Loews Chicago O'Hare Hotel

Reviews

Pros

"GREAT LOCATION.CLOSE TO SHOPPING OUTLETS" (in 30 reviews)

"Walking distance to Shopping Mall." (in 10 reviews)

"Great service, great food." (in 22 reviews)

Show reviews that mention

+

downtown chicago

outlet mall

parking garage

blue line

shuttle service

nicely appointed

parking fee

friendly staff

great location

close to the airport

nice hotel

great service

room was very nice

great restaurants

airport staff

beds were very comfortable

Okay

May 2018

4.8

Horrible Place

Near Outlets?

1. No microwave, that’s fine, there is a refrigerator full of stuffs for sale so you can’t use it, open the door, take any thing out longer than 45 secs, it is billed, be aware. 2. Wall as thin as a piece of paper, can hear lots of stuffs, bath room flush, shower, people talking, etc from other rooms. 3. Our room is underneath the laundry room, OMG, washer and dryer roaring for all the day. 4. Parking, $26 daily. Went to there as it was described “luxury”, so disappointed.
Excellent

Jul 2017

9.7

Great location for our bowling tournament!

Loved the valet! And the Starbucks on location! The restaurants were great!!

Did not like the pillows. I woke up with a stiff neck both mornings.
Excellent

Jul 2017

8.2

Excellent value

Excellent value and room design and spaciousness

Hassle to get online: last name is hyphenated and had to visit desk to resolve issue.
Good

Feb 2017

8.0

Bed could have been more comfortable.
Poor

Jan 2017

0.0

Had to cancel due to inability to travel

Didn't attend due to not being able to get to the hotel.

Contacted Loews and cancelled the reservation without any issues, but the booking agency decided that it was within their no cancellation period, so still charged. If the hotel refunds, I fail to understand why the agency still charges?
Excellent

Dec 2016

10.0

Very nice for the money

The staff was extremely friendly, the hotel looked great and the parking garage was great for us to leave our vehicle during our trip.
Excellent

Sep 2016

9.7

Pleasantly surprised.

Stayed in numerous ohare area hotels during past five years and hands down, Loews was heads above in cleanliness, staff, and overall presentation. Spacious yet quiet, especially in a bustling area. Will be back.
Excellent

Sep 2016

8.8
Okay

Sep 2016

4.5

We got there and we had asked for a room with two beds and they said they didn't have one when we had already made the reservation with two beds. Staff did not do anything to accomadate us. Registration lady was rude and short.
Mediocre

Jun 2016

2.5

Not happy overall

Nothing much

Pay to park even though it was that far from city, bad bathroom, no complementary breakfast
Excellent

Jun 2016

8.2

Unexpected Overnight Near ORD

Nicely appointed room; very good about late check in despite being busy (~2am).

I had to purchase a toothbrush and have the lady and the shop tell the front desk guy (who had sent me to their shop) to give me toothpaste because they were out. A little dissapointing given the price and proximity to the airport.
Excellent

Mar 2016

10.0

Clean, cool decor, good service, good shuttle , if you are ever stuck at Ohare Consider this hotel

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