Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

The hotel itself and its efficient staff. Very helpful indeed

Nothing

Best hotel we stayed in, roomy bathroom, location was truly excellent, staff knew your name, was always friendly and extra helpful

Beds were a little soft, restaurant food was not great for us

Fantastic location close to everything you could possibly want to see or do in Salzburg. Very polite and attentive staff - we were even given a tour of this historic hotel and finished with a cocktail. Some might not like the country style décor, but it represented the authentic traditional Austrian style which we enjoyed, and it added to our whole experience. The restaurant was excellent (but expensive!)

It was a strange set up in the hallways, and even in our room, for example the placement of furniture. However this was due to the historic and evolving nature of the hotel. and did not really create any problems.

Extremely friendly staff and service throughout our stay. The location is fantastic with very clean and comfortable rooms. The staff were very helpful and accommodated all our requests

The High cost of breakfast which although providing an excellent choice and first rate service at €130 for 4 adults and an 18 month baby was unsustainable for a 6 day stay! Fortunately there is a huge choice of local facilities offering far better value to commence your day.

Exceptionally courteous helpful staff Decorative detail of public rooms; furnishings & amenities of bed & bath rooms

This is a completely charming and absolutely delightful hotel. The best thing is it is traditionally Austrian and hasn't become a sleek modern hotel. However the conveniences are very modern and very lovely. Staff exceptional and the food was delicious.