It took me almost an hour to find the hotel as my gps was not working. The lady at the reception desk was very helpful. She upgraded my room. I was worried about trying to find the car rental place the next morning. She arranged for the shuttle driver to lead me to the rental return and he brought me back to the hotel the night before. I did not have to worry about being late to the airport and missing my flight.
Checking in was AMAZING after this was awful. Beds were where we will never stay there again HARD AND SMALL we understand ,its hard to control guests ,but we called front dest at 2am to take care of a guest whos baby cried for over 1hr and we had someone knocking at our door, bad enough we couldn't sleep. Great cleaning crew Very Friendly. When leaving front desk guy NOT friendly at all and we didn't even say anything about a rough night, he was rude when we asked for a receipt, he proceeded to say well....?! IT WILL BE BLANK!!! This is OK, if customer wants receipt JUST hand one out and be friendly so YOU provide best customer service and even IF beds were uncomfortable THEY MIGHT COME BACK because YOU were great like when we arrived he was not only fantastic we called him unreadable hulk and he was so pleasant in offering fresh cookies.
The stay was great. I'm a clean freak so it's hard to pass my "inspections".
The bathroom was terribly small. The door hit the toilet when we tried to open the door.
Needs to be renewed!
looks old and outfashioned
The Hampton Inn & Suites San Antonio - Airport, TX hotel is located adjacent to the San Antonio International Airport with everything very accessible from the hotel. If you are here on business or pleasure, the popular open floor plan of the bright, airy rooms and one room suites will allow you the space to complete the job at hand. Sure to please the busy executive or leisure Texas traveler, San Antonio Hampton Inn & Suites hotel guests will enjoy our complimentary On the House hot breakfast buffet served daily. Our hotel offers complimentary stays for children 18 and under with a parent, a state-of-the-art exercise facility on the property, an expanded business center, amenity filled guest rooms with our Cloud 9 Beds, and of course, our Hilton Honors Points and Miles. The Hampton Inn & Suites San Antonio - Airport hotel is as close to home as you can get and still be our guest. We love having you here in Texas at the Hampton Inn & Suites San Antonio - Airport hotel!
Based on 909 reviews
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