Hotel Mashuk

Location is good because there are water springs around and its very close to the center.

1. Upon checking in , I forgot my documents(migration card) at my wife’s house , we arrived at the hotel around 11 pm , so we said how about we check in and get u migration card tomorrow , the lady at the reception said - we have tough rules , and you can go check in in (!!!) in any other hotel near by !!! Anyhow we sent someone to get us the migration card , at night and she still didnt check us in knowing we were getting it that night , and she took our bags (two huge ones) and locked it in a room and we had no where to go where to go till the person was coming (which took about 2 hours ) and all the cafes were closed and we were literally killing time out in the cold (-6 C) . After checking in , we went to the room to find that the room was very cold , the shower water was warm not hot , the shower cabin had broken door so during the warm shower in cold bathroom we actually froze. The beds had synthetic sheets that had so many electrons that my wife got mild electric shocks. The bed covers were very light and there is no phone in the hotel to contact the (rude) reception. In the morning we asked for extra covers and new room , they have us new room with cotton sheets that have been in the room with no clients for a long time. I asked for an extra cover , and i asked to change the sheets - where the cleaning lady exclaimed- why ?!!! They are brand new and clean. So we got very uncomfortable so we just went along. They got us ONE extra cover so me and my wife got cold by the end of our trip because the room was literally freezing. The heating system was almost not there. The room was not barely cleaned once - where they left dirty feet towels and did not change them till we checked out ( 5 nights ) . Once when we came back they closed the lights in the hallways so we had to torch our way to our room. My advice - don’t ruin your holiday and never visit that place .

Very nice location

Staff don't speak English, staff polite but not truly yours (this is the impression I had perhaps it has to do with the local mentality - I'm Greek), basic facilities, clean but you think it is not because of some tired corners at wall and linens