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|"The staff was amazing."||(in 40 reviews)|
|"Nice room and great staff!"||(in 38 reviews)|
|"Kind of close to airport."||(in 19 reviews)|
|"Not enough handicap parking."||(in 20 reviews)|
|"I found toe nails on the floor."||(in 1 review)|
|"Not operated by Westin!"||(in 5 reviews)|
|room was very nice||in 108 reviews|
|amazing staff||in 74 reviews|
|shuttle service||in 67 reviews|
|pay for parking||in 59 reviews|
|double bed||in 54 reviews|
|close to airport||in 50 reviews|
|great hotel||in 48 reviews|
|great location||in 47 reviews|
|front desk||in 40 reviews|
|bathroom door||in 20 reviews|
|credit card||in 17 reviews|
|westin||in 16 reviews|
|wifi being free||in 16 reviews|
|nails on the floor||in 6 reviews|
|good at the restaurant||in 5 reviews|
|next door||in 4 reviews|
|nice place||in 4 reviews|
|downtown chicago||in 3 reviews|
Checkin was quick and room was available but it was 4 pm so should have been. Shuttle was quick to the terminal on way back.
Had to drop car off at Hertz and Westin shuttle doesn't stop at Rental Car facility. Had to take bus to terminal and wait for Westin shuttle there.
Great forced overnight option for O'Hare!
Convenient business meeting location near O'Hare
Location and convenience to O'Hare meant getting into and out of town was straightforward, especially with good summer weather. The accommodations were excellent and food very good. I did not need to go into downtown Chicago for anything as what I needed was right there at the meeting venue.
This is no fault of the hotel's, but our meeting organizers could have considered a hotel literally at O'Hare airport to spare any need for shuttle service. Otherwise I was very happy with my experience!
Good but not great
Close to O'Hare, good food in restaurant (but pricey), good conference facilities, clean, comfortable.
Slow bellhops, watered down cocktails in bar, pair of queen beds is really a pair of full size, humid in rooms, doors stuck
That it was clean and you have till 3 to check out on Sunday.
You had to pay to park
Location, van service, room for the price, VERY nice front desk staff
Noisy neighborhood near airport/flight path
Very comfortable bed and great fitness center.
Unexpected expenses such as parking when there is no other alternative to parking
I needed a clean, dog friendly hotel for the night and this hotel was everything I needed. Not many nice dog friendly hotels that don't charge you exorbitant pet fees.
Its nit-picky, but I left at 5:30 am and there was no coffee service at that hour. If that's my only complaint, its doing pretty well.
Fantastic property and a great price.
Cleanliness. Spacious. Comfortable.
Very long lines in the hotel Starbucks. Add more staff or another coffee shop.
Convenient & good quality
Great customer service, I like that their airport shuttle is reliable, leaves every 15 min. I absolutely loved the room service!
Room wasn't thoroughly cleaned, I found trash in the carpet. Also the coffee maker in my room wasn't working
Best hotel experience!
My boyfriend and I had a flight out of O'hare early in the morning and were between staying at the Hilton or the Westin, and fortunately the Westin won. The shuttle to and from the airport was fast and our driver was very friendly. When we checked in, there was a line and somehow we were still greeted within 30 seconds, to which the front desk was so apologetic about our 'wait' (so polite)! When we asked of things around the area to do, the concierge went above and beyond as to tell us basically everything fun within a 10 mile radius. The staff was extremely friendly!
Located near Chicago O'Hare Airport in Rosemont, the Westin O’Hare hotel offers 4-star luxury accommodations. Its spacious guest rooms and suites feature sought-after details, including the hotel’s signature Westin Heavenly® Bed and its Westin Heavenly® Bath, plentiful natural light, and large, soundproof windows, all designed to provide a calming and relaxing atmosphere. Pets are also welcome to accompany guests, as the hotel is pet-friendly as an amenity. Other featured amenities are the availability of a business center, spa services, dry cleaning, and all non-smoking guest rooms that include traditional, deluxe, premium doubles, and suites.
Guests of the Westin O’Hare can also experience high-quality fitness amenities on the property like working out in the WestinWORKOUT® Fitness Studio, which is open 24 hours a day, a whirlpool, an indoor heated pool, a jogging trail, and two golf country clubs located just 8 miles from the hotel. Guests can also enjoy classic American cuisine dining, with a menu that offers a healthy twist, at the hotel’s Benchmark Gastropub restaurant, including a daily breakfast buffet.
As a premier destination for events, benefits of the hotel’s proximity to the airport include complimentary shuttle services to and from airport terminals and placing guests close to downtown Chicago, Donald E. Stephens Convention Center, and Allstate Arena. The Westin O’Hare is also close to many other local attractions and family activities that guests may enjoy. The hotel also features 50,000 elevated square feet of state-of-the-art venue space and offers professional services to help with meetings, weddings, and other desired events planning.
based on 504 reviews
Policies vary by room type and provider.
Guests with existing The Westin O'Hare reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at The Westin O'Hare for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
The Westin O'Hare is located at 6100 North River Road, 0.9 km from the centre of Rosemont. The Westin O'Hare is the closest landmark to The Westin O'Hare.
Check-in time is 3:00 PM and check-out time is 12:00 PM at The Westin O'Hare.
No, The Westin O'Hare does not offer free Wi-Fi.
No, The Westin O'Hare does not offer free parking.
No, The Westin O'Hare does not offer free airport shuttle service.
The Westin O'Hare is 3.7 km from Chicago O'Hare Intl.
Yes, The Westin O'Hare is a pet-friendly hotel.
Yes, The Westin O'Hare has a pool on-site.
The Westin O'Hare has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.