Good to know
|Distance to city centre||6.1 km|
|Nearest Airport||San Juan Luis Munoz Marin Intl|
|Distance to airport||5.4 km|
|"the staff here was amazing!"||(in 35 reviews)|
|"The location is great"||(in 17 reviews)|
|"The restaurant is great and everyone is very friendly and accommodating"||(in 8 reviews)|
|"There was nothing i didn’t like!"||(in 14 reviews)|
|"Very bad experience, small room for a high price."||(in 18 reviews)|
|"I don't recommend the hotel for the tourists"||(in 5 reviews)|
Time of year
Show reviews that mention
|food is great||in 14 reviews|
|friendly and accommodating||in 8 reviews|
|friendly hotel||in 19 reviews|
|hot water||in 5 reviews|
|immediately fixed||in 3 reviews|
|kitchenette very useful||in 3 reviews|
|like pictures||in 19 reviews|
|location was great||in 30 reviews|
|overlooking the ocean||in 36 reviews|
|private balcony||in 6 reviews|
|right on the beach||in 53 reviews|
|small and the room||in 36 reviews|
|smell like mold||in 3 reviews|
|staff was very helpful||in 47 reviews|
Location is outstanding; definitely the selling point of this hotel. It is a quiet area, very safe (being in a semi-gated community) and away from high rise apartments and noisy bars/restaurants. The hotel is quite literally on the beach.
Incredibly disappointed with the stay due to being unable to check in on night 1 and very poor customer management. I would not recommend staying here under any circumstances! Upon booking Hosteria Del Mar (pre-paying in full), I emailed the hotel to notify them of our planned after-hours arrival, as our flight was due to land after midnight. I was assured of a 24 hour reception service and no issue with late check in. Immediately after landing, I tried to call the hotel as a courtesy to notify them of our impending arrival, but there was no answer. We made our way to the hotel some 30 mins later, which was locked up and nobody in sight. We called both numbers listed on the exterior of the hotel, incessantly knocked on the door and waited in the middle of the night, stranded with bags in tow, for over 30 mins. Our only option was to find replacement accommodation for the night; we were able to call the Marriott and secure a room over the phone, however it took some 40 mins to make our way there. Arriving back at the hotel the next day I was directed to the manager, Chris. I explained the situation with grace, only to be accused of lying and that the story "did not add up." There was no acknowledgement of the lock-out and we were only offered (with reluctance) a room upgrade plus a 15% discount on the hotel restaurant. I requested a refund on the first night that we did not stay and compensation commensurate with the out-of-pocket expenses incurred after having to seek and travel to alternate accommodation (which totalled over $200). After a lengthy discussion, Chris very reluctantly refunded the first night and would not offer any apology or reasonable redress in line with the unreasonable inconvenience and expenses we were subjected to. Ultimately, it was a sour start to our trip and highlighted the unacceptable service and concerning security of this hotel.
Loved the service and the treatment. Lovely and comfortable. I slept like a queen.
This hotel is horrible I payed soo much money for a 2 night stay don’t waste your money here. 1-The staff is horrible rude. 2-Room was dirty. 3-The ac didn’t work well. 4-There is No beach in front of this hotel it’s all gone. 5-This hotel needs to update there pictures this hotel is all run down. 6-This hotel is zerooo stars. 7-I will never stay here again or will never recommend it to no body.
They charge you for colgate paste
With a stay at Hosteria Del Mar in San Juan (Ocean Park), you'll be within a 5-minute drive of Carolina Beach and Condado Beach. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in San Juan? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
based on 280 reviews
Things to Know
- Great view
- Beach nearby
Policies vary by room type and provider.
FAQs when booking at Hosteria Del Mar
Where is Hosteria Del Mar located?
Hosteria Del Mar is located at Calle Tapia # 1 Ocean Park in Santurce, 6.1 km from the centre of San Juan. Ocean Park is the closest landmark to Hosteria Del Mar.
When is check-in time and check-out time at Hosteria Del Mar?
Check-in time is 3:00 PM and check-out time is 11:30 AM at Hosteria Del Mar.
Does Hosteria Del Mar offer free Wi-Fi?
Yes, Hosteria Del Mar offers free Wi-Fi.
Does Hosteria Del Mar offer free parking?
Yes, Hosteria Del Mar offers free parking.
Does Hosteria Del Mar offer free airport shuttle service?
No, Hosteria Del Mar does not offer free airport shuttle service.
How far is Hosteria Del Mar from the airport?
Hosteria Del Mar is 4.8 km from San Juan Isla Grande. Hosteria Del Mar is 5.4 km from San Juan Luis Munoz Marin Intl.
Can you bring pets to Hosteria Del Mar?
Yes, Hosteria Del Mar is a pet-friendly hotel.
Does Hosteria Del Mar have a pool?
No, Hosteria Del Mar does not have a pool on-site.
Reviews about Hosteria Del Mar
Most Popular Landmarks
- Ocean Park 56 m
- Museo de Arte de Puerto Rico 1.6 km
- Condado Beach 3.1 km
- Plaza las Americas 4.2 km
- Castillo de San Cristobal 6.4 km
- The Poet's Passage 6.9 km
|San Juan Isla Grande||4.8 km|
|San Juan Luis Munoz Marin Intl||5.4 km|