Hôtel Mercure Paris Cdg Airport & Convention

New & clean

Poor customer services

A great place to stay before or after a Paris flig

All of the staff were very welcoming & helpful. Especially Sandrine @ the front desk who was nice enough to upgrade our room & give us a late checkout! All the other staff were equally accomadating. The hotel was clean quiet & well maintained, it was a nice preflight stay.

staff was not very competent food was expensive and mediocre

You don't hear one sound there, not from outside, nor from hotel inside. It was great for rest.

Transport to the airport, great beds

The general atmosphere of the hotel was excellent. The room was clean and comfortable. The food at the restaurant was excellent and prompt to arrive.

My sister and I wanted to eat breakfast at the bar in the hotel (since breakfast was listed on the menu as a possibility) but it was strangely not open and we had to find food somewhere else. Otherwise, there was nothing we didn't like.

Proximity to airport. Great place to stay if you have an early morning flight.

The service in the restaurant was painfully slow, and the food was not worth the wait.

Comfortable bed and shuttle service to the airport.

The room was very small, difficult to move about with four pieces of luggage.