Hotel Der Seehof

Lüneburger Damm 1-3, 23909 Ratzeburg, Schleswig-Holstein, Germany
+49 4541 860 101

Cheapest
rate per night

8.8

Excellent
based on 754 reviews
Hotel Der Seehof - Ratzeburg, Germany
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+49 4541 860 101

Good to know

Value for money 8.0
Distance to city centre 1.8 km
Location rating 9.3
Nearest Airport Hamburg Luebeck-Blankensee
Distance to airport 12.2 km

Rooms

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Reviews

Traveller rating

37
21
4
2
0

Time of year

Traveller type

Show reviews that mention

+
bed was very small in 5 reviews
bit cold in 7 reviews
good breakfast in 12 reviews
great view in 32 reviews
hotel room in 21 reviews
local fish in 6 reviews
lovely location in 32 reviews
net in the windows in 8 reviews
outside the hotel in 24 reviews
soap bottles in 6 reviews
terrace overlooking a lake in 34 reviews
town close in 2 reviews
  • Excellent
    Jul. 2019
    10.0

    Good view, excellent breakfast, nice restaurant and terrace to relax on the lake side.Very friendly and helpful staffs, especially the lady who works as a reception at the night shift.

  • Excellent
    Jul. 2019
    9.3

    Location is great, next to a beautiful lake. The room was really nice, big and comfortable. The hotel restaurant servers very nice food.

    The breakfast was of good quality. However, there were no vegetables- not even tomatoes. Fried half tomatoes with the egg and bacon would be a good idea.

  • Good
    Jul. 2019
    8.0

    The Lake around

    We were placed at a table with an almost empty bottle of Coffee. We couldn’t get a cup of Coffee either ( two adults). We asked for Coffee several times, but we didn’t get anymore

  • Okay
    Jul. 2019
    5.8

    The hotel location is great, right on the lake. The room was spacious. The hotel has a nice restaurant.

    This hotel holds events like weddings. If there is a wedding party the terrace is taken over and you can not enjoy sitting on the lakeside. More distressing is the music from the party, going on until after midnight. If you have a room in the events wing you are unable to sleep or rest. If you call reception they just do not apologize but merely shrug it off. If you ask to make a note, the receptionist will still ask you next morning if you slept well. Of course not. Reception staff is unwelcoming and lack any empathy. I guess they saw it coming. I would not give rooms in that wing to guests other than the partygoers. They gave a bit of a discount, but still all very unsatisfactory. even commenting that the room was nearly 200 euro’s and that 50 discount was enough. I have slept in a lot of hotels but never in a 4* hotel which just that night and morning degraded to a 1*.

  • Good
    Jul. 2019
    6.3

    The staff in the restaurant has been very friendly and service-oriented; the sauna was very nice; the view from the restaurant over the lake is beautiful.

    The service from the reception has been poor to non-existent. The information given about the hotel/services have not been accurate, for example on the times of breakfast which resulted in our group basically missing breakfast. The cleaning staff woke us up early in the morning to clean the rooms. Guest have to pay extra for the sauna. The Wifi did not work. The rooms facing the street are very loud. And the overall service from reception has been a hassle most of the time. For the price of the rooms, one would expect a different kind of service in line with a 4-star hotel.

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About

Overview

A stay at Hotel Der Seehof places you in the heart of Ratzeburg, within a 10-minute walk of Ernst Barlach Museum and Ratzburg Marketplace. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Limited parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.8 Excellent

based on 754 reviews

9.1

Cleanliness

8.7

Comfort

9.1

Staff

8.0

Value for money

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Pool
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled Access
Internet
Concierge service
Meeting/Banquet facilities
Room service
Bicycle rental
Game room
Restaurant
Bar/Lounge
Safe
Sauna
Airport Shuttle (Surcharge)
Designated smoking area
Storage available
Non-smoking rooms available
Terrace/Patio
EV charging station
Elevator
Hiking
Massage
Hairdryer
Coffee shop
Parking (surcharge)
Wedding services
Spa
Cable or satellite TV

Photos

Hotel Der Seehof - Ratzeburg - Building All Photos (65)
Hotel Der Seehof - Ratzeburg - Balcony Balcony (2)
Hotel Der Seehof - Ratzeburg - Banquet hall Banquets (3)
Hotel Der Seehof - Ratzeburg - Bathroom Bathroom (4)
Hotel Der Seehof - Ratzeburg - Beach Beach (2)

Location

Most Popular Landmarks

  • Ernst Barlach Museum 0.6 km
  • Ratzeburg Kurpark 0.7 km
  • Ratzburg Marketplace 0.7 km

Getting Around

Hamburg 51.7 km
Rostock Laage 101.5 km
Ratzeburg 1.6 km
Mölln (Schleswig-Holstein) Mölln(lauenb) 9.9 km

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