Good to know
|Value for money||8.0|
|Distance to city centre||1.8 km|
|Nearest Airport||Hamburg Luebeck-Blankensee|
|Distance to airport||12.2 km|
Time of year
Show reviews that mention
|bed was very small||in 5 reviews|
|bit cold||in 7 reviews|
|good breakfast||in 12 reviews|
|great view||in 32 reviews|
|hotel room||in 21 reviews|
|local fish||in 6 reviews|
|lovely location||in 32 reviews|
|net in the windows||in 8 reviews|
|outside the hotel||in 24 reviews|
|soap bottles||in 6 reviews|
|terrace overlooking a lake||in 34 reviews|
|town close||in 2 reviews|
Good view, excellent breakfast, nice restaurant and terrace to relax on the lake side.Very friendly and helpful staffs, especially the lady who works as a reception at the night shift.
Location is great, next to a beautiful lake. The room was really nice, big and comfortable. The hotel restaurant servers very nice food.
The breakfast was of good quality. However, there were no vegetables- not even tomatoes. Fried half tomatoes with the egg and bacon would be a good idea.
The Lake around
We were placed at a table with an almost empty bottle of Coffee. We couldn’t get a cup of Coffee either ( two adults). We asked for Coffee several times, but we didn’t get anymore
The hotel location is great, right on the lake. The room was spacious. The hotel has a nice restaurant.
This hotel holds events like weddings. If there is a wedding party the terrace is taken over and you can not enjoy sitting on the lakeside. More distressing is the music from the party, going on until after midnight. If you have a room in the events wing you are unable to sleep or rest. If you call reception they just do not apologize but merely shrug it off. If you ask to make a note, the receptionist will still ask you next morning if you slept well. Of course not. Reception staff is unwelcoming and lack any empathy. I guess they saw it coming. I would not give rooms in that wing to guests other than the partygoers. They gave a bit of a discount, but still all very unsatisfactory. even commenting that the room was nearly 200 euro’s and that 50 discount was enough. I have slept in a lot of hotels but never in a 4* hotel which just that night and morning degraded to a 1*.
The staff in the restaurant has been very friendly and service-oriented; the sauna was very nice; the view from the restaurant over the lake is beautiful.
The service from the reception has been poor to non-existent. The information given about the hotel/services have not been accurate, for example on the times of breakfast which resulted in our group basically missing breakfast. The cleaning staff woke us up early in the morning to clean the rooms. Guest have to pay extra for the sauna. The Wifi did not work. The rooms facing the street are very loud. And the overall service from reception has been a hassle most of the time. For the price of the rooms, one would expect a different kind of service in line with a 4-star hotel.
A stay at Hotel Der Seehof places you in the heart of Ratzeburg, within a 10-minute walk of Ernst Barlach Museum and Ratzburg Marketplace. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Limited parking is available onsite.
based on 754 reviews
Value for money
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Reviews about Hotel Der Seehof
Most Popular Landmarks
- Ernst Barlach Museum 0.6 km
- Ratzeburg Kurpark 0.7 km
- Ratzburg Marketplace 0.7 km
|Rostock Laage||101.5 km|
|Mölln (Schleswig-Holstein) Mölln(lauenb)||9.9 km|