|"Friendly staff and great bartender."||(in 46 reviews)|
|"Friendly staff and clean rooms."||(in 51 reviews)|
|"Superb service by very pleasant staff"||(in 9 reviews)|
|"My pillows were too hard!"||(in 9 reviews)|
|"The beds were very uncomfortable too."||(in 7 reviews)|
|"A must try."||(in 2 reviews)|
|room was clean||in 151 reviews|
|friendly staff||in 109 reviews|
|great location||in 48 reviews|
|free breakfast||in 40 reviews|
|everything was great||in 36 reviews|
|hotel to stay||in 36 reviews|
|bed was comfortable||in 35 reviews|
|customer service||in 21 reviews|
|pillows hard||in 16 reviews|
|front desk||in 14 reviews|
|fridge or microwave||in 9 reviews|
|room service||in 7 reviews|
|clean and nice||in 6 reviews|
|could hear||in 5 reviews|
|mouth watering||in 4 reviews|
|kids played||in 2 reviews|
|executive king room||in 1 review|
Mother & Daughter weekend get away
Bed was comfortable, shower head had good pressure, good location
One day elevator wasn’t working we were on 6th floor, told front desk they like the rest of society (so I’ve become use to it) was on cell phone, but they did respond when I said excuse me. Then first night the room was cleaned but they forgot to put towels back in room, but again called and cleaning person apologized, and jarring dirty food trays still in hallway when you come back that evening was kinda gross just felt they should have been picked up, probably won’t stay there again, but the beds were comfy
Double not for the price
We were on a floor where people slammed their doors at 3 am kids played in the halls. Our room was so small and for the price I paid it could have been bigger. I have stayed at less expensive places and gotten more room for the price. The vent over the door was bent, there were bugs in the room ants. the desk chair looked like it belonged to a game...flat and worn out. Not enough pillows this was not a good stay.
Doubletree by Hilton Dallas Review
The room was extremely clean, nice and spacious. The bed and couch were comfortable. The bathroom was very clean.
The walls are TOO THIN. Neither one of us slept because we could hear EVERY SINGLE WORD of conversation the people staying in the room next to us were saying. They were not shouting, only speaking, and we could hear them. They talked all night long and smoked cigarettes, which we could smell through the adjoining door located at the back of our room. We would have had a perfect stay, but this seriously negated any good experience we may have had. And the hotel charged me an extra $12 from what my original booking was priced at. They did not inform me of this and I had to find out by looking at my bank account and calling them. I received some lame excuse about them having issues with credit card fraud, so they overcharge your card for their safety. She told me after 3-5 business days, my money should come back into my account. Thanks for informing me of this, Hilton. She completed her statement to me with "this is an uncommon hotel practice". Dumbfounded, I ended up thanking her for taking my money and confusing me. Needless to say, I will NOT be returning to this hotel ever again.
The room was nice. The food was EXCELLENT! Overall, I had a wonderful stay.
Though I know they cannot do anything about it, I didn't like the channel selections available on the TV.
Couldnt make my reservation due to a family emergency. The hotel wouldn't refund me my room. I will never stay at ANY Hilt on hotel EVER AGAIN.
One of the staff members tried to hustle me for breakfast upon check in. He said breakfast was not complimentary, but He could give it to me for $15 extra. After I said no that's ok, he said I'll give it to you for free then. Of course I took it, but why not say that in the first place instead of asking me for $15 extra? HUSTLE MOVE.
No bath robe provided. Only 2 keys for 4 adults. Not enough towels. Front desk person was slow and taking a long time for checkin.
Didn't give me back my deposit! Rude people, poor service, no one answers the phone and room service is a joke
They gave me a dirty room to start and then were rude about it
Not having a do not disturb sign. I would have liked to sleep in.
Staff was very friendly and helpful.
The Doubletree Dallas/Richardson hotel enjoys a prime north Dallas location in the Richardson Telecom Corridor just minutes from University of Texas at Dallas (UTD) and over 500 high-tech companies like Nortel, Texas Instruments, Samsung, Fujitsu, AT&T and Verizon. Our convenient I-75 N. Central Expressway hotel address offers guests fast and easy access to nearby DART stations, Plano, Downtown Dallas, and DFW International Airport (DFW) or Dallas Love Field Airport (DAL). Proximity to Northwest Highway (Loop 12), LBJ Freeway (I-635), the Dallas North Tollway, and the George Bush Tollway (190) puts our guests near everything Dallas and its dynamic suburbs have to offer. Shopping is bigger and better in Texas, and our guests are moments away from all the best spots like: The Galleria Shopping Mall, Northpark Center, Grapevine Mills Outlet Mall, Neiman Marcus in Downtown Dallas, West End, McKinney Avenue Entertainment Districts, Deep Ellum, Dallas Zoo, Sixth Floor Museum. Be sure to visit all the other great cultural, entertainment and recreational Dallas area attractions. Our tasteful, modern guest rooms, suites and executive floor accommodations are designed for your comfort and convenience and offer the Sweet Dreams experience including preferred guestroom amenities such as an oversized executive desk with an ergonomic chair and state-of-the-art complimentary wireless high-speed Internet access. Also all our guests experience exceptional service and Doubletree full-service hotel amenities including: Outdoor swimming pool and patio, Complimentary on-site parking, Gift shop, In room dining. There is no shortage of world class dining in Dallas and Richardson, and our guests also enjoy great dining at the hotel. Don't miss our Doubletree Breakfast buffet to start the day right with an extensive array of hot, cold and cooked-to-order selections. The lively Connected Cactus bistro serves up the finest in Southwest regional cuisine using fresh, local ingredients for lunch and dinner daily. Relax in The Cyber Lounge, which features complimentary wireless HSIA and nightly happy hour specials. Unwind in the new lounge which offers sporting events and special event programs daily along with complimentary wireless high-speed Internet access to check email and the scores. North Texas business travelers expect efficient, first class venues and services; and that's exactly what they get at the Doubletree hotel in Richardson and with over 11,370 square feet of conference space we can professionally and easily accommodate groups up to 500: A 24-hour Business Center with HSIA, fax and printing capabilities. Meeting rooms with the latest presentation and communications technology. Allow our Events Team help you plan your special meeting, seminar, or gala. From corporate meetings to weddings, we customize each event providing the ultimate in service and value. The next time you travel to North Dallas, our caring and professional hotel staff looks forward to welcoming you to Dallas/Richardson with our signature warm Doubletree chocolate chip cookie at check-in.
Official Hotel Information
based on 320 reviews
Policies vary by room type and provider.
All reservations at DoubleTree by Hilton Dallas - Richardson – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
DoubleTree by Hilton Dallas - Richardson is located at 1981 North Central Expressway, 3.1 km from the centre of Richardson. Charles W. Eisemann Center for Performing Arts is the closest landmark to DoubleTree by Hilton Dallas - Richardson.
Check-in time is 3:00 PM and check-out time is 12:00 PM at DoubleTree by Hilton Dallas - Richardson.
Yes, DoubleTree by Hilton Dallas - Richardson offers free Wi-Fi.
Yes, DoubleTree by Hilton Dallas - Richardson offers free parking.
No, DoubleTree by Hilton Dallas - Richardson does not offer free airport shuttle service.
DoubleTree by Hilton Dallas - Richardson is 11.2 km from Dallas Addison. DoubleTree by Hilton Dallas - Richardson is 18.9 km from Dallas Love Field.
No, pets are not allowed at DoubleTree by Hilton Dallas - Richardson.
Yes, DoubleTree by Hilton Dallas - Richardson has a pool on-site.
DoubleTree by Hilton Dallas - Richardson has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.