Cons (-) No resort fee if extra facilities not used
4 stars
Eldorado Hotel & Spa
309 West San Francisco Street, Santa Fe, NM 87501, United States
Santa Fe, NM
See location+1 505 988 4455Photos of Eldorado Hotel & Spa
Overview
Eldorado Hotel and Spa offers award-winning accommodation in Santa Fe and is within a 10-minute walk of Santa Fe Depot Railway Station. It is also set within a five-minute walk of Santa Fe Plaza.
The hotel features an outdoor pool and a Jacuzzi, and guests also have access to a gym. The hotel also has a luxury spa, featuring a sauna.
Eldorado Hotel and Spa features rooms equipped with a refrigerator and a hair dryer.
Eldorado Hotel and Spa's in-house eatery is a hassle-free option for guests preferring to dine in. Alternatively, there is a large selection of international restaurants close by.
Many popular tourist spots are readily accessible from the hotel. New Mexico State Capitol, Loretto Chapel and Cathedral Basilica of St. Francis of Assisi are also within walking distance.
Latest deals for Eldorado Hotel & Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Eldorado Hotel & Spa
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business centre
Pool and spa
- Spa and wellness centre
- Rooftop pool
- Saltwater pool
- Massage
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Parking
- Valet parking
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- No smoking
Bathroom
- Shower
- Hairdryer
- Bathrobe
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Heating
- Air-conditioned
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Hiking
- Bicycle rental
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
General
- Family rooms
- Storage available
Health and safety
- Daily housekeeping
- Safe
Media and entertainment
- Flat-screen TV
Family friendly
- Kids meals
Fitness
- Fitness centre
Reviews of Eldorado Hotel & Spa
8.2
Very good
916 verified ratings
Wonderful
467
Very good
175
Good
105
Okay
69
Fair
41
Mediocre
26
Poor
33
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, highlighting the proximity to local attractions and the helpfulness of the staff. However, several reviews pointed out cleanliness issues, particularly with the hot tub and pool, as well as some outdated facilities. Additionally, there were complaints about undisclosed fees and a lack of communication from management.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.2 out of 10
6 reviews
8.3 out of 10
1 review
All reviews
Pros (+) Bed so relaxing. Nidah spa was very nice. I really pampered myself.
Pros (+) Staff was excellent. Very accommodating. Lobby and bar are updated.
Cons (-) The rooms are very dark. No overhead lighting, just floor lamps.
Pros (+) Great location
Cons (-) We booked a king room, but when we arrived we got a double room. Told us they could not guarantee roomwhen booked through a third party vendor. Disappointed and would book directly through hotel, to insure we get the room we want.
Pros (+) Great hotel marred by two issues
Cons (-) 1. "Heat is off in the summer" when outdoor temps are around 60 in the morning. Room was cold. 2. On check in, front desk tried to repudiate getaroom's reservation for a king size bed. They capitulated after I protested. Something to keep in mind: Getaroom, expedia, et al are agents of the hotel.
Pros (+) The front desk staff was amazing! I believe her name was kadeisha. She was friendly, informative and accommodating.
Cons (-) The valet staff was rather rude. They insisted we had to valet and even when we said we would pay the valet fee but prefer to park ourselves. He was quite condescending. I have traveled quite a bit and havent been to a hotel that wouldn't allow a guest to self park if they agreed to pay the prevailing parking rate. The rooms were spacious but were quite dark. The pool wasn't well cared for- the di...
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Pros (+) Great
Pros (+) It's a very quiet hotel in the low season. Restful and I got a lot of work done. The historic area is within easy walk as are several very good restaurants.
Cons (-) I think it's time for a furniture/drapery upgrade in the rooms, especially the mattresses. I expected better in a "luxury" hotel. If I had paid full high season price for this hotel, I would have been dissapointed.
Pros (+) Great public spaces
Cons (-) Windows in room were a little janky
Pros (+) The hotel was beautiful and so was my room. The bed was so comfortable. Location was great and staff were very helpful
Location
309 West San Francisco Street, Santa Fe, NM 87501
What's nearby
- Lensic Performing Arts Center118 m
- New Mexico Museum of Art285 m
- Historic District337 m
- Santa Fe Plaza339 m
- Palace of the Governors364 m
- Museum of Contemporary Native Arts0.5 km
- Loretto Chapel0.5 km
- Cathedral Basilica St. Francis of Assisi0.6 km
- San Miguel Mission0.7 km
- Scottish Rite Temple0.7 km
- New Mexico State Capitol0.7 km
- Site Santa Fe1 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Eldorado Hotel & Spa
Low season | June |
|---|---|
High season | August |
Average price (weeknight) | C$ 401 |
Average price (weekend night) | C$ 490 |
When to book a room at Eldorado Hotel & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.8 |
|---|---|
Distance to downtown | 0.4 km |
Nearest Airport | Santa Fe |
Distance to airport | 15.4 km |
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