Excelsior Palace Hotel
Via San Michele Di Pagana 8, 16035 Rapallo, Genoa, Italy
+39 018 523 0666
Cheapest
rate per night
9.2
Excellent
based on 1,519 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Stayforlong | C$ 118 |
| Zenhotels.com | C$ 217 |
| C$ 237 |
Good to know
Value for money |
8.8 |
|---|---|
Distance to city centre |
0.8 km |
Location rating |
9.4 |
Nearest Airport |
Genoa Cristoforo Colombo |
Distance to airport |
31.2 km |
Rooms
Double Rooms
C$ 264+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 264
Unknown
C$ 331
Unknown
C$ 342
Unknown
C$ 547
Unknown
C$ 553
Standard Rooms
C$ 118+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 118
Unknown
C$ 298
Unknown
C$ 638
Superior Rooms
C$ 139+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 139
Unknown
C$ 251
Unknown
C$ 262
Unknown
C$ 270
Unknown
C$ 271
Unknown
C$ 604
Unknown
C$ 703
Classic Rooms
C$ 217+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 217
Unknown
C$ 258
Unknown
C$ 300
Unknown
C$ 327
Unknown
C$ 331
Unknown
C$ 338
Unknown
C$ 391
Unknown
C$ 402
Unknown
C$ 420
Unknown
C$ 489
Unknown
C$ 493
Unknown
C$ 537
Reviews
Pros
| "Great views and fabulous breakfast!" | (in 62 reviews) |
|---|---|
| "Beautiful hotel with very friendly staff!" | (in 79 reviews) |
| "Great staff and great property." | (in 79 reviews) |
Cons
| "Old style grandiosity with high standards" | (in 5 reviews) |
|---|---|
| "Not a hotel problem." | (in 45 reviews) |
| "Not a hotel problem." | (in 45 reviews) |
Traveller rating
357
53
10
2
0
Time of year
Traveller type
Show reviews that mention
+
-
ExcellentOct. 201410.0
Everything was Perfect!!!!
-
GoodNov. 20108.0
We felt very welcome and enjoyed every moment. The view and the friendly staff were just wonderful.
-
GoodNov. 20108.0
A really beautiful hotel with charm and courtesy. The staff were very well mannered and attentive. The views from the dinning were stunning and the food excellent.
-
GoodNov. 20107.0
Location and lovely view from hotel room window. We were there a very short time so did not get to use all the hotel facilities.
We were very disappointed with the meal we had in the Lord Byron restaurant - not value for money. The courses were very expensive but the food we had was very mediocre. Breakfast was good however.
-
GoodOct. 20106.3
Staffs are nice, the food is good. View from our room is fantastic.
The mattress is too soft
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About
Overview
Excelsior Palace Hotel is a 5-star luxury property that faces the bay of Rapallo and Portofino. The property has 119 rooms, all of which have individual furnishings. The family-friendly property allows one child to stay for free when they use bedding already in the room. The property is also pet-friendly but will require an added fee per pet per day. Languages spoken of the property include English, German, Russian, French, and Italian.
The flat-screen TVs in the room have satellite channels. The rooms also have free WiFi, minibars, air conditioning, a phone, private bathroom, free toiletries, turndown services, and a pillow menu. Bathrooms are available as well. Guests will find a wide range of room sizes and options available at the hotel.
The property has on-site parking but there are limited spaces. Some of the amenities of the property include free wireless Internet in many of the public areas, two swimming pools, fitness facilities, a 24hr front desk, a business center, and dry cleaning/laundry service.
Guests will find that the property is located right on a private beach. The property also happens to be close to Marina de Rappalo, Pomaro, as well as Parco di Portofino. The guests at the property can find a number of places in the area where they can dine, as well. A few of the options to consider include Eden, Sole Bar & Restaurant, Bagni Ariston, and Ristorante Da Marco.
Features
9.2 Excellent
based on 1,519 reviews
9.4
Cleanliness
9.4
Comfort
9.3
Staff
8.8
Value for money
Check in |
2:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Business centre
Entire unit located on ground floor
Car rental
Wake-up service
Internet
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Cribs available
Feather pillow
Fire extinguisher
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Fold-up bed
Free toiletries
Heated pool
Room service
Smoke alarms
Hardwood or parquet floors
Heating
Special diet menus (on request)
Tour desk
Hypoallergenic
Hypoallergenic pillow
Physical distancing in dining areas
Physical distancing rules
Golf
Spa
Inner courtyard view
Process in place to check health of guests
Hot tub
Canoeing
Interconnected room(s) available
Indoor pool
Outdoor pool
Diving
Snorkeling
Key card access
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Horse riding
Tennis
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Babysitting/child services (surcharge)
Pants press
Food can be delivered to guest accommodation
Complimentary breakfast
Guests can opt-out of accommodation cleaning service
Pool towels
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Pool with a view
Private beach
Bathrobe
Private bathroom
24hr front desk
Steam room
Storage available
Private parking
Quiet street view
Spa and wellness centre
Wedding services
Free Wi-Fi
Radio
Ticket service
Pets allowed on request. Charges may apply.
Terrace/Patio
Disabled Access
Beach towels
Towels
Safety deposit box
Sea view
Rooftop
Seating area
Elevator
Hiking
Massage
Shampoo
Pool bar
Shower
Shower cap
Accessible by elevator
Slippers
First-aid kit
Snack bar
Additional toilet
Sofa
Sofa bed
Balcony
Bathtub
Soundproofing
Bidet
Body soap
Breakfast in the room
Bridal suite
Telephone
Toilet
Toilet paper
Children's television networks
Safe
Sauna
City view
Airport shuttle
Clothes rack
TV
Upper floors accessible by elevator
Valet parking
VIP room facilities
Wardrobe or closet
FAQs when booking at Excelsior Palace Hotel
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Photos
All Photos
01 of 35
Reviews about Excelsior Palace Hotel
“Location is excellent and right in the bay of Rapallo. Unfortunately because of the virus we couldn’t enjoy all the premises in the property.”
“Everything”
“All! We were at the sixth floor. The. Bedroom was really good and what a see view!! We really felt like precious!”
“What really made our stay remarkable was the friendliness and kindness of the staff. Everyone we interacted with was very helpful and made us feel welcome.”
“Location- right by the sea - amazing views. We visited the day before beach club closed for summer - managed a dip in the sea. So refreshing. A special memory. Staff very professional and gracious, keeping up the tradition of this grand hotel. In spite of the covid pandemic (we appreciated the precautions taken).”
Location
Most Popular Landmarks
- Marina di Rapallo 181 m
- San Michele di Pagana 0.6 km
- Castello sul Mare 0.7 km
- Museo Attilio e Cleofe Gaffoglio 0.8 km
- Porta delle Saline 0.8 km
- Basilica of Sts. Gervasius and Protasius 0.8 km
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