No process rigor on stroller and people traveling
Pros: The in-cabin crew service was okay. The food voucher while in transit was well managed although clarity to the process must be given. All seems to be on the hush. Unless a passenger asks he/she won't get anything.
Cons: No arrangement for strollers and no consideration for parents traveling with kids at the Yaoundé Airport. The Yaoundé airport leadership is truly lacking and customer service is mere reference. Rudeness and unnecessary bad attitude. No coordination between the in-cabin crew and ground operation for the delivery of strollers on the side of the airplane. The signage at Casablanca Mohamed V airport needs improvement. It is very confusing for transit passengers. Almost everyone was asking for directions or where to to go next. The Casablanca airport has no arrangements for diaper change for a male traveling parent. Only one bathroom on the WHOLE terminal requiring plenty of walking