We checked in after 1am the check in person told us that he will extend our stay until 2am although that's pushing it but we checked in late. It was appreciated. In the morning we got a call from someone so rude we told him what we were told, he said no way you gotta go at 12. At this point I was annoyed and insulted. This person should not be at the front desk, no customer service skills I told him to check with the other person because 2pm it is. I would have been fine leaving but that nasty attitude. A half hour after the conversation, housekeeping pushed the door. She was most courteous and so apologetic as she was not told. The front desk people,need training. Not convinced I would stay there again!
I liked the size of the room and that the location was very accessible.
BORING AND TIRED
PARKING IN BACK
EVERYTHING FOR THE MONEY ABSOLUTELY NO VALUE SURE CLOSE TO JFK....SO WHAT WAS ON BUSINESS IN THE AREA ALL HOTELS ARE OVER PRICED PLACE NEEDS A PAINT JOB. FEELS LIKE A FUNERAL PARLOUR
The front desk was very nice and easy to check in. Looked like a Motel from the outside. but the rooms were very clean and modern. Nice comfortable beds too.
The location is good, easy access to many locations on long island.
The bed was so uncomfortable that my back still hurt a week later. The AC clicked on and off all night (despite being on the correct setting) and it was incredibly loud/rattling/screeching, constantly waking me up after finally falling asleep on the brick-bed. The AC also left a huge puddle on the floor. The shower curtain had holes in it. The walls were thick with dirt.
The sheets were old, had holes, and very itchy. the heat was blowing out cold air. bathtub was dirty. King bed with two flat pillows. Never again. Unpleasant stay
The Ramada Rockville Centre, formerly the Diplomat Motor Inn, has 98 well-appointed guestrooms. The guest rooms are laden with luxury amenities such as 32 inch Flat Panel TVs, Individual Cooling and Heating units and Concealed Refrigerators. This Ramada is also within walking distance of the Long Island Railroad which takes you directly to Penn Station in the heart of Manhattan a 40 minute ride. We are also located 10 Miles from John F. Kennedy Airport and only 25 minutes from LaGuardia International Airport. It is only a stones throw from downtown Rockville Centre where you will find a variety of shopping choices and fine dining. Fitness center, conference room, new lobby and lounge areas. Complimentary hot breakfast is served daily including scrambled eggs, hashbrowns, biscuits and gravy, sausage, pancakes, waffles, yogurt, fruit and cereal or oatmeal. Wi-Fi wireless connectivity encompasses the entire property and is also complimentary. We are 22 Miles from New York City and only minutes from Long Beach, Jones Beach State Park, South Nassau Communities Hospital, Mercy Medical Center and Coral House Banquet Facility.
Based on 563 reviews
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