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Mercure Queenstown Resort
4 stars

Mercure Queenstown Resort

Sainsbury Road Fernhill Private Bag 50071, Queenstown 9300, New Zealand
Queenstown, New Zealand
See location+64 3442 6600
From
C$ 138
Cheapest

rate per night

8.1
Very good
based on 1871 reviews
1,871 reviews
Room type
Provider
Nightly total
Superior Room
C$ 138
Standard Room
C$ 141
Double room
C$ 143

Photos of Mercure Queenstown Resort

Overview

Rating

Located a short drive from Queenstown Gardens, Mercure Queenstown Resort provides modern accommodation in Queenstown. It offers 3-star accommodation and views of the lake.

This themed hotel provides an in-house gym, a Jacuzzi and an outdoor heated pool. Guests can try out the recreational facilities available, such as a sauna, a BBQ/picnic area and a bowling alley. It also features outdoor tennis courts, 24-hour room service and a shop where travel necessities can be purchased.

Mercure Queenstown Resort has 148 rooms, all of which are equipped with a range of facilities to ensure a comfortable stay. Hot drinks can be brewed with complimentary tea and coffee supplies.

On-site dining options include Vista, which provides a convenient spot to enjoy a meal. In the evening, guests are welcome to wind down in the cozy lounge bar.

Surrounded by the natural beauty of Te Wahipounamu, the hotel offers a selection of outdoor activities, such as horse riding, scuba diving and canoeing. Queenstown Hill is also a quick drive from the property.

Rating
8.1
Very good
Based on 1,871 verified guest reviews

Latest deals for Mercure Queenstown Resort

Tue 29/4
Wed 30/4
Double room
2 double beds
2 double beds
2 double beds
Superior Room
1 king bed
2 queen beds
2 queen beds
Standard Room
2 double beds
2 double beds
2 double beds
Queen room
2 queen beds
2 queen beds
2 queen beds
King room
1 king bed
1 king bed
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Mercure Queenstown Resort

  • Snorkeling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre

Dining

  • Wine glasses
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Things to do

  • Eco tourism
  • Beach access
  • Bicycle rental
  • Casino
  • Canoeing
  • Cycling
  • Scuba diving
  • Diving
  • Snorkeling
  • Skiing
  • Horse riding
  • Mini-golf
  • Bowling
  • Hiking

Services and conveniences

  • Business centre
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

General

  • Window
  • Family rooms
  • Garden view
  • Inner courtyard view
  • Lake view
  • Mountain view
  • Pool view
  • Ski storage
  • Storage available
  • River view
  • Soundproof rooms
  • Telephone
  • Carpeted

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Lowered sink
  • Designated smoking area
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Toilet with grab rails

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Shared lounge/TV area
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet

Bedroom

  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Private parking
  • Airport shuttle

Outdoor

  • Garden
  • Terrace/Patio

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Reviews of Mercure Queenstown Resort

8.1
Very good
1871 verified ratings
Wonderful
770
Very good
388
Good
315
Okay
167
Fair
122
Mediocre
49
Poor
60

Summary of reviews

Guests say
Overall, guests appreciated the stunning location of the hotel, with beautiful views of the mountains and proximity to Queenstown. Many found the staff friendly and enjoyed the clean accommodations. However, there were notable complaints about the service, particularly regarding unfulfilled requests and responsiveness of the front desk. Cleanliness was a highlight for several guests, but some felt that improvements could be made, especially in terms of food options and amenities.
AI-generated from customer reviews
Location9 out of 10
Cleanliness8.5 out of 10
Service3 out of 10
Sort by:Most recent

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Location

Sainsbury Road Fernhill Private Bag 50071, Queenstown 9300

What's nearby

  • Lasseters Wharf Casino1.6 km
  • Queenstown Gardens1.7 km
  • Queenstown Mini Golf Ltd1.7 km
  • CaddyShack City Mini Golf1.8 km
  • Kiwi and Birdlife Park1.8 km
  • Queenstown Mall1.8 km
  • Underwater World Aquarium1.8 km
  • Queenstown Ice Arena1.8 km
  • Queenstown Beach1.9 km
  • Skycity Queenstown Casino1.9 km
  • Ivan Clarke Gallery1.9 km
  • Queenstown CBD2.1 km

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Mercure Queenstown Resort

Low season

May

High season

September

Average price (weeknight)

C$ 251

Average price (weekend night)

C$ 252
Cheapest month to stay with an average 29% drop in price.
Most expensive month to stay with an average 18% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Mercure Queenstown Resort

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Mercure Queenstown Resort

  • If you’re after a cheap room at Mercure Queenstown Resort, then you should consider staying during the low season. The cheapest deals can generally be found in May and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Mercure Queenstown Resort, plan to stay on a Wednesday or Tuesday. The most expensive day is usually Sunday.
  • The cheapest price a room at Mercure Queenstown Resort was booked for on KAYAK in the last 2 weeks was C$ 151, while the most expensive was C$ 151.
  • How long should you stay at Mercure Queenstown Resort? KAYAK users usually book their rooms here for 1 day.
See more tips

FAQs when booking at Mercure Queenstown Resort

  • Where is Mercure Queenstown Resort located?

    Mercure Queenstown Resort is located at Sainsbury Road Fernhill Private Bag 50071 in Fernhill, 2 km from the centre of Queenstown. Lasseters Wharf Casino is the closest landmark to Mercure Queenstown Resort.

  • When is check-in time and check-out time at Mercure Queenstown Resort?

    Check-in time is 2:00 PM and check-out time is 11:00 AM at Mercure Queenstown Resort.

  • Does Mercure Queenstown Resort offer free Wi-Fi?

    Yes, Mercure Queenstown Resort offers free Wi-Fi.

  • How far is Mercure Queenstown Resort from the airport?

    Mercure Queenstown Resort is 7.9 km from Queenstown Intl. Mercure Queenstown Resort is 155 km from Invercargill.

  • Does Mercure Queenstown Resort have a pool?

    Yes, Mercure Queenstown Resort has a pool on-site.

  • How does KAYAK find such great Mercure Queenstown Resort hotel deals?

    KAYAK scours the web for all room deals available at Mercure Queenstown Resort in Queenstown and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Mercure Queenstown Resort and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Mercure Queenstown Resort.

See more FAQs

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4-star hotel
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Good to know

Value for money

7.7

Distance to downtown

2.0 km

Nearest Airport

Queenstown Intl

Distance to airport

8.3 km