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Phoenix Hotel
3 stars

Phoenix Hotel

601 Eddy Street, San Francisco, CA 94109, United States
San Francisco, CA
See location+1 800 248 9466
From
C$ 134
Cheapest

rate per night

8.7
Very good
based on 752 reviews
752 reviews
Room type
Provider
Nightly total
Superior Room
C$ 134
Double room
C$ 159
Standard Room
C$ 171

Photos of Phoenix Hotel

Overview

Rating

The San Francisco Phoenix Hotel is located in the very heart of the Tenderloin neighborhood and it is considered to be a fantastic cultural icon of the locals as well is a longtime favorite for the rock 'n roll set. Guests can easily reach it from the airport via taxi, shuttle, or private transportation. It has plenty of variety when it comes to both dining options and rooms available, and as such, it can accommodate a large array of travelers.

Phoenix Hotel has many nearby venues that are great to visit while visiting the area. For example, the San Francisco Museum of Art is only a mile away, as is the Fisherman's Wharf. Travelers can also check out the famous Island Alcatraz, drop in on the Palace of fine arts or visit any number of nearby historical sites and parks.

In terms of accommodations, Phoenix Hotel has options such as a king room, a king suite, a poolside suite and ADA room and suite options. Depending on the room or suite type, they can come with coffeemakers, large flat screen TVs, sitting spaces, refrigerators, telephones, safes, and more. The hotel is also proud to offer corporate meeting spaces and rooms to help those who have business needs.

The restaurant, Chambers, at Phoenix Hotel has a seasonal menu that is carefully put together by Chef Nick Andoe. Dinner, weekend brunch, and cocktails can be served inside or outside on the pool's poolside patio. Chambers will gladly seat guests ranging from couples to large parties. So whether a person is coming with friends and family or they simply want to enjoy some time alone with that someone special, Phoenix Hotel is there to meet their needs.

Rating
8.7
Very good
Based on 752 verified guest reviews

Latest deals for Phoenix Hotel

Tue 29/4
Wed 30/4
King room
1 king bed
1 king bed
bed type unknown
Standard Room
bed type unknown
2 queen beds
bed type unknown
Queen room
2 queen beds
2 queen beds
Superior Room
1 king bed
bed type unknown
1 king bed
Double room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Phoenix Hotel

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Roll-in shower
  • Shower chair
  • Hypoallergenic
  • Hypoallergenic pillow
  • Adapted bath
  • Allergy-free room
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by stairs
  • Designated smoking area

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Trash cans
  • Conditioner

Bathroom

  • Raised toilet
  • Shower
  • Shower cap
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

General

  • Window
  • Family rooms
  • Garden view
  • Inner courtyard view
  • Telephone
  • Carpeted
  • Pool view
  • Storage available

Dining

  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Services and conveniences

  • ATM on-site
  • Safety deposit box
  • Mini-market on site
  • Key card access
  • 24hr front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Parking
  • Private parking

Laundry

  • Laundry service
  • Iron and ironing board

Health and safety

  • Daily housekeeping
  • Safe

Pool

  • Heated pool
  • Outdoor pool

Reviews of Phoenix Hotel

8.7
Very good
752 verified ratings
Wonderful
328
Very good
173
Good
121
Okay
51
Fair
39
Mediocre
22
Poor
18

Summary of reviews

Guests say
Guests have expressed strong concerns about the hotel's location, describing it as unsafe and filled with undesirable activities, particularly at night. Cleanliness issues were a repeated complaint, with reports of filthy rooms and poor maintenance. Conversely, many reviews highlighted the friendly and accommodating service from the staff, which was one of the more positive aspects of their stay. While the hotel offers some amenities and a good vibe, guests felt it was too expensive given its drawbacks, including noise disturbances and the overall maintenance of the property.
AI-generated from customer reviews
Service8.5 out of 10
Noise Level2.5 out of 10
Value for Price2 out of 10
Cleanliness1 out of 10
Location1 out of 10
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All reviews

10
Wonderful
jill, Sep 2019
Pros (+) Staff was friendly and attentive. Really cool vibe and it was a perfect warm day. Any questions we had they answered to accommodate as much as possible. Check-in time 3:00PM local Check-out time 12:00PM local (which is an hour later than most hotels).
5.1
Fair
Jessica, Jun 2018
Pros (+) On-site restaurant gives you a 15% discount if you're staying at the hotel. Free on-site parking. Close to BART and in walking distance of City Center.
Cons (-) This is such a poor redone of an old motel. I much prefer the Ace Hotel in Palm Springs. Needs nicer furnishings. Bad water pressure in the shower. No A/C and opening the windows forces you to listen to all the noise coming from the courtyard. Also, no toiletries were in my room.
8.2
Very good
Anonymous, Dec 2017
Pros (+) Good value for 5night stay over Christmas. Wish I had brought swim suit to swim in the warmed up beach. The light breakfast is perfect to start the day of errand. Nice parking and safety garanteed. Nice house staffs!
Cons (-) It can be a little bit noisy at night due to the bus station nearby and sometimes the bars inside the hotel.
5.1
Fair
Anonymous, Mar 2017
Pros (+) Restaurant/bar
Cons (-) Walking from Bart to hotel the streets were littered with crack heads and heroine users. Dozens were using right in front of us and some were passed out with needles in their arm. One was passed out in front of the lobby enterance. Also, hotel bar and restaurant closed on Sunday and Monday.
5.7
Fair
Carl, Apr 2016
Pros (+) Hotel has a nice out fashioned look to it. It was well maintained and clean. The hotel provided a very simple complimentary breakfast.
Cons (-) The hotel is located in a bad neighborhood so we didn't really feel safe walking outside it. The price was too high given the quality of rooms and location.
9.4
Wonderful
saranapa, Jun 2015
Pros (+) The set up of the hotel was great. There is a heated pool on the middle, with swimming up until midnight. You can still swim even when it very cold outside. All the room doors face each other, which makes for a fun, friendly atmosphere. The eatery on site is AMAZING! I'm not kidding when I say this, it was probably one of the best places I've eaten. It's filled with old record albums and has a coo...
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Location

601 Eddy Street, San Francisco, CA 94109

What's nearby

  • Civic Center Plaza397 m
  • San Francisco City Hall0.4 km
  • Union Square1.1 km
  • Moscone Center1.5 km
  • Museum of Modern Art1.5 km
  • Transamerica Pyramid1.9 km
  • Lombard Street2.1 km
  • Downtown San Francisco2.1 km
  • Mission Dolores San Francisco2.2 km
  • Embarcadero2.5 km
  • Ferry Building2.5 km
  • Oracle Park2.6 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Phoenix Hotel

Low season

November

High season

March

Average price (weeknight)

C$ 248

Average price (weekend night)

C$ 206
Cheapest month to stay with an average 32% drop in price.
Most expensive month to stay with an average 93% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Phoenix Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Phoenix Hotel

  • If you’re after a cheap room at Phoenix Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in November and April.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Phoenix Hotel, plan to stay on a Saturday or Thursday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Phoenix Hotel was booked for on KAYAK in the last 2 weeks was C$ 154, while the most expensive was C$ 154.
  • How long should you stay at Phoenix Hotel? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at Phoenix Hotel

  • Where is Phoenix Hotel located?

    Phoenix Hotel is located at 601 Eddy Street in Tenderloin, 1 km from the centre of San Francisco. Civic Center Plaza is the closest landmark to Phoenix Hotel.

  • When is check-in time and check-out time at Phoenix Hotel?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Phoenix Hotel.

  • Does Phoenix Hotel offer free Wi-Fi?

    Yes, Phoenix Hotel offers free Wi-Fi.

  • How far is Phoenix Hotel from the airport?

    Phoenix Hotel is 18.3 km from San Francisco. Phoenix Hotel is 19.5 km from Oakland.

  • Does Phoenix Hotel have a pool?

    Yes, Phoenix Hotel has a pool on-site.

  • How does KAYAK find such great Phoenix Hotel hotel deals?

    KAYAK scours the web for all room deals available at Phoenix Hotel in San Francisco and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Phoenix Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Phoenix Hotel.

See more FAQs

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Good to know

Value for money

8.8

Distance to downtown

1.0 km

Nearest Airport

San Francisco

Distance to airport

18.3 km