The location was perfect
3 stars
Casa Dona Susana
Manuel M Dieguez No 171, 48380 Puerto Vallarta, Jalisco, Mexico
Puerto Vallarta, Mexico
See location+52 322 226 7101Photos of Casa Dona Susana
Overview
A charming adults-only property, Casa Doña Susana is located in downtown Puerto Vallarta, Mexico. The cozy boutique property has a Colonial flare with elegant arches and tiled floors. Many guests choose to stay here for their romantic getaways or even for a honeymoon. The hotel offers plenty of amenities including butler service. Plus, guests at Casa Doña Susana are also free to enjoy the amenities at the Playa Los Arcos Beach Resort & Spa which is less than a block away.
The guest rooms at Casa Doña Susana are decorated in a cozy style that has Mexican colonial touches. The king beds have pillowtop mattresses and the tiled floors add to the charm. Each room contains fine artwork and furnishings made of natural wood. Each room has its own unique style for a more personalized stay. Guest accommodations have minibars, air conditioning, cable TVs, and WiFi service. The bathrooms have marble accents and hairdryers.
Puerto Vallarta has a lot of natural beauty and tourist attractions to entertain guests. The pristine sandy beaches and the gentle ocean waves call to many visitors from all around the world. The Malecon Sunset Walk and the Vallarta Art Walk are inspiring, plus there is the magnificent church to explore. Our Lady of Guadalupe Church is dedicated to the patron saint of Mexico. The Main Plaza sports an open-air amphitheater where live bands can be found and locals will be out dancing the night away. Plus, the Los Muertos Pier is a great spot to find dining options and water taxis.
Latest deals for Casa Dona Susana
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Casa Dona Susana
- Adults only
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
Services and conveniences
- ATM on-site
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
Accessibility and suitability
- No smoking
- Adults only
- Elevator
Bathroom
- Hairdryer
- Shower
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
Things to do
- Beauty salon
- Gift shop
- Beach access
Outdoor
- Terrace/Patio
- Garden
General
- Solarium
- Telephone
Health and safety
- Daily housekeeping
- Safe
Pool
- Rooftop pool
- Outdoor pool
Parking and transportation
- Parking
Media and entertainment
- Cable or satellite TV
Family friendly
- Babysitting or child care
Reviews of Casa Dona Susana
8.3
Very good
447 verified ratings
Wonderful
204
Very good
98
Good
81
Okay
24
Fair
16
Mediocre
7
Poor
17
Summary of reviews
Guests say
Guests appreciated the great location and friendly service of the hotel. Many enjoyed the authentic Mexican atmosphere and comfortable beds. However, there were complaints about room sizes being small and some issues with cleanliness and noise levels. Overall, it is seen as a good value for the price, especially for those looking for a more local experience rather than a resort feel.AI-generated from customer reviews
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Score by provider
8.3 out of 10
274 reviews
6.8 out of 10
2 reviews
9.5 out of 10
2 reviews
8.7 out of 10
7 reviews
All reviews
Location was great as was the staff. Bed was comfortable. Access to the sister location was nice. The WiFi was not secured
Pros (+) Check-in was easy, bell hop led us to our room which was not ready so we had to go back to the front desk to get another room assignment. Second room was much smaller, faced the inner courtyard area. It also did not have a balcony like the first room did. It had one window which faced the inner courtyard area and another window with obscured glass to let in natural sunlight. Couldn't leave the cou...
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Pros (+) Mexican atmosphere, authentic Mexican furniture, very comfortable bed...!
Pros (+) I loved this hotel. It was one street up from the beach which made it less busy so the staff was always available to help me. I enjoyed that it more of a Mexican feel rather than a resort feel although if you want that resort feel you just walk across the street. The lobby area was cool and airy with vines growing everywhere. This seemed like a hotel adults who want to relax would enjoy. The pool ...
Cons (-) The walls were very thin. I could hear everything in the lobby. And maybe they could hear me as well.
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Pros (+) The hotel is basic but the location is great. The rooms are simple but they do have a mini refrigerator and a safe. The AC is amazing! The entire staff was very friendly.
Cons (-) If you are a luxury or picky traveler you won't like this place. It is modest and simple. WIFI was free with only some bandwidth issues
Pros (+) This quaint hotel's location is right in the middle of so much of Vallarta - Old Vallarta, Playa Los Muertos, Malecon, great restaurants, Guadalupe church, and on and on. The staff is incredibly friendly and helpful. We had bit of a leaking A/C and they attended to it right away. We didn't use the facilities but had the option of using everything in the Hotel as well as across the street at the Lo...
Cons (-) The biggest problem was some noise. There was some construction going on nearby but also street sounds that cropped up from time to time in the night and morning. I'm a heavy sleeper and was fine but my wife who's a light sleeper woke up several times. The A/C worked well but leaked a pool of water in the room. We suspect it was due to heavy rains at the time. None of this caused us to regret our ...
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Location
Manuel M Dieguez No 171, 48380 Puerto Vallarta, Jalisco
What's nearby
- Playa de los Muertos179 m
- Puerco Azul305 m
- Museo del Cuale0.7 km
- Arte Del Las Americas0.7 km
- La Presidencia0.8 km
- Malecon1.2 km
- Playa Norte3.2 km
- Puerto Vallarta Cruise Port5.8 km
- Playa Garza Blanca6.2 km
- La Paloma Plaza de Toros6.5 km
- Playa las Gemelas7 km
- El Faro Lighthouse7.2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Casa Dona Susana
Low season | May |
|---|---|
High season | December |
Average price (weeknight) | C$ 129 |
Average price (weekend night) | C$ 145 |
When to book a room at Casa Dona Susana
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Puerto VallartaGood to know
Value for money | 8.2 |
|---|---|
Distance to downtown | 4.5 km |
Nearest Airport | Puerto Vallarta Ordaz |
Distance to airport | 8.9 km |
Everything you need to know for your stay in Puerto Vallarta
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