Value for money
Distance to city centre
|Rio de Janeiro–Galeão Intl|
Distance to airport
|"Excelente staff and great pool view!"||(in 31 reviews)|
|"Great hotel with beautiful views."||(in 31 reviews)|
|"Great hotel with beautiful views."||(in 21 reviews)|
|"There were no robes in the room."||(in 14 reviews)|
|"Breakfast is of poor quality."||(in 3 reviews)|
|"Too far removed from Ipanema and Leblon."||(in 4 reviews)|
|friendly staff||in 94 reviews|
|swimming pool||in 94 reviews|
|private beach||in 93 reviews|
|hotel is a bit||in 89 reviews|
|great location||in 82 reviews|
|excellent hotel||in 79 reviews|
|ocean view||in 64 reviews|
|upgraded my room||in 63 reviews|
|leblon||in 28 reviews|
|room service||in 25 reviews|
|kids club||in 18 reviews|
|poor quality||in 7 reviews|
|easy walking distance||in 6 reviews|
|area is great||in 4 reviews|
|sits directly||in 4 reviews|
|waves crashing||in 4 reviews|
The food and the service
10 minute walk to Leblon
Rooms were dated, not worth what we paid. Spa was disgustingly dirty and service was not very good. Shuttle bus only goes every 2 or so hours and you need to book in for the return trip home (which when you're on holiday you don't really want to have to think about and plan your day around!). Cab back is around 10USD each time so it adds up when you want to go in during the day, come back and get ready and go in again in the night. Last shuttle home is at 10pm which in Brazil is much too early.
Nice little beach in the back of the hotel
We had a cab driver over charge us and asked for help from the security in front of the hotel. We got an eye roll, much correction in language use so that by the time they heard the story the cab driver had left....and then they said wow they over charged you-you shouldn't have paid! The door actually broke to our room...the wind blew it shut hard, another room was not ready for about 10 hours for us to move into. They kept saying within the hour....It took over two hours to get a mix up in rooms straitened out when we arrived. We spent a lot of time resolving issue's, instead of relaxing and enjoying our vacation. Beds are uncomfortable too. I wouldn't recommend this hotel to anyone.
Location of hotel was good, as away from Ipanema Beach and the crowds, had a small beach directly below hotel and a shuttle bus into town
Hotel old 60's style hideous architecture, tiling/grouting in bathroom appalling, lack of coffee shop and attractive restaurant (apart from buffet restaurant near pool, but don't want to eat there every night) in evening, lighting in bar and hotel restaurant appalling at night - depressing. Very small pizza restaurant near pool, but always full as not nearly enough tables - very old fashioned - could renovate into lovely larger seating area as lots of room surrounding restaurant. Hotel overpriced considering all these drawbacks, staff pleasant in reception but many waiters offhand - not up to normal Sheraton high standards
The beach was private, clean and beautiful...a nice break from the crowded beaches of Ipanema or Copacabana. The driver service at the hotel was our best experience with knowledgeable drivers who were courteous and friendly. The concierge service was also helpful and friendly.
The hotel is terribly dated and run down. The prices are absolutely astronomical and do no warrant such mark ups. A simple buffet breakfast with very poor quality food and choices cost $26 US per person. Drinks are $9 for the traditional Caperienha where outside the hotel you pay a maximum of $5. The front desk staff at check in was overwhelmed due to the holiday season, but they were not only unfriendly, they were slow and inefficient. It took us over two hours to check in and once we finally got our rooms, they did not honor our prepaid reservation. This was eventually corrected, but the frustration was not worth it.
Very good location - close to everywhere
This is not truely 5 star hotel. It is poorly managed, no sence for details in hotel interier.
Good location, wonderful staff
Close to the city, spa was very good, staff was friendly.
Renovation, at times noise and blokking a bit of the view.
Sheraton Grand Rio Hotel Resort features numerous amenities like a tennis court, a spa, a hot tub, a sauna, an on-site gym, and several swimming pools that guests can use to relax or exercise while they're on vacation. This hotel also provides free high-speed internet that allows visitors to browse the web from their laptops and smartphones whenever necessary. Other amenities include complimentary breakfast, room service, laundry service, dry cleaning, and a concierge in the lobby who can provide assistance or offer directions upon request. People staying here also have access to an on-site bar, a lounge, a restaurant, and a game room. There are meeting rooms, banquet facilities, and a business center available for use, too. This hotel has facilities for disabled guests and has multilingual staff members, which can help international visitors and multilingual guests.
Every room in this hotel has at least one comfortable bed, plush pillows, and soft blankets. Also, each room here has a sitting area and a flat-screen TV so that visitors can enjoy movies and TV shows in the comfort of their room. This hotel also supplies every room with air conditioning so that each guest feels cool and comfortable during their stay.
Thanks to its convenient location, this hotel allows its visitors to check out nearby tourist attractions like Atahualpa Square, Leblon BeachRio de Janeiro Botanical Gardens, Rodrigo de Freitas Lake, and Pedra Bonita. Likewise, this hotel is only a few minutes away from popular restaurants like L'Etoile, Bene, Restaurant Casa da Cachaca, and Flor do Céu. Finally, the closest airports are Santos Dumont Airport and Internacional Airport, which are within 15 miles of the hotel.
based on 1,256 reviews
Value for money
Policies vary by room type and provider.
Sheraton Grand Rio Hotel & Resort is located at Avenida Niemeyer 121 - Leblon in Leblon, 10.7 km from the centre of Rio de Janeiro. Jardim Botânico do Rio de Janeiro is the closest landmark to Sheraton Grand Rio Hotel & Resort.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Sheraton Grand Rio Hotel & Resort.
Yes, Sheraton Grand Rio Hotel & Resort offers free Wi-Fi.
No, Sheraton Grand Rio Hotel & Resort does not offer free parking.
No, Sheraton Grand Rio Hotel & Resort does not offer free airport shuttle service.
Sheraton Grand Rio Hotel & Resort is 11.6 km from Rio de Janeiro Santos Dumont.
Yes, Sheraton Grand Rio Hotel & Resort is a pet-friendly hotel.
Yes, Sheraton Grand Rio Hotel & Resort has a pool on-site.