Value for money
Distance to city centre
Distance to airport
|"fab atmosphere and lovely staff."||(in 173 reviews)|
|"Our evening meal was delicious"||(in 17 reviews)|
|"Lovely room, lovely staff, lovely location"||(in 120 reviews)|
|"Service was poor and unfriendly."||(in 27 reviews)|
|"In desperate need of renovation."||(in 5 reviews)|
|"Worn carpets and walls were prevalent throughout."||(in 4 reviews)|
|reception staff||in 416 reviews|
|standard room||in 366 reviews|
|friendly staff||in 350 reviews|
|breakfast was good||in 282 reviews|
|grounds were lovely||in 250 reviews|
|beautiful location||in 241 reviews|
|food was good||in 209 reviews|
|comfortable bed||in 173 reviews|
|poor service||in 91 reviews|
|spa facilities||in 91 reviews|
|evening meal||in 32 reviews|
|need of updating||in 17 reviews|
|black pudding||in 11 reviews|
|threadbare carpets||in 8 reviews|
|tired and needs||in 8 reviews|
|peacocks roaming||in 7 reviews|
When we arrived at the hotel we were amazed at the size of the gardens, views & the splendidness of the castle hotel itself. We had all the facilities of the hotel, & the only way to explain this is again by comparison really. For £65 we got full access to the hotel, including settees, sofas & real fires, we got a full english breakfast for 2 with amazing views in the "Peacock room", our room itself had ample supplies of coffee (both normal and decaff), biscuits & hot chocolate, heated towel rail & bath/shower massive high def tv, & again amazing views of the Ruthin Countryside. Compare this to perhaps a famous inn (of which there are many), which would cost £70 without breakfast, no heated towel rail & no biscuits/hot choc in room.
Cant think of anything bad to say about this hotel. There was a wedding party there at the time, so space was limited for a nice evening meal, but the staff (thanks to Rianna) who laid a special table for us near a fire in a quiet room, and treated us like royalty. There are options for an expensive "posh" waiter service retaurant or your usual pub style normal price food, which was magnificent - we opted for the latter. I would go again and again, there is no comparison here to the far more expensive famous inns up and down the country, which have less and less complimentary items day by day.
Room was cold- ancient heating- but a portable heater was supplied within 5 minutes. Very helpful staff
The hospitality was second to none ,
Beautiful castle in amazing historic grounds. Very friendly staff.
The un-refurbished rooms had no thermostat and the heating was on full blast, so we had to sleep with windows open, bit of a waste of energy.
No point having porter did not want to help guests , only his tea break, reception staff need smarter UNIFORMS/appearance.
Tried to marry new boutique style in parts of hotel, this does not work,NEEDS to flow in style totally lacking at present
Wedding, food, staff
The room was a bit sahbby and in need of updating,
The castle grounds and the building itself
It appeared as though some of the rooms had not been used for quite sometime, these rooms were not as clean or well maintained as others.
Wonderful character of the hotel coupled with pleasant helpful staff
Helpful stafff and excellent food
Large room and great atmosphere
The breakfast room was very utilitarian
With a stay at Ruthin Castle Hotel & Moat Spa in Ruthin, you'll be steps from Nantclwyd y Dre and a 3-minute drive from Gower Area of Outstanding Natural Beauty. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
based on 997 reviews
Value for money
Policies vary by room type and provider.
Ruthin Castle Hotel and Spa is located at Castle Street, 0.3 km from the centre of Ruthin. Ruthin Castle is the closest landmark to Ruthin Castle Hotel and Spa.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Ruthin Castle Hotel and Spa.
Yes, Ruthin Castle Hotel and Spa offers free Wi-Fi.
Yes, Ruthin Castle Hotel and Spa offers free parking.
No, Ruthin Castle Hotel and Spa does not offer free airport shuttle service.
Ruthin Castle Hotel and Spa is 39.3 km from Liverpool J. Lennon. Ruthin Castle Hotel and Spa is 74 km from Manchester.
No, pets are not allowed at Ruthin Castle Hotel and Spa.
No, Ruthin Castle Hotel and Spa does not have a pool on-site.