Zuana Beach Resort
8.7
| Provider | Nightly total |
|---|---|
| Booking.com | C$ 140 |
| KAYAK | C$ 145 |
| Hotels.com | C$ 175 |
Good to know
Value for money | 8.1 |
|---|---|
Distance to city centre | 11.1 km |
Location rating | 9.1 |
Nearest Airport | Santa Marta Simon Bolivar |
Distance to airport | 2.5 km |
Rooms available at Zuana Beach Resort
Deluxe Rooms
C$ 230+
Standard Rooms
C$ 214+
Reviews of Zuana Beach Resort
Pros
| ""Peaceful, great service, nice food"" | (in 7 reviews) |
|---|---|
| "Really great service and phenomenal staff" | (in 6 reviews) |
| "Staff was incredibly kind and helpful" | (in 16 reviews) |
Cons
| "The mattress was too hard" | (in 2 reviews) |
|---|---|
| ""Beds are very uncomfortable, stiff as boards."" | (in 1 review) |
| "Really slow service and outdated property." | (in 5 reviews) |
Traveller rating
Time of year
Traveller type
Show reviews that mention
| staff is very nice | in 43 reviews |
|---|---|
| beach front | in 34 reviews |
| great hotel | in 34 reviews |
| swimming pools | in 30 reviews |
| food is not good | in 29 reviews |
| nice view | in 26 reviews |
| great service | in 25 reviews |
| great facilities | in 22 reviews |
| half an hour | in 16 reviews |
| santa marta | in 10 reviews |
| great value for the money | in 7 reviews |
| flight was very late | in 6 reviews |
| minor issue | in 6 reviews |
| room was clean | in 6 reviews |
| bowling | in 3 reviews |
| beds are very uncomfortable | in 2 reviews |
| comfortable bed | in 2 reviews |
| gym classes | in 2 reviews |
| mattress was too hard | in 2 reviews |
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ExcellentJun. 20178.2
Nice place for the family
the swimming pools, the location, the beach
food is not good and very expensive, cleanliness in some areas, not many activities for kids
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ExcellentMar. 20178.2
Buen Hotel, excelente ubicación pero requiere pron
Comida, ubicación y playa
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MediocreSep. 20154.0
Terrible Experience!
The room was OK and overall clean.
Terrible terrible terrible service! I stayed for 4 nights and no day or night was good! Always something happening. First we got to the hotel, and they didn't want to let us in through the gate to get checked in because we didn't have a room#..hey! Hello? How am I going to give you a room# if I haven't checked in? Then we got to the restaurant and they say we couldn't sit inside because they were closing but we would still receive the same service outside: and we had to wait. For half an hour for someone who would take our order. Every time we went to the restaurant, the service was so slow. We had to wait even like an hour for a small dish of fruit. Did they went to grow the fruit or what? One time that we ordered. Meat, the meat was bad! It even caused us a stomachache. Also, I asked for this room to be next to my family's room and they said when I was going to check in that I never mentioned that before. Also, we went to eat outside, and they were 5 rooms represented in the car, and they didn't want to let us in. Furthermore, one time I ordered an ice cream, and the girl never brought it; when I asked for it, she said she never got clarification on the flavor, but hey if you were confused you didn't ask for clarification either and decided to ignore it. additionally, we went to the pool one afternoon, and the odor was extremely disgusting!!!! This is nowhere near a 5 star service hotel!! Please look for a different one for your stay if you want to get good service!
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GoodMar. 20157.7
Beautiful But Bad Service
- The facilities were beautiful - The pool was nice - The beach was clean, very well kept - Door men were very attentive - Away from the main stream beaches but close enough for a short drive to Santa Marta and Rodadero for food - 5 minutes from airport
- Front desk service was awful and not welcoming. (The entire lobby is quiet and an awkward first experience) - Food - Room service has awkward times - Can't buy basic things anywhere after hours including water! - Breakfast food was ok - Bar at pool makes horrible beverages. We had their margaritas and coconut beverage. - WiFi coverage was bad in room. Fine on balcony.
About Zuana Beach Resort
Overview
This 5-star hotel provides numerous premium facilities, including a Turkish steam bath, outdoor tennis courts and water slides. It is situated a 10-minute car ride from Simon Bolivar International Airport and an airport shuttle is available for those staying at the property.
Guests staying at Zuana Beach Resort can enjoy taking a dip in the outdoor pool, working out in the gym or unwinding with a drink at the on site bar. Younger members of the family will always be entertained as there is an in-house games room and a kids club.
Recently refurbished, Zuana Beach Resort has 330 comfortably furnished rooms.
The hotel has an on-site restaurant, perfect for guests who prefer to dine in. In sunny weather, guests are welcome to enjoy their meals on the outdoor patio.
Zuana Beach Resort is an ideal base to explore nearby El Rodadero and Cienaga, which are within a 10-minute drive. El Rodadero Beach and Playa Blanca are easily reached by car.
Features
8.7 Excellent
based on 893 reviews
Cleanliness
Comfort
Facilities
Location
Check in |
4:00 PM |
Check out |
11:00 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities at Zuana Beach Resort
FAQs when booking at Zuana Beach Resort
Where is Zuana Beach Resort located?
When is check-in time and check-out time at Zuana Beach Resort?
Does Zuana Beach Resort offer free Wi-Fi?
Does Zuana Beach Resort offer free parking?
Does Zuana Beach Resort offer free airport shuttle service?
How far is Zuana Beach Resort from the airport?
Does Zuana Beach Resort have a pool?
Location
Most Popular Landmarks
- El Rodadero Aquatic Park6.5 km
- Mundo Marino6.7 km
- El Rodadero6.8 km
- Rodadero Sea Aquarium and Museum8.5 km
- Playa Blanca8.8 km
- Institución Educativa Distrital Normal Superior San Pedro Alejandrino10.9 km
Santa Marta Travel Guide
Learn about Santa Marta on KAYAK