Why choose between downtown energy and the convenience of being five minutes from the airport? At Loews Chicago O’Hare Hotel, our guests can have the best of both worlds.
Unexpected Overnight Near ORDPros: Nicely appointed room; very good about late check in despite being busy (~2am). Cons: I had to purchase a toothbrush and have the lady and the shop tell the front desk guy (who had sent me to their shop) to give me toothpaste because they were out. A little dissapointing given the price and proximity to the airport.
Cons: Bed could have been more comfortable.
Excellent value Pros: Excellent value and room design and spaciousness Cons: Hassle to get online: last name is hyphenated and had to visit desk to resolve issue.
Pros: Clean, cool decor, good service, good shuttle , if you are ever stuck at Ohare
Consider this hotel
Great location for our bowling tournament!Pros: Loved the valet! And the Starbucks on location! The restaurants were great!!Cons: Did not like the pillows. I woke up with a stiff neck both mornings.
Pleasantly surprised. Pros: Stayed in numerous ohare area hotels during past five years and hands down, Loews was heads above in cleanliness, staff, and overall presentation. Spacious yet quiet, especially in a bustling area. Will be back.
Cons: Not impressed with charging to register early. And never have had a 4 pm register time.
Had to cancel due to inability to travelPros: Didn't attend due to not being able to get to the hotel. Cons: Contacted Loews and cancelled the reservation without any issues, but the booking agency decided that it was within their no cancellation period, so still charged. If the hotel refunds, I fail to understand why the agency still charges?
Very nice for the moneyPros: The staff was extremely friendly, the hotel looked great and the parking garage was great for us to leave our vehicle during our trip.
Not happy overallPros: Nothing muchCons: Pay to park even though it was that far from city, bad bathroom, no complementary breakfast
Cons: We got there and we had asked for a room with two beds and they said they didn't have one when we had already made the reservation with two beds. Staff did not do anything to accomadate us. Registration lady was rude and short.