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Distance to city centre
Distance to airport
|"staff are amazing and accommodating!"||(in 30 reviews)|
|"The food was excellent!"||(in 16 reviews)|
|"The service from the staff was outstanding"||(in 5 reviews)|
|"The biggest disadvantage was the quality of FOOD."||(in 9 reviews)|
|"service was disaster - everything takes forever"||(in 3 reviews)|
Time of year
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That is in cap cana
Everything else! Terrible service, terrible food. Our room that was a junior suite with pool was so old and out of date. The door didn’t close, the bed broke, the sofa was so dirty. No light on the shower. It was a horrible experience and I will send this in all the media network possible because is not a 5 star hotel.
Customer service was amazing, staff is very friendly and polite.
No enough activities during the night.
Temperature of the pools!! Too cold for December.
The room, the bed, the food, the weather, the beach. It's a place for relaxation. It's peacfull. Don't look for "vegas fun" here.
Cocktails cood be better, also the music and the parties are outdated. And they shouldn't alow fake woodcrafters from outside trying to sell wooden statuets 5x the price you pay at the local souvenir shop.
The facilities in general were amazing - good pools, gym, spacious and clean rooms. Beach was pretty good. We did the bike tour, which is 1-hour long and I highly recommend it. The staff was nice and kind (special thanks to Brillis, Edward, Fido, Sexy Monkey, Sexy Belly, Chocolate, Moises and the Fusion team: Johandri, Vicente, Leonely, Alejandra, Antonia, Carlo, Annery, Johan).
The food and drinks were ok, which is expected for an all-inclusive hotel. The buffet option for lunch and breakfast was pretty good, but the restaurants for dinner were ok. Also, even though we were able to get good chairs on the beach, the fact that people would "reserve" the good chairs early in the morning when they weren't even there was annoying.
The 174-room Sanctuary Cap Cana is an all-inclusive luxury resort that resembles a Spanish castle on a stunning cliffside location. This is the Dominican Republic's most exclusive adults-only all-inclusive resort and recently underwent a $35 million modernization.
Located on a private retreat inside Punta Cana, Cap Cana offer 30,000 acres of breathtaking beaches and is considered one of the most desirable vacation destination in the world. It’s the ideal getaway for any type of traveler with a variety of activities indoors, outdoors, and on the water. This destination is also home to Punta Espada Golf Club, which is one of the best golf courses in the Caribbean, and home to one of the most spectacular marinas in the world.
The rooms are divided into three sections, the main Colonial section, the Fortress, and the Caribbean Villas. Decor varies depending on the section, but most rooms have rustic-chic elements. Each section offers its own paradise. Suites with swim-out access to a pool are available in the Castle section, and the Terrace Tower Suites have outdoor hot tubs. Honeymoon Suites feature private plunge pools and Castle Island Suites sit on their own private islands accessible by bridge. The Monarch Villa offers a large porch area facing the beach. All rooms have impressive bathrooms with both showers and tubs, 24-hour room service, walk-in closets with silky bathrobes, and slippers, minibars that are refreshed daily, and Wi-Fi (for a fee).
Sanctuary Cap Cana guests can revel in unexpected luxuries with an array of authentic dining venues and world-class spas. The multiple all-inclusive restaurant options include unique settings and delicious cuisine. Stunning oceanfront settings, a vibrant culture, live entertainment, and ultimate relaxation can be found for adult travelers at Sanctuary Cap Cana.
based on 1,571 reviews
Things to Know
- Friendly atmosphere
- Friendly service
- Stylish hotel
- Nice building
Policies vary by room type and provider.
FAQs when booking at Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only
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Most Popular Landmarks
- Indigenous Eyes Ecological Park 4.8 km
- Luna del Caribe Dinner Theater 15.3 km
- Catalonia Caribe Golf Club 19.3 km
- Bavaro Lagoon 19.5 km
- The Lakes Barcelo Bavaro Golf Course 21 km
- Playa Bavaro Beach 21.4 km
|Punta Cana||11.2 km|
|La Romana||54 km|