury boutique resort.
Some of the finest gourmet dining is featured at Zoëtry Paraiso de la Bonita through their three restaurants and one sushi/ceviche bar. Reservations are never required as they want guests to experience dining on their own time. Guests can also enjoy 24-hour dining at Restaurant Kaax for late night bites. The Sip, Savor & See Dining Experience provides 60 more dining and entertainment venues at nearby sister resorts, including complimentary cocktails and specialty beverages. More information is available at the concierge desk for this experience.
Guests can indulge in a sunset catamaran cruise, shopping excursions by boat, a relaxing 20 minute Thalasso Experience, and complimentary green fees at Grand Coral Riviera Maya. With a resort this amazing, guest will want to extend their stay before they leave.
based on 41 reviews
Policies vary by room type and provider.
Zoetry Paraiso de la Bonita is located at Cancun - Chetumal Hwy KM 328, 7.8 km from the centre of Puerto Morelos. Arrecife de Puerto Morelos National Park is the closest landmark to Zoetry Paraiso de la Bonita.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Zoetry Paraiso de la Bonita.
Yes, Zoetry Paraiso de la Bonita offers free Wi-Fi.
Yes, Zoetry Paraiso de la Bonita offers free parking.
Yes, Zoetry Paraiso de la Bonita offers free airport shuttle service.
Zoetry Paraiso de la Bonita is 14.1 km from Cancún. Zoetry Paraiso de la Bonita is 44.9 km from Cozumel.
No, pets are not allowed at Zoetry Paraiso de la Bonita.
Yes, Zoetry Paraiso de la Bonita has a pool on-site.