2 stars
Best Western at O'Hare
10300 West Higgins Road, Rosemont, IL 60018-3818, United States
Rosemont, IL
See location+1 847 296 4471Photos of Best Western at O'Hare
Overview
Conveniently located minutes from O'Hare International Airport, Best Western at O'Hare offers comfortable accommodation in Chicago. Surrounded by local bars and restaurants, it is within walking distance from O'Hare Transfer Railway Station.
Best Western at O'Hare provides a 24/7 reception, plus a free shuttle service and an express check-in and check-out feature. For added convenience, it offers laundry facilities, luggage storage and meeting rooms.
All the cosy rooms at the hotel feature a refrigerator and a desk. They are also equipped with a microwave, a hair dryer and a shower.
Best Western at O'Hare has its own on-site restaurant, convenient for guests wishing to eat in. In pleasant weather, guests are invited to enjoy their meals alfresco on the outdoor terrace.
Best Western at O'Hare is within walking distance of Allstate Arena. The multilingual staff will also be happy to provide dining suggestions and help organize sightseeing itineraries.
Latest deals for Best Western at O'Hare
Amenities at Best Western at O'Hare
- Fitness centre
- Restaurant
- Room service
- Free Wi-Fi
- Business centre
- Airport shuttle
- Meeting/Banquet facilities
- Parking
- Laundry service
- Laundry facilities
Services and conveniences
- ATM on-site
- Room service
- Business centre
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Parking and transportation
- Airport shuttle
- Parking
Accessibility and suitability
- Disabled Access
- Elevator
Laundry
- Laundry facilities
- Laundry service
Basics
- Free Wi-Fi
- Air-conditioned
Kitchen
- Kitchen
Dining
- Restaurant
General
- Storage available
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Best Western at O'Hare
7.0
Good
2312 verified ratings
Wonderful
674
Very good
370
Good
401
Okay
229
Fair
240
Mediocre
104
Poor
294
Guests say
Guests generally appreciated the hotel's location and proximity to the airport, with many noting that the shuttle service was helpful. The comfort of the beds was also positively highlighted. However, there were significant complaints about the service, specifically regarding parking issues, shuttle delays, and unresponsive staff. Cleanliness was another area of concern, with reports of grimy rooms and even pests found in bathrooms.AI-generated from customer reviews
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7 out of 10
24 reviews
8 out of 10
2 reviews
Hotel is hostile to 3rd party apps (like this one) The staff will refuse to help you and deliberately avoid passing you to a supervisor. They will take your money regardless if you actually stay there or not. Do not get caught in the scam, avoid this Hotel.
Pros (+) The breakfast was amazing
Cons (-) I was disappointed that parking was NOT free as advertised on the kayak.com and Expedia.com websites
Pros (+) We were there only a short time. The front desk staff was very helpful. The room was clean and comfortable.
Cons (-) There was a lingering smoke smell in the bathroom. In addition, it would have been nice to have queen sized beds instead of full size. It was small for two people to share a bed!
Pros (+) Nothing at all. Toilet was not clean, elevator was broken, breakfast was nasty. I could go on for days. Beds were old and I felt springs from bed when laying down. I don’t recommend anyone to stay here felt like I was at a motel.
Pros (+) Great check in service, large rooms, free airport shuttle at .005 and 0.35 past the hour. All in all a very convenient stay.
Pros (+) Close to airport
Pros (+) Staff was very helpful and courteous, the shuttle drivers were prompt and the room was updated with very comfortable mattresses. The bathroom was clean and well stocked with towels and washcloths. We had a great dinner at the restaurant at the end of the building, Shoeless Joe's, which was easy to walk to and open late. With free breakfast, Wi-Fi, and proximity to O'hare airport, can't beat it.
Cons (-) Pickup took thirty minutes. Though I was in the proper spot, they claimed that I missed the van.
Pros (+) My room was nice once I got into it.
Cons (-) BUILDING: When I arrived, I literally thought the hotel had shut down because the property and building looked like a mangled construction site. I found the entrance and attempted to check in. CHECK IN DISASTER/ CUSTOMER SERVICE: I gave the girl my name and she laughed at me and told me I was in the wrong hotel. I confirmed the hotel name and showed her my confirmation email. She gave me a confuse...
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Pros (+) Van driver went out of his way to help. The front desk staff were courteous and professional.
Cons (-) The facilities were run down - we had two rooms next to each other. Unfortunately one of the rooms we had entry to had people already in the room.
Location
10300 West Higgins Road, Rosemont, IL 60018-3818
What's nearby
- Wolff's Flea Market0.7 km
- Allstate Arena0.7 km
- OLC Education & Conference Center0.7 km
- Rivers Casino1.9 km
- The Westin O'Hare2.3 km
- MB Financial Park2.7 km
- Donald E. Stephens Convention Center3 km
- Hyatt Regency O'Hare3 km
- Fashion Outlets of Chicago3.1 km
- Rosemont Theatre3.1 km
- Des Plaines History Center4.5 km
- Des Plaines Public Library4.6 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western at O'Hare
Low season | February |
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High season | October |
Average price (weeknight) | C$ 197 |
Average price (weekend night) | C$ 175 |
When to book a room at Best Western at O'Hare
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price