|"Staff is very friendly and helpful."||(in 34 reviews)|
|"Great location (adjoining a beautiful mall)."||(in 45 reviews)|
|"The mall that is connected to"||(in 5 reviews)|
Perfect location! Beautiful room was super clean and had everything we needed! Friendly hotel staff and delicious breakfast bar! Would definitely stay again!
Watch out for their double bookings!
No chance to experience anything positive
Arriving after a 9 hour drive, and planning to meet family staying at the same hotel only to find out that they had given my room to someone else--double booked. Then had the audacity to say it was because I booked through a "third partvendor" i.e. Expedia located via Kayak. Fortunately they paid for my stay at the Marriott 2 mi away , where I learned they did this to 3 other people. Next time , book the Marriott instead. Not the best way to start an important graduation weekend.
The HYATT house Richmond West is six stories for personal getaways and business travel. A combination of modern suites rooms including refrigerators and microwaves. In addition, our king suites have full kitchens and all the amenities of home. On the second floor, completely secluded from the outside world, is an outdoor infinity pool with a fire pit and whirlpool. Located in the Short Pump Towne center, the hotel is well-situated among all the upscale shopping and restaurants.
Based on 805 reviews
Policies vary by room type and provider.
|Richmond Byrd International||31.5 km|
|Charlottesville Albemarle||90.4 km|
|Richmond - Staples Mill Road||11.9 km|