Modern look that is on the beach with pools and in a nice area. Every part of the hotel was clean including the gym and toilets. The restaurants were also excellent with good choices and healthy options available. Overall awesome and would definitely recommend this luxurious hotel.
Resort fees. I feel that the hotel is priced right and that there is no reason to tack on resort fees. Drinks a little pricey
hotel staff was very friendly and helpful. hotel was right on the water, great drinks and food. Located in a nice area to walk around at any time of the day. Close to shopping, and local restaurants. Hotel guests were a mix of families, couples, business, and groups of friends. There was an adult only pool as well as 3 others. Will definitely be going back and staying here!
Nice resort but crowded
Well maintained despite not being a new resort; Modern, comfortable and clean rooms; Large staff and very friendly and accommodating; Adult pool! It was the most quiet and least congested area. Not sure some people knew it was there. If you like resorts and don't mind the crowds you will enjoy this hotel.
Party-like atmosphere on the weekend- if that's what you want you will have a great time. Personally, I didn't like the music on the beach. Also, the beach is fairly narrow and the main beach area and pool area are both crowded with chairs very close to one another. I prefer more space and don't want to be sitting an inch away from a total stranger. It can be tough to find the sun in the afternoon when the hotel casts a shadow on the beach. Scope out a good spot early.
Loved the suite with full kitchen. Would do this again!
HOusekeeping was not cleaning room if I did not ask or let them know I was out. Room did not get made up last day at all, and I was out all day.
Good price, but does not compensate when there's a
The beach and pool facilities are great
My room did not electricity for 48 hours, the hotel would not offer much more than a complimentary buffet breakfast.
Everything we were hoping for
Vibrant, entertaining but also relaxing and luxurious. Staff was friendly, helpful and courteous. The facility was clean, never noticed bathroom soap, towels, tissue empty or a mess. Room was a suite with ample space, balcony and kitchenette. It seemed much more suited to adults only but there were families. Location was great, right on the beach. Bikes were available which we took into Old San Juan. I would stay here again and again with adults.
On occasion, I felt that the music was too loud (ack! I'm getting old!) But that was really it.
Perfect upgrade from the standard chain hotels
I loved the 3 different pool options. We used the adult pool the entire time, which is much quieter and has a beautiful infinity pool overlooking the ocean. Most staff were so friendly and helpful. Menu is pretty reasonable and prices are comparable to surrounding area, except quality is much much better. Tuna salad was my favorite thing by far.
Mixed drinks were weak and pricey. Rules weren't always enforced. Example, there was a 5 year old at the adult pool for about 2 hours until someone finally noticed. We were also told we couldn't bring our own mixed drinks to the pool, yet others would blatantly have a 6 pack from cvs out in the open. Hallways were a little dingy.
Beautiful hotel in a great location. Resort fee? S
Beautiful hotel with open lobby and modern clean feeling.
Even though the reservation was a prepaid, I still got hosed with a resort fee. A couple of bottles of water and a beach chair shouldn't cost 25 bucks. Got the runaround as to why my Marriott status was worth nothing at this resort property.
Amazing views, great location
All 3 pools were beautiful. Definitely worth the upgrade to an OceanView Suite. The views are out of this world! Restaurants all had good food, even poolside. Pleasantly surprised. Would definitely return To PR and stay here again.
Nothing to complain about
location and beach were great.
Fantastic hotel. Highly recommended
The staff were brilliant, extremely helpful and attentive. The porter staff were extremely knowledgeable and friendly. The front of house was professional and again could not do enough to help. the room was clean and tidy and the facilities excellent. Given I was also working due to plane delays, the addition of fast internet made working extremely easy. The restaurant was also excellent and the location of the hotel perfect, within easy reach of both golden sands and pools with 2 jacuzzis.
After my stay in the Marriott Stellaris (sister hotel to La Concha) about 1/4 mile away I was not a fan. This hotel shows them how it should be done. I can't rate either casino as I don't gamble but aside from that I could not fault La Concha Renaissance and would happily go again. I would not return to the Stellaris though.
Have it all at La Concha Renaissance San Juan Resort. Our luxury hotel offers upscale and chic amenities in an oceanfront location. Style blends seamlessly in this state-of-the-art resort situated in the heart of Condado in San Juan. Enjoy high-end shopping and the finest restaurants in the area within walking distance. Popular attractions such as Old San Juan and Barcadí Rum Factory are a short drive away. Let the pleasant sound of the waves be your alarm clock while staying in Puerto Rico. Our sophisticated rooms are ideal for winding down after a day of exploration. Try delectable dishes with local and international flavors in any of our seven restaurants. When downtime arises, try you luck in our casino, opt for an invigorating workout session, or take a dip in our stylish infinity pool overlooking the beach. In addition, our resort can host corporate events and the most romantic weddings in any of our 12 elegant venues. The possibilities are endless at La Concha Renaissance San Juan Resort.
Based on 3,161 reviews
Bar and Beverages
Value for money
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