Daily cleaning, installation of cabin HEPA filters on flights to Santa Marta
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Scores according to KAYAK customer reviews
Cons: "Everything. Never in my life I experienced this. It was beyond inefficiency, it was literally CRUELTY"
Pros: "The crew was attentive"
Cons: "The aircraft needs better maintenance. My table was tilted and the seatbelt was twisted"
Cons: "Food was served only once and when asked for anything to purchase or just to get something to eat- nothing was available for purchase but there were some chips that were never given to customers... very uncomfortable plain- no space to move, the handle of sit was broken and passenger ahead of us could not adjust her sit in the emergency row as it was going down and never upraight.. she had to take off and land in not very safe position!"
Cons: "Es un viaje corto donde solo ofrecen un café o un refresco"
Pros: "The service of the counter personnel"
Cons: "I think they can start to offer things to buy and beverages"
Cons: "One hour of delayed time"
Pros: "Confortable flght"
Cons: "Newer aircraft"
Pros: "It’s was all good great service and great stuff"
Cons: "I can’t think of anything...."
Pros: "I always try to book a flight with Avianca when traveling to Central America and South America .good food..excellent service"
Pros: "Crew checked lots of bags before boarding as they knew the plane was too small for all those carry-ons. Helped speed up the boarding process. Crew was helpful on board as well."
Cons: "Very rough landing. Locals on board said it was normal to miss the landing and circle back, but that was a first for me. Flight was too short for the crew to offer drinks."
Cons: "Avianca always delayed"
Cons: "they confiscated my circular knitting needles and crochet hook. This was no done on any other flight this trip or in the past. I do not see this rule on their website. what a drag."
Pros: "The crew, the service, enternaimente was good. On schedule and fast service."
Cons: "The plane was old and the seats a bit uncomfortable."
Pros: "A tiny bit more room than a 737 on the airbus."
Cons: "A bit of delay taking off, only 20 minutes or so, not the fault of the airline."
Pros: "Service on time and on point"
Cons: "Nothing really, had a good experience"
Pros: "The flight was incredible. Each seat had its own gaming controller/tv remote which made the flight literally fly by while I played Pac man."
Pros: "Everything ok just, 53 min delayed"
Cons: "53 min delayed"
Pros: "Service, food, entertainment"
Cons: "Everything was great!"
Pros: "The only thing that I liked was the entertainment even though some of my buttons were not working."
Cons: "My flight was delayed 2 hours and I was at the airport for 4 hours because I got there super early, due to my flight delayed I was caused to miss work."
Pros: "Great costumer service. Nice to have food aboard too, even for short flights."
Cons: "Too many delays and cancellation of my direct flight causing a new route which included a layover. Avianca has become increasingly unreliable. Their in flight services used to include food and now only refreshments are provided. Even in the business class section you are only provided with drinks. I would caution people and look for other airlines."
Cons: "Added an extra stop to my trip."
Pros: "Copa Airlines had good food and acceptable leg room, even in economy."
Cons: "We we're rebooked on Copa Airlines from Avianca after a delay and would have to go to Panama first, then Cancun, and arrive around 10 pm instead of 11 am. Do not fly Avianca out of JFK!"
Cons: "Bring your own entertainment. Not even sure what is on board but appeared to be not much to choose from."
Pros: "The route, not much waiting time, the food."
Pros: "Avianca cancelled my flight without prior notification !!!!"
Cons: "My mom Cancelled our trip because of a broken leg and getting a refund is a absolutel NIGHTMARE I might have to think twice to plan a trip again cause of an injury and refund"
Pros: "La atención y su comida"
Cons: "Que mis maletas las 4. no llegaron a Guayaquil y me quedé en ascuas por que son muy importantes. Espero que mañana 28/917 me la envíen como lo Acordado."
Cons: "This airline is awful. Their customer service is nonexistent. I will not fly them again."
Pros: "Food, punctuality, service."
Cons: "The check in could have been through the app or the web page"
Pros: "Very comfy. Very easy flight"
Cons: "Everything went well. More leg room would be nice"
Pros: "In a 6-hour flight departing at midnight. It was truly uncomfortable."
Cons: "In a 6-hour flight departing at midnight. It was truly uncomfortable."
Cons: "They didn't give a pillow"
Pros: "Ample legroom, ability to select seats without hassle, a warm meal! Also loved the fact that while flying from Miami to South America and back we had a 2 bag allowance each. These small things are rare nowadays."
Cons: "The phone customer service reps should be made aware that two lap infants cannot sit on the same side of the airplane row. There are only 4 oxygen masks above each side of the row."
Pros: "Easy trip to a very nice location, flight time around an hour, very enjoyable as always in Avianca."
Pros: "flight was smooth and on time."
Cons: "the food"
Pros: "On Time, Great Staff"
Cons: "It was delayed for almost a whole hour"
Pros: "Flights were on time regardless of weather conditions, very corteous crew, the meals were delicious. A very comfortable experience."
Pros: "I like the crew, very friendly"
Cons: "I don't like the food"
Pros: "Everything was great..."
Pros: "that we landed safely"
Cons: "plane take off was delayed flight 670 and employees on ground were un-organized and over booked"
Cons: "I have extra charge fee on my debit card. Yesterday I spoke with Avianca for 1 1/2 hour trying to fix it.... Let's see if they will do it."
Cons: "As I arrived to check in I was notified that I would not be able to fly to San Jose from Colombia because I did not have the yellow fever shot which Costa Rica requires from flights coming from Colombia. Even though I am an American citizen.And when you receive the shot you must stay in Colombia for 10 days before you can leave the country.i don't understand why one is allowed to purchase a ticket from Colombia to Costa Rica without proof of the required vaccination.I didn't even receive a simple notification to receive the vaccination before my trip.Now I am still in Colombia.Already down an extra unexpected $500 and will miss work back in the states for not being able to return home on time.An airbnb reservation will be lost in Costa Rica which was prepaid for 5days.Worst of all I'm stuck in Colombia spending unexpected money to survive and will not be able to visit my PAID trip to Costa Rica.So unfair and a hole I will have to dig myself out of when and if Im able to make it back home"
Cons: "we still havent take. iff"
The cheapest airline ticket to Santa Marta from Canada in the last 72 hours was C$ 457 one-way, and C$ 1,086 round-trip on the route from Toronto to Santa Marta. The most popular route is from Toronto to Santa Marta and the cheapest ticket found on this route in the last 72 hours was C$ 567 round-trip.
Santa Marta Airport is 14 kilometres from the centre of Santa Marta. View on Map.
Santa Marta is served by Santa Marta Simon Bolivar Airport, also commonly referred to as Santa Marta, Simon Bolivar, Simon Bolivar Intl, or simply Santa Marta Airport. The airport code is SMR.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Santa Marta up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Airlines flying to Santa Marta have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Santa Marta
Masks required on board, masks provided on flights to Santa Marta
Social distancing seating
Middle seats unavailable to book on flights to Santa Marta
Testing for antibodies, testing for symptoms for flights to Santa Marta
Waiving of change fees. Search flexible flights to Santa Marta