Pros (+) Nothing
Cons (-) filty facility dirty food in used microwave large dirt stains on the carpet toilets had black stains
2 stars
Extended Stay America Suites - Santa Rosa - South
Photos of Extended Stay America Suites - Santa Rosa - South
Overview
Santa Rosa hotel in Southwest Santa Rosa with free breakfast and a 24-hour front desk This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request. Extended Stay America Suites Santa Rosa South offers 114 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is offered on request and hair dryers can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Extended Stay America Suites - Santa Rosa - South
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
- Internet
Kitchen
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Microwave
- Dining area
- Kitchen
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Heating
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Telephone
- Carpeted
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Wardrobe or closet
- Alarm clock
Workspace
- Desk
Health and safety
- Safe
Services and conveniences
- 24hr front desk
Family friendly
- Complimentary breakfast
Reviews of Extended Stay America Suites - Santa Rosa - South
5.8
Fair
895 verified ratings
Wonderful
188
Very good
71
Good
81
Okay
58
Fair
103
Mediocre
77
Poor
317
Summary of reviews
Guests say
Guests expressed significant dissatisfaction with the hotel's service and cleanliness, citing rude staff interactions, unclean rooms, and a lack of basic supplies. However, some appreciated the hotel's location and the homey feel of the rooms, indicating potential for improvement if management addresses these issues.AI-generated from customer reviews
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Score by provider
5.6 out of 10
554 reviews
5.8 out of 10
175 reviews
7.7 out of 10
45 reviews
3.9 out of 10
7 reviews
All reviews
Pros (+) I enjoyed having a kitchen in the room. The bed was comfortable, the room was clean. The front desk staff was courteous and helpful.
Cons (-) The room and the facility need updating, maintenance, and some renovation. Improved TV access would be appreciated. The location is not within walking distance of any stores or restaurants. This hotel is overpriced.
Pros (+) Staff was very nice and friendly
Cons (-) Conditions are very dirty outside on the facility grounds. Linens are clean with out checking with a black light. Carpet is filthy, wore shoes or flip-flops all the time. House keeping only comes if you stay at least 8 days. Very noisy hotel above and beside the rooms. We will not stay in this location again
Pros (+) Nothing!
Cons (-) Everything!!
Pros (+) Easy to find. Right off the freeway.
Cons (-) Showed up at 4pm, check in was at 3 and they had no rooms clean. Lots of people wandering around, maybe they were waiting for rooms to be cleaned. The room was okay, but you have to ask for a coffee pot, cups, etc. I had stayed in an Extended Stay before, this was not the same quality. Next to freeway and car dealerships. Its okay if you just need a place to crash for a night, but not a touristy o...
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Pros (+) The front desk staff was so rude that we actually cancelled our room reservations and stayed at a different hotel in the area. The place looked a bit shady. We are so glad that we left.
Pros (+) Nothing
Cons (-) Filthy room right next to the freeway and it smelled. We asked for another room and that was marginally better with less stains on the carpet. Other guest looked more like the homeless alongside the highway on ramp. Two rooms down from our second room was a sheriffs eviction notice taped to the door. The smell of marijuana coming from one of other rooms and the appearance of the other guest sugges...
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Location
2600 Corby Avenue, Santa Rosa, CA 95407
What's nearby
- Luther Burbank Home and Gardens2.6 km
- De Turk Round Barn3.1 km
- Rosenberg's Department Store3.1 km
- Museums of Sonoma County3.1 km
- Taylor Mountain (Sonoma County, California)4 km
- McDonald Mansion4.2 km
- Snoopy's Home Ice5.4 km
- Charles M. Schulz Museum and Research Center5.4 km
- Carol Shelton Wines6.8 km
- Spring Lake Regional Park6.8 km
- Bennett Valley AVA6.9 km
- Bennett Mountain8.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Extended Stay America Suites - Santa Rosa - South
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See most recommended stays in Santa RosaGood to know
Value for money | 6.4 |
|---|---|
Distance to downtown | 3.0 km |
Nearest Airport | Santa Rosa Sonoma County |
Distance to airport | 13.5 km |
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