Holiday Inn Santiago - Airport Terminal

Reviews

Pros

"Very clean and comfortable hotel." (in 58 reviews)

"Super comfortable beds, great room service." (in 29 reviews)

"Staff is very friendly & efficient." (in 93 reviews)

Cons

"No complimentary water" (in 20 reviews)

Show reviews that mention

+

right across from airport

walk from the terminal

early flight

water in room

airport room

walking distance

good breakfast

great location

overnight stay

bar and restaurant

staff very professional

comfortable bed

friendly staff

tea and coffee

comfortable hotel

Excellent

Mar 2018

9.1

Great location

Was across a small street from the airport. 24 hr security and made it easy to get to the airport for a very early flight.
Mediocre

Jan 2018

2.8

Worst service ever, cheap thin beds and paper bedding

That it was right across from airport

Food is horrendous and when we checked in the front desk girls were unaccomodating and not gracious in any way. Our room had a view of dirt and a fat man undressing across the way, and when all we wanted to do was lay down to recover from jet lag, the beds were hard as a rock yet bent in flimsy, strange places. The remote control was filthy and it reminded me of a one star hotel. Very gross!!
Good

Feb 2017

7.7

Proximity of the terminal

To expansive
Excellent

Jul 2016

10.0

Convenient location

Directly across from international departure entrance.
Excellent

Jun 2016

10.0

Excellent Stay

This Holiday Inn is the nicest we have ever been in. The staff is wonderful and every detail has been paid attention to. Would go back the next time we're in Santiago.
Excellent

Apr 2016

10.0

Perfect for layover

opposite the airport. Perfect for layover. Staff very friendly and speak English if your Spanish is not good.
Good

Dec 2015

8.0

The rooms and facilities were freat

My experience. My passport was stolen in the restaurant the evening before my flight.
Excellent

Sep 2015

10.0

Excellent Hotel

Best Holliday Inn !
Good

Jun 2015

7.7

Reasonable if you need a hotel at the airport

Staff was efficient and courteous, English was good. Room service was also good -- food arrived quickly and was decent as far as room service goes. The prices for room service and the restaurant were all reasonable and the service was friendly. Room was clean and the beds were comfortable. Wifi worked fine.Overall a pleasant stay. It is not the most luxurious hotel, but it got the job done comfortably.

The price for the kind of room you get -- a bit pricey. I guess location is what you're paying for, since it is literally across the street from the terminal. There were similar rooms at the Ritz Carlton and Grand Hyatt for roughly 60-70 dollars more, but in the city center, which is about a half hour from the airport to provide context. Also, the room was supposed to be non-smoking, but I did notice a faint smell of cigarette smoke. Nothing too bad.
Excellent

Apr 2015

10.0

Gets you to the plane on time

For those with early flights -- or who worry about transport to the airport-- this is an ideal facility It is just across the street and quite comfortable. Nothing exotic or surprising.
Excellent

Feb 2015

10.0

Everything was great!

Amazing service, everything clean, all brand new. Great bed and it wasn't a noisy room despite being besides the airpot.

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