Hotels near Reagan Washington National Airport

Pros: I loved the large screen TVs, the room layout, and bathroom. I especially loved seeing my name on that TV welcoming me. It looked and felt very personal.

Cons: The safe had a key. I prefer the digital pin versions. Didn't want or like the responsibility of a key, or of trying not to lose it.

Pros: The beds were great and the staff was excellent.

Pros: Very nice clean hotel. All the amenities are top notch.

Cons: Very expensive services. Charges for internet and wifi connection. Expensive overnight parking. Used the parking lot of the shopping mall instead.

Pros: The staff was very responsive and helpful.

Pros: The staff was amazing. We had a great experience.

Pros: Club level

Pros: Rooms are very clean and well appointed and the bed was super comfortable!

Cons: The air conditioning in the hallways and restaurant was tooooo cooooold!

Pros: That there was a mall attached to the hotel and easy access to the metro

Pros: Luxury. Customer service

Cons: Charge for High speed Internet that was not used. $50 Parking to expensive, prices to expensive for snacks in the room. Did not like food monitoring if item picked up. Hotel nickel and dime you for everything.

Pros: Ritz standard for cleanliness and quality was there.

Cons: Location was great, just outside of DC but it was very awkward to pull in to the hotel. It is directly next door to a shopping area which uses the same entrance. Minor traffic jam and confusion. Front desk supervisor was not very diplomatic about a charge

Pros: Staff great.

Cons: Restaurant food was not great. The hotel is dated and had a smell. Stains on carpet in lobby.

Pros: Everyone was very nice and took care of all our needs. Beautiful hotel

Pros: The front desk staff were amazing. Rooms were excellent. Exercise facilities met all our needs.

Cons: The wait for elevators was over 10 minutes due to the volume of guests, but it was a saturday during tourist season in all fairness.

Pros: Nice smart TV features

Cons: 1 bedroom suite doesn't have a bedroom door, wich technically makes it simply one big room. Not that good if you want to have some privacy while traveling with kids.

Pros: Location close to Metro and shopping.

Cons: Parking cost.

Pros: Good Location, Clean Well equipped Room, Reasonable price

Pros: did not have breakfast. You could surely give a cup of coffee in the lobby.

Cons: the bed were very hard for us,

Pros: The customer service was wonderful thanks to the manager Keisha and the 2 employees Cheneka and Hamid. Keisha and Hamid kept smiles on their face the entire time while I was checking in. While on the phone Cheneka was very pleasant during the conversation and you could hear her smiling. Being provided with the fantastic customer service made the stay a memorable one. I will be booking at this location from here on out. Thank you again!!!

Pros: It was convenient to everything, hotel finishes were beautiful!

Cons: They charged $12 a day for access to the internet

Pros: Nice room, very comfortable

Cons: The staff on duty outside the hotel last Friday Aug. 2

Pros: Great location, very clean rooms and great staff

Cons: Paying for parking

Pros: Easy access to the metro.

Cons: Pictures on booking website showed a swimming pool. They no longer have a pool. Very disappointing.

Pros: All

Cons: Riom very small

Pros: Ntrakgast

Cons: Nothing

Pros: The health club was excellent. Breakfast awesome and overall the room was perfect especially with the desk for me to complete my work. Close to airport for flight.

Cons: Nothing!

Pros: It was very close to the airport and the event I was in town for.

Cons: The shuttle could run a little more frequently, especially as hot as it was upon arrival.

Pros: It was OK The location was good

Pros: Fantastic room, large and clean

Pros: The staff was great and the room was very comfortable.

Cons: The area was horrible. Our car was vandalized on the last night. Went out to our car to find all 4 tires gone and 2 bricks under it.

Pros: bed was comfy. staff was very accommodating. elevators were very efficient. the room was not expensive for the type and area. the neighborhood is very walkable. There's a playground about 2 miles away for the young ones to play.

Cons: There was a pool advertised online. my family all brought our swimsuits. when we arrived and asked where the pool was, the response was that there is no pool on premises. not that there used to be one and there isn't one anymore, just that it is not there. eggs at breakfast were powdered eggs, there was a very limited selection of cereal, there were no waffles available even though it advertised waffles in the included breakfast. there were no usb ports in the room for me to charge my devices that don't have an AC adapter.

Pros: Good Location, near restaurants and near train system.

Cons: The breakfast is not like pictured. Although it has variety, the pancakes get cold. a microwave would be great near bfast area.

Pros: Nice and very clean appliances great condition

Cons: Fee for parking

Pros: The shuttle bus to take you and pick you up from the metro center is a huge convenience. Breakfast buffet is well done.

Cons: No pool.

Pros: I liked the overall location.

Cons: I didn’t like when there was an Indian wedding that the police blocked the only way to get into the hotel parking garage.

Pros: The breakfast staff was wonderful....the ladies who cleaned our room every day were kind and did a fabulous job...thank you we will stay here again

Pros: The room

Cons: That I paid for false advertising when I booked my room it said it was a pool available then when I get here to check in an already paid I found out there isn’t a pool

Pros: Just great

Pros: Restaurant and bar food, comfortable bedding.

Cons: Access from road a little wonky.

Pros: THE hotel was gorgeous/luxurious, free shuttle/airports metro was a plus, the hotel restaurant was delicious. So many nice little details (loved the ice cold fruit infused water in the lobby!) Huge bonus: the standard room rate for the room we were in was equal to what I paid for 4 nights through booking.com. Thank you!! Oh and my hubby got to meet his favorite famous inspirational speaker who was staying there as well!!

Cons: Revolving door and some elevators broken during stay. Weird smell in the elevators (honestly smelled like marijuana in the elevators our entire stay,) no pool and no view of the capitol!! Even from the Club Lounge, we couldn’t see the 4th of July fireworks :(

Pros: The hotel was clean, well-appointed and in a great location. The staff was super friendly and every person we came across was very helpful.

Pros: This hotel is beautiful but in no way is the service on a par with any 4-star hotel we've ever stayed in. The staff isn't trained, at all. For example: at check-in we pulled in, asked the valet abt getting us a bellman with a cart for our luggage & he told us to go inside & ask at the front desk. Ok, like OMG LOL are we employees here now? But the super-messed-up thing abt it is that *he* was the guy who was supposed to double as a porter. So what was that? The frontdesk staff is pleasant, but backchatty when you ask for things, like, "Well, if you want --" omigosh I want what I said. I understand that the trend now in hoteling is "Oh, we're all in this together, lulz, casual, like staying at a friend's house!" but in that case the place should be A LOT CLEANER AND MORE ORGANIZED.

Cons: This hotel is filthy, so while the new service trend is Ahaha, like staying with friends! If you stay at my house, I don't leave a comb from my last friend who stayed over on yr floor, I don't let you sleep on sheets with holes in them & before you wake up on Sunday morning, I have my kids go around & make sure any pizza crusts or takeout cups from Saturday night aren't left lying in the hallway by the elevators. There is a gross greasy handprint on the door across from us for four days now. In the fitness room, housekeeping dragged the terrace trash through the whole room, leaving a trail of broken-bag trash slime, and when I pointed it out to her, she was like Oh, ok. She cleaned it up eventually but honestly, I've been in 4-star hotels and watched how they handle refuse and that wasn't it. It's fine, you'll find it an incredible step up from La Quinta.

Pros: Convenient location and the hotel and rooms were clean.

Cons: The receptionist checked us in and told us incorrect information about the number of rolling beds we could bring in. She later denied telling us the false information and essentially told us we lied. The shift manager too her side in the disagreement. However, the hotel manager later rectified the problem.

Pros: The hotel itself is beautiful and neat

Cons: Parking at the hotel cost $37, no complimentary breakfast ,no free internet service unless you join their club

Pros: A very beautiful hotel I didn't like the price for parking. The dinner we had at the restaurant was delicious. Try the seafood pasta if you're not allergic.

Cons: Someone was playing music loudly and I'm not sure why it was going on in such a pricey hotel. The cost of parking.

Pros: Professionalism of the staff. Very comfortable room.

Cons: N/A

Pros: It was clean & elegant.

Cons: The valet parking was expensive.

Pros: Location great..breakfast delicious

Cons: Lack of Parking on site

Pros: Kudos for eliminating noise! I was exhausted from weeks of travel and I slept like a baby. Thanks so much for the care of staff as well. Stellar!

Pros: location

Cons: small rooms smaller bathrooms

Pros: Ideal location for the airport, good value for money and super comfy!

Pros: Charming, comfortable, and clean. Large room with all amenities. Close to restaurants and shops. Very convenient location.

Cons: I liked everything about the hotel

Pros: Breakfast and restaurant service was great

Cons: Very loud cleaning services while I was trying to sleep - man who checked me in was very difficult to understand and was not very helpful- I think he had a hard time understanding me

Pros: Location is great - near by metro station. Good staff. Recommend!

Pros: We was expecting to have complimentary breakfast like the hilton hotel next door, that was the only complaint

Cons: the room, the shuttle, the hotel being in a great location, and the employees was great and helpful.

Pros: On-site parking garage was very convenient.

Pros: Very close to dining and shops. Shuttle for airport and Potomac Fashion Mall. Note: shuttle is one mile radius

Cons: No pool.

Pros: Clean and quiet.

Cons: The bathroom door in room 505 would swing open if not closed completely blocking exit from and entry into the room.

Pros: Breakfast wasn't included in my order.

Cons: Logging on internet is a little bit complicated. It took me a while to figure it out.

Pros: Could walk to testy.

Cons: Having to pay to park.

Pros: The suite was very nice and the hotel. The surrounding were very nice as well. The staff was pleasant and eager to help. I fell outside of the restaurant and staff was very helpful and gave me information on an Urgent Care Center. My lip was lacerated.

Cons: I really wish there were more food options and that the hotel had room service. The sink in the bathroom hot water only got lukewarm. This doesn't really have anything to do with the hotel, but I smashed my phone when I fell so I couldn't take any pictures.

Pros: Breakfast and location

Cons: Parking is quite expensive

Pros: Clean, great location, easy access to Ubers, fantastic breakfast

Pros: Excellent location. Very clean, modern and comfortable rooms. Good gym and pool.

Cons: Breakfast - food was good, but low in supplies/refilling when busy.

Pros: Fresh location The shuttle made the Mall accessible

Cons: I really wanted to use the pool to swim and wished there were adult hours.

Pros: The location was excellent and the staff very helpful

Cons: The elevators were very noisy and we could clearly hear the sound of the motors in our hotel room.

Pros: Great location at walking distance of the mall. Located at the waterfront surrounded by restaurants.

Cons: Breakfast was basic.

Pros: The free breakfast and location

Cons: The $44 parking fee

Pros: Comfort of the room Good place to visit the wharf

Cons: Room not ready at 6 pm ! But the staff tried to fix the issue quickly Breakfast plaça is not at the level of the hotel: poor service, no place to sit Down at 9 am Cleanliness of the breakfast plaça to be improved because lack of staff

Pros: Enormous bed. Friendly staff. Nice views from swimming pool in the roof. Free shuttle to/from the Mall.

Cons: Poor choice of food in the bar. Breakfast was borderline. Quiet nights during weekdays but the noise in the street was unbearable in the weekend.

Pros: Location was perfect

Pros: Beautiful building and great location.

Pros: The location and the room was clean.

Cons: The mattress was too soft, and the mattress kept sliding off the platform.

Pros: Shuttles to airport and metro

Cons: No

Cons: No hot drinking water available

Pros: The location was less than 1/4 mile from where I was working.

Cons: I paid for the breakfast, but in the morning or even when I checked in, no one told me how breakfast worked. I ended up paying for a cup of coffee prior to leaving for work, and then after the man at the counter who gave me my coffee told me about the breakfast and was pretty rude. Not the way to start the day when your already tired. Had dinner from there that next night, and honestly the food was not good. Salad tasted prepackaged and soggy and the rest was like any fast food place. Not worth the money or time. $600+ for 2 nights and no free coffee in the morning... really?

Pros: All good

Cons: Daily parking rate is excessive - but goes with the territory I guess....

Pros: Location

Cons: Parking fees and cancellations

Cons: AC made a chirping noise continually. I thought I'd get used to it after a day or two, but did not. Everything else was perfect.

Pros: Spotless room amazing shower and shampoo products

Cons: Parking and having to pay for it

Pros: great location if you plan to visit the capital

Cons: Parking charges are high and there seems to be a miscommunication between the hotel and the restaurant (breakfast) area.

Pros: Big bathroom, lots of counter space and great water pressure in the shower. Hotel & rooms were recently updated. Has a shuttle that will take you to the metro station & airport. Lots of restaurants in the general area. Staff was very friendly & helpful.

Cons: Restaurant in the hotel was expensive & had very limited choices. Room was a bit tight when the sofa bed was open. You can't close the drapes in the room!! There are sheer curtains on the window, but for whatever reason the heavy drapes don't close!

Pros: Very nice lobby area

Cons: My floor was moist and smelt musty in my room. There was a clear need to clean the vents and carpet. Even a pile of dirt under the window. The starbuck coffee in the lounge was very watery and burnt my hands for the first 20 mins of holding it.

Pros: Staff inside and manager were great who is very informative and helpful! Excellent Rooms.

Cons: Some shuttle drivers don't know to which Marriott they belong. I waited over an hour on Saturday for a driver that didn't seem to know where he went. By the time I got to the hotel my first day of sightseeing at the museums was shot.

Pros: The apartment is spacious and the staff of the property are friendly . One day there happened to be a heavy rain, the water flowed into the room from the balcony, the staffs helped us to dealing with it quickly . They are very quick responsive and efficient in their

Cons: I was arranged to accommodate at the ground floor . All the time I have to keep the curtains closed . Otherwise, anyone who walks around the property could see inside of the apartment. Especially at night , it make me feel uncomfortable.

Pros: Location was excellent,furnishings were all you needed.

Cons: Nothing!

Pros: The staff are amazing and very friendly, they helped me change my apartment when I discovered the air condition is not working properly also the building location is really good.

Cons: The furniture is clean but old.

Pros: Everything. The apartment was very spacious for our family of 4. It is walking distance to the grocery store, subway, and mall. I love that we had a washer and dryer. We came home with clean clothes. Oh, and the stand up shower was great. The water pressure made it feel like a massage. I have already told so many people this is the place to stay if you're visiting DC. We stayed in apt 101. I didn't get the name of the guy at the front desk but he was very nice.

Pros: Fully furnished, lovely view. I really had a great and welcoming time there! Makes me want to live there.

Pros: We were with four persons - two teenies and two adults - and each group had their own bed rooms and bath. Also the beds were big enough. The location was so central - close to Metro and only three stops from History Park with all the memorials and museeums. Great.

Cons: The mattresses were too soft

Pros: Location privacy of rooms quiet floor

Pros: Apartment was big and well equipped

Cons: A few days before our stay we got an email saying that they didn't have any rooms available and that they can move us at a different location for a discounted rate. All good, except the money was already taken from my account and they didn't provide any idea on how the partial refund was going to happen. One day before we left I called them to see what's going on with the refund. They said they're going to open a ticket and I'll get a response within 48h. Long story short, I never heard from them again and no money came back to me. Also arrived late at night and the person there had no idea that we were comming, so we spent half hour to get our keys.

Pros: Location is good, close to metro

Cons: They removed the morning continental breakfast

Pros: The price and the custom service

Cons: No. Perfect stay

Pros: Spacious rooms. Convenient location, and we much appreciated the free shuttle to metro station & Regan Airport. Courteous front door staff and drivers.

Cons: Amenities in room do not meet hotel star standards and only soaps were replaced throughout our 12 day stay. Bed linens were only changed when verbally requested & house keeping staff were a bit unprofessional.

Pros: Great Location and Clean

Cons: Very slow pay back deposit

Pros: The price was great and the hotel looks nice inside. It is in a great location with the DC area.

Cons: On arrival driving in the front area was small and chaotic. Not very conducive to simply checking in. Parking is available as stated, but for a Valet fee of $45 (might be per night or per stay, we only stayed 1 night). There is supposedly a parking garage available for $25 a night on the other side of the building but you can't leave. The lady at the front desk was a new employee and really didn't have the best information regarding parking and wasn't sure if you could get into the hotel from that garage. The room we were in was small and cramped, but in general was OK. It was also right next to the Ice Machine - never fun. The bed could've been comfortable except the blanket had bumps all throughout it from where it had been washed and the cotton separated within each panel. The pillows also had a funky but mostly tolerable smell.

Pros: Everything for the most part were good.

Cons: Temperature of room was warmer than I like even though I reset thermostat. Only one coffee cup in room. Not enough sugar/creamer.

Pros: Loved everything

Cons: The bathrooms should be bigger with shower stalls

Pros: Location convenience and service

Pros: Bed was very comfortable and staff was very helpful.

Cons: I would have liked a better place to have breakfast. The one in the hotel is a very limited snack bar.

Pros: Everything

Cons: Beds pretty hard.

Pros: Love the family friendly enviornment,

Pros: It was beautiful..

Cons: The parking was too far from the hotel.. and the staff was loud in the morning.

Pros: The bed, the staff, and the service

Cons: Nothing

Pros: Customer service was awesome, in a time where I thought good customer service was a thing of the past, lulya(which I hope I got it right) put that thought out of my mind.

Pros: The environment period, excellent customer experience definitely will be revisiting

Pros: The property was nice. The Tavern has excellent food it was worth the price, and the service was great!

Cons: It was hot! Everywhere! The balllrooms the bathrooms, the actual rooms! The only thing that was cool was the Lobby/. At area.

Pros: Charlotte, the evening clerk, was very helpful.

Cons: There was construction with hammering noises and then heavy drilling (you could feel the vibration on the floor) starting at 9am and going through all the way past 1pm. If you aren't in the room at that time, you wouldn't have noticed it. But if you're sleeping in, beware of the construction. This was on the 9th floor.

Pros: Conveniently located at the Crystal City stop of the metro line and just a few minutes from the airport. The location was a great jump-off point for both VA and getting into DC, and also provided plenty of options for dining. Staff was friendly and helpful.

Cons: The room itself was unattractive (dull, bare grey floor) and the fan on the heat/air conditioning was very noisy. There was a smell of detergent or cleaning products in the room.

Pros: I feel coffee at the very lest should be complimentary and available at all times to customers

Cons: again a light breakfast and discounted parking should be included with the price

Pros: The location was very close to the metro.

Cons: Well when first getting our room there was some confusion they gave us the wrong room which some one was already in it was was kinda embarrassing. Other then that it was fine

Pros: Wonderful Staff. Great pool

Cons: construction

Pros: The staff was courteous and the food and shops were excellent.

Cons: The bed was hard and me and my wife's back was hurting when we left.

Pros: The employees was nice and helpful and I like the room I stayed in.

Cons: I love the hotel

Pros: The staff was helpful and friendly. The hotel was clean and modern. The airport shuttle was on time and the drivers were friendly.

Pros: The service was amazing. The personnel is friendly and efficient. We had a problem with booking. com and they solved it, I have dietary restrictions and they offered me special foods.

Pros: It was the greatest room that I’ve ever tried.

Pros: The staff was amazing!!

Pros: I liked the room layout---I upgraded to a King w/couch. Elevator not working. I asked the front desk specifically about whether my room was a King or two doubles. They cinfirmed King which is what I paid for. My room had two doubles. I switched roomf

Cons: Offer a better price for the parking garage. Rip-off for sure

Pros: Close to DC

Cons: The hidden fees of parking of $34/ per night and the online deception of the real cost

Pros: Nice people

Pros: Comfortable room, excellent and friendly staff, and very nice facilities. Excellent location - a 5-minute walk to the Metro (Blue line).

Pros: Great location & staff was so helpful & friendly!!

Cons: A/c in room didn’t get over 76, no rooms available to change to but one that had same problem. Finally changed and surprised to find same price room nicer and with makeup mirror. Ridiculous to pay $300 a night for no a/c. Also, 30 minute shuttle not running regularly. Must have had staffing problems, because front desk attendants also served as bell staff. Gigi at front desk was great.

Pros: Clean good and front desk staff are nice and patient.

Cons: There was someone trying to enter my room midnight. And it happened twice.

Pros: Do not agree with paying for parking when staying at the hotel

Pros: The service was phenomenal, the bed was comfortable and the room was clean. It's always wonderful when I stay there.

Cons: I have no complaints.

Pros: The chocolate chip cookies free shuttle to airport Clean room good breakfast central area to metro to Washington DC in walking distance and many restaurants

Pros: The bathroom was outstanding! Brand new and immaculate!

Cons: Could use more staff at check in time- the sole employee on duty was required to not only check in guests but was forced to also handle all incoming calls while dealing with a broken parking garage gate.

Cons: Bed very uncomfortable. Mattress seemed old.

Pros: Location, easy and cheap parking.

Cons: Spotty internet connection. Called concierge 3 times to receive the wifi password. Internet always disconnects.

Pros: A hot breakfast was great Easy access to the metro. And great restaurant nearby Recommend. Teds Montana grill. Beautiful place to visit

Cons: Parking

Pros: Within walking distance to the subway to downtown and a really great breakfast. Otherwise it was clean and very comfortable. Would highly recommend!!

Cons: It can just get overcrowded so watch what time you go to eat

Pros: Great location.

Cons: Nothing

Pros: The room was clean and comfortable. The staff was generally helpful and accommodating.

Cons: Had a few issues with the facilities and services. The pool at this hotel is permanently closed and laundry is listed as broken on their website. The toilet in the room did not flush well with only a few pieces of toilet paper and clogged on us without much "effort." Their airport shuttle was poorly managed. It took half an hour for it to pick us up from the airport as other hotel shuttles came by multiple times. In the morning, they waited to tell us there aren't enough seats until the last minute making us almost late again to the airport even though everyone was ready in lobby 20 minutes early for the fist trip. Other minor inconveniences is the room key machine didn't work on the first day and the next door hotels wifi interfered with our WiFi so we could not log in without a special code from the front desk.

Pros: Rest of the things ok

Cons: Toilet are not have facility of tap bucket and dipper. Also breakfast should have some asian stuff also, so it was not comfortable us. Regards Dr Anil Kumar

Pros: A 3 star at least! The staff was friendly, from each front desk staff member to the housekeeping, from my midnight arrival to the day I left. I also applaud an incident where they respectfully kept a customer's info private despite another irate customer.

Cons: The hotel is showing a little age with the wallpaper starting to peel but that is about it. The business center computers also need a speed upgrade.

Pros: Location

Cons: Cleaning was not done everyday and cleaning staff and was bit able to accommodate. I was handed towels and a garbage bag.

Pros: The area around the hotel is very busy, but manageable. Restaurants were pretty good, most restaurants are across the river in town. Breakfast was good, and got us going. Hotel was in good condition.

Cons: The fitness center was a little small, but had what you needed for a quick pump. That's it, can't really think of any negatives.

Pros: The Breakfast was great and since the hotel was priced reasonable the price of breakfast was justified.

Cons: One night Friday people Were talking in the hallways until 11:00 and 12:00.

Pros: Breakfast included in booking. Selection of food was what you except from a hotel breakfast buffet

Cons: It is an older hotel could benefit from an upgrade. Room was okay in cleanliness, but needs dusting, walls scrubbed.

Pros: Room space, cleanness, position very close to the airport. Free shuttle (included into room's price) from the hotel to the airport, every 20 mins. Very good service!

Cons: Bed too short, air conditioning very noisy, breakfast pretty basic.

Pros: Good shower. Good security. Good lotion. Nice bar & restaurant. Starbucks in the lobby was sweet.

Pros: Not much when compared to nearby hotels which I had stayed in the same week. Especially the price is too high. There are hotels nearby with almost half daily price. I strongly advise people to check nearby hotels before booking.

Cons: Not all but some of the reseption desk ladies were really not helpful. Not agin with this hotel...

Cons: I did not plan on paying almost 30$ per night for parking.

Pros: I have stayed at this Crown Plaza in Crystal City before and really enjoyed it. The rooms are very clean and the hotel is very well appointed. I have been on business both times and needed a quiet location to rest between events. This time I arrived when Starbuck, the Lounge/Restaurant were closed at 3:00 pm and had guests I needed to take out for dinner. Gladly the hotel is a short walk from several fine restaurants so I was able to host my guest and still get a restful nights rest before flying out. I appreciate the shuttle service EVERY TIME I come as in the summer it is VERY WARM and the shuttle makes Washington DC and THIS HOTEL ideal when having to come to DC in the heat of the summer.

Cons: Everything was very good. NO COMPLAINTS

Pros: Location; cleanliness; staff.

Pros: The security guard on night of check in was very helpful

Cons: Bathroom was way too small. We had to step into the Bathroom to close the door and get into the shower. The shower definitely is in need of renovation.. The refrigerator freezer was full of ice & no microwave

Pros: Yes food was great

Cons: Location it

Pros: Breakfast was good. Shuttle to/from airport very good. I liked that there is a Starbucks in the building, just wish it were open longer.

Cons: My only real complaint is that getting food in the late evening took a very long time. When I got it (Beef/vegetable soup) it was so salty as to be almost inedible.

Pros: The hotel is well located. Only one metro stop from the DCA airport. The room was big and comfy.

Cons: The breakfast service was very slow. The first day we finished the breakfast and still we didnt have the coffe and the juice. We requested it up to 3 times...

Pros: Location was perfect. Close walking distance to the metro and easily assessable from the interstate. Ideal for someone who has never been to the area and not comfortable navigating DC by car. The staff was wonderful as well. Friendly and accommodating.

Cons: The hotel parking is obnoxious to say the least.It's not mapped out very well, you have to enter a parking structure and hall your luggage from floor to floor. If your traveling with young children or have a physical disability make sure to call ahead!

Pros: The staff was very friendly and helpful

Cons: It really wasn’t clean. There was a soap dish in the sink with soap rings around it, and soap residue in the sink

Pros: After staying at the Marriott I was disillusioned. I will be traveling here for work for the next 2 months. I took it on faith to try the holiday Inn and I am glad I did. The room was nicer, the food was nicer, and even being able to have a good FREE cup of coffee in the morning (had to pay at the Marriott) was the topper. Thank you very much. Bernie

Cons: Was not happy that I had to pay for parking on top of it, If you are staying there it should be free or at least half the cost.

Pros: My room package did not include breakfast and so I did not have some. However, I am pretty sure the breakfast provided was superb to say the least. The location was perfect as I have my conference right across which was Hyatt at Crystal City. The other thing I like about the hotel was the gym. Your health facility was nice and comfortable albeit it did not have everything a gym should have, it was better than nothing at all. Congratulation on the health facility. One last thing, I like the fact that your hotel provides shuttle service to Reagan National Airport. This is service beyond the sale.

Cons: I didn't like the fact that for over $700 plus, it did not include breakfast. The inclusion of breakfast makes a lot of impact for travelers relative to the hotel's hospitality and the general locale where the hotel is located.

Cons: That it cost $24 a night for parking even for guests

Pros: close to airport. hotel provide airport shuttle which I needed for sure.

Pros: We easily got a room because our airline messed up our flights. So it was a short overnight, and the bed was a welcome sight!

Cons: The shuttle doesn’t start running until 4:30 am. We had to be there by 4:00 at the latest.

Pros: Yes

Cons: All's good

Pros: Everything was good

Cons: Everything was fine

Pros: Great location, shuttle was outside literally as I exited the terminal, staff accommodated which room I preferred, free water in lobby, feee coffee, free late check out, comfy rooms, location great. Pub downstairs was amazing. Highly recommended .

Pros: Staff was great!

Cons: The room wasn't as cool we wanted

Pros: The staff was great! They were helpful and kind and went above and beyond to make our stay great.

Cons: The room was warm and even when we had someone come look at it, it didn't get any cooler.

Pros: Clean and great atmosphere.

Cons: Getting out the parking garage. I paid for parking, but needed my parking ticket and room key to get out. I had to run back to the Checkin desk to ask all my questions. I’ll blame that on myself though.

Pros: Proximity to transportation. Breakfast provided. Room comfortable. Happy I decided not to drive.

Cons: Front desk staff unprofessional and disrespectful, need retraining. Charged double for room on my card for overnight trip. Still disputing charge. Parking $34 not stated where it shows Parking available. Observed Parking is a nuisance.

Pros: Location

Cons: Breakfast was suppose to be included in the booking of the hotel

Pros: location

Cons: parking cost out of line with others we have used

Pros: We arrived early on the morning of July 17th and I asked the individual at the front desk if a room was available could we check in early because my wife was ill. I was rudely told there were no rooms available and all the guests check out at noon. Such an answer was an insult to my intelligence. Nevertheless, I put my name on the call list for first available room. My wife and I waited in the hot lobby (the front desk told me that it was because of the opening and closing of the sliding doors but the hotel concierge said one of the air conditioner units was not working). Regardless, we finally go a room at 4:30 pm ( check in was supposedly 3:00 pm!). The junior suite we had was replete with old furniture hat look to be the sixties vintage and the lamp next to the sofa had a electrical cord exposed stretched across the floor to an electrical outlet. Clearly a safety concern for the potential of tripping over the cord! The bed was lumpy and very uncomfortable. In addition, the hallways leading to the room were like saunas as well as the elevators. The front desk personnel were downright rude and if not for the drivers and the workers cleaning the room, who by the way were professional and very cordial, the entire stay would have been even worse. Furthermore, I made a complaint to Hilton regarding the service or lack thereof and how unprofessional the staff was. After 35 minutes or so going over the issues we were abruptly disconnected from the phone. Prior to the phone service being disconnected, I gave the lady my e-mail address and thought she would have followed up. To date I have heard nothing. Although an ideal location, I will never stay there again!

Cons: The rudeness of the staff at the front desk staff of which one was supposedly the supervisor. Upon checking out today, I viewed the bill and was charged for internet connectivity. I told the lady at the desk that I had chosen on three occasions the free internet and she argued with me but eventually took the charges of the bill. First impressions a week ago terrible and last impression upon leaving just as bad. I give them this at least they were consistent!

Pros: Staff was great and use of courtesy shuttle a huge bonus.

Cons: No pool, pricey food options and tight quarters within parking garage

Cons: air condition unit had a piece of dried up gum attached to it. bathrooms could use a refresh / remodel

Pros: The location was perfect! We were near Legal Seafood and could catch the subway to the tourist locations in DC.

Cons: The bathroom did not have a working fan. The staff told us it was just very quiet, but a fan never came on at all. There was mold in the tub and the staff just said oh, okay. We were so disappointed.

Pros: The maid service was awesome and so was the breakfast. The place was clean.

Cons: Even though I said I did not want parking I was charged $35 per day on my tab which I disputed and was corrected. The room was smaller than anticipated.

Pros: Large, clean room. Comfortable bed.

Pros: The price obtained in the reservation.

Cons: The staff that attended the front desk, when I arrived, was very rude. Moreover, I think it was bordering on the non-importism that we are there.

Pros: Location and price. Starbucks-snacks in lobby.

Cons: Extremely dated, noisy, cars back up trying to get in garage.