Cova Hotel

Cova Hotel

7.6
Good

Based on 1,500 reviews
 
655 Ellis Street, San Francisco, CA 94109, United States
  +1 415 771 3000
Cova Hotel - San Francisco, CA, United States
Check-in
Check-out
Compare vs. KAYAK |
Roomer C$ 145
TripAdvisor C$ 147
Last Minute Travel C$ 148
Roomer
per night
TripAdvisor
per night
Last Minute Travel
per night

Rooms

Check-in
Check-out

Double Rooms

C$ 169+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 169 per night
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Unknown
C$ 175 per night

Superior Rooms

C$ 158+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Unknown
C$ 158 per night
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Unknown
C$ 165 per night
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Unknown
C$ 172 per night
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Unknown
C$ 173 per night
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Unknown
C$ 178 per night
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Unknown
C$ 178 per night
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Double bed
C$ 181 per night
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Unknown
C$ 184 per night
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Double bed
C$ 201 per night
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King bed
C$ 219 per night
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Unknown
C$ 225 per night
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King bed
C$ 229 per night
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King bed
C$ 239 per night
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Double bed
C$ 239 per night
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Double bed
C$ 239 per night
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Double bed
C$ 239 per night
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Unknown
C$ 239 per night
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Unknown
C$ 239 per night
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Unknown
C$ 239 per night
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Queen bed
C$ 266 per night
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Double bed
C$ 282 per night
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Double bed
C$ 282 per night
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Double bed
C$ 298 per night
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Queen bed
C$ 316 per night
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King bed
C$ 339 per night
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King bed
C$ 339 per night
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Queen bed
C$ 487 per night
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Unknown
C$ 699 per night

Standard Rooms

C$ 147+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Unknown
C$ 147 per night
IMAGE
Unknown
C$ 148 per night
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Unknown
C$ 162 per night
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Unknown
C$ 164 per night
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Unknown
C$ 173 per night
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Unknown
C$ 173 per night
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Unknown
C$ 173 per night
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Unknown
C$ 173 per night
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Unknown
C$ 177 per night
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Unknown
C$ 178 per night
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Unknown
C$ 182 per night

Reviews

Pros

Traveller rating

108
93
29
12
3

Time of year

Traveller type

Show reviews that mention

+
union square
homeless people
tenderloin district
san francisco
number of homeless
lots of homeless
shuttle service
homeless persons
breakfast was good
staff was very friendly
breakfast and shuttle
roof deck
nice hotel
neighborhood homeless
bread or cereals
parking was expensive
felt safe
  • Excellent
    Apr 2018
    10.0

    No Air Condiioning

  • Okay
    Apr 2017
    5.1

    Extra fees

    The desk and restaurant staff were very friendly.

    I did not like finding out parking was extra, way extra. I paid almost 100 dollars to park Friday around noon until Sunday around 10am. With one out and return on Saturday afternoon. Seeing other hotels in the area with signs saying Free parking for guest and fee parking for public. Made me wish I'd stayed at one of them instead. Location is bad with crack and marriuana being smoked out in the open on the street surrounding.

  • Excellent
    Feb 2017
    8.5

    Nice hotel unfortunately in a bad area

    Nice roof top lounge, rooms are nice always clean friendly staff

    Ellis street has lots of people on sidewalks doing drug deals sleeping in streets and using drugs but it's a reality check and you need to be aware.

  • Excellent
    Nov 2016
    10.0

    Prime location

    The hotel was very clean, room and bathroom are large, bed comfortable, and the staff was very helpful. The top 8th floor lounge was nice and relaxing. Overall for the area this was the best hotel. Shuttle service to local visitors sites as well.

  • Good
    Jun 2016
    7.1

    Bit sketchy neighborhood but nice hotel

    Clean room, good staff, wifi

    Bad area of town, had an issue with water pressure in our room, breakfast is strange and not good

  • Okay
    Nov 2015
    5.1

    They charged me $300 on a bogus charge saying we had extra people I our room. When I called and asked them about it, they refused to look into it and made me go through my credit card company instead. They didn't even notify me of the charges.I saw them on my credit card statement the following month. DO NOT STAY HERE!!!!

  • Good
    Nov 2015
    7.7

    Great stay on Haloween

    We booked this hotel for the Haloween weekend. Despite being in the Tenderloin this was a really great hotel and we had a great stay. We didn't have any problems with the homeless people we had read about in previous reviews. It looked like there was a security guard in front of the hotel maybe making sure people weren't loitering. It was really easy getting an uber to get to where we were going.

    It was hot. Like really hot in the room. I know that air conditioners are not very common in san francisco but... maybe they could have left the balcony door open or something. It made getting our haloween costumes on kind of miserable. There were a couple fans to use but they didnt really help that much. Also, our toilet didn't really seem to work correctly.

  • Excellent
    Apr 2015
    9.1

    the Little Hotel that Could

    The Staff was so kind, patient and helpful. They are what made my stay special. They are familiar with the area and local activities. We arrived super early and the staff held our bags, until we were able to check in, so we could start our sightseeing. The hotel was clean and we'll maintained. Great security and always felt safe (traveling as a mother and two teenage girls). Loved the shuttle service which was easily scheduled and on time. Room was comfortable and upgraded, which is hard to find in San Fran. WiFi was fast and no loss of connection. Highly rated and approved by teenagers. Housekeeping was great, efficient and cleaned room daily. Bottomline, I will stay again when I head back in September with my husband.

    I'll say location as a con because it is the "elephant in the room" on reviews. You can't change location so there's only so much to say. The Thing is, it's not that bad. My daughters and I walked to public trans during the day and used hotel shuttle when we returned at night. No problems at all throughout stay. Area is what you expect from any major downtown area. There were homeless in front of the $400 per night hotels too so why pay more. Only "issue" I had was at the restaurant where you have your continental breakfast. They changed the breakfast options in January, which aren't reflected on the menu. No eggs, no potatoes and replacement of items are scarce. You can turn in breakfast voucher (reportedly worth $18.75) plus pay $8.75 and get the breakfast you were promised. That's seems like the voucher isn't worth anything because the breakfast is only worth $8.75. Eitherway, the oatmeal got me going in the morning.

  • Good
    Dec 2014
    7.7

    clean and comfortable, but creepy location

    given the rate, good and comfortable amenitiea

    scary to walk around at night

  • Good
    Nov 2014
    6.5

    Hotel itself looks nice, close to points of interest.

    The area surrounding the hotel was extremely rough and unsafe.

  • Good
    Nov 2014
    7.4

    Hotel was great! Location not so great...

    The hotel is nicely equipped and laid out. The room was nice, and I'd give the bed about a 5/10 in comfort. The staff was incredibly nice, saying hello to us every time we walked in, and goodbye every time we left. The included breakfast was fantastic, and that was a definite plus.

    They didn't have HGTV - that's a must when traveling! The location was pretty rough. I read about other travelers complaining that the location was bad, but I figured they were exaggerating. Ellis Street is pretty rough - lots of homeless people urinating and defecating on the sidewalks, but if you just skip Ellis and walk down another street to your destination, you'll be fine. There were a LOT of sirens going by the hotel each night, but I think that might have more to do with SF in general than just the Tenderloin District. Some of the loud noises at night might have been gunshots, but they also might have been dumpsters slamming. Some people say they wouldn't walk around at night, but it's actually not that bad. The homeless shelters open some time in the evening, so the later you're walking around, the less likely you are to actually encounter anyone.

  • Good
    Oct 2014
    8.0

    In for the weekend

    Free shuttles a few times a day. Staff was super helpful showing us best values for travel, food. Honestly can't say enough good things about the staff

    Rough area known as the tenderloin. I didn't mind and there were younger women on the sidewalk at night but area may be off putting for some

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About

Overview

A stay at COVA Hotel places you in the heart of San Francisco, within a 15-minute walk of Asian Art Museum of San Francisco and Westfield San Francisco Centre. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in San Francisco? This hotel has 1044 square feet (97 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Hotels.com

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Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

7.6 Good

Based on 1,500 reviews

9.6

WiFi

9.5

Cleanliness

7.5

Breakfast

5.9

Location

Things to Know

  • Nice building
  • Wonderful sightseeing
  • Friendly service
  • Good shuttle service

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Complimentary breakfast
Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased Accessibility
ATM on-site
Car rental
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Bar/Lounge
24 Hour Front Desk
Safe
Airport Shuttle (Surcharge)
Designated smoking area
Storage available
Terrace/Patio
Elevator
Business centre
Restaurant
Hairdryer
Cable or satellite TV
Free Internet
Wedding services
Rooftop

Location

Most Popular Landmarks

  • Asian Art Museum 0.4 km
  • Grace Cathedral 0.9 km
  • Cable Car Museum 1.3 km
  • Museum of Modern Art 1.4 km
  • Lombard Street 2 km
  • Exploratorium 2.5 km

About the Neighbourhood

Tenderloin is known for: foodies, graffiti, diversity

More

San Francisco Travel Guide

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