Good to know
Distance to city centre
|Praya Lombok Intl|
Distance to airport
|"The staff was super nice!"||(in 103 reviews)|
|"Beautiful resort, friendly staff."||(in 14 reviews)|
|"Stunning views from out room!"||(in 70 reviews)|
|"They dont serve alcohol"||(in 10 reviews)|
|"also very dirty room"||(in 36 reviews)|
|"Strange and a little bit scary."||(in 11 reviews)|
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Size of the room, private pool, friendly staff- evreryone from reception to the restaurant staff. Always welcoming everytime we went out. Greenery around the hotel, well kept hotel ground. And the view from the restaurant. Breakfast was good everyday - limited choice but tasted good.
Housekeeping seemed bit inconsistent such as some days we had a face/hand towel each while other days its was just one between the two of us, toiletries not restocked everyday - nothing major as we carry our own. It is bit of a shame that what could have been the really gorgeous villas are starting to show their age as it seems they are not maintained properly, really simple things such as tap in the bathroom looked like it could come off anytime, container for shampoo/conditioner was chipped, mould starting to buildup near deck in the outside area. I think if attention could be paid to maintaining little things it could be even better. Most of the the villa is built on a hill/slope which goes up to the restaurant and other villas, so has lots of stairs, but only one lift which was out of order most of our stay anyway. Please note the lift actually only goes single floor, its almost like olden day pulley system, doesn't have the capacity ti get in and out of multiple floors.So be prepared to walk lots of stairs - did not really bother us but if you have any issues with mobility you'd want to consider staying here.
Nothing, could not wait to leave. Was treated differently to other guests as we were Western. I felt discriminated against our service was slower than others, locals and muslim guests were greeted with drinks on arrival, we were not and we could see the difference in service by the staff towards us and others. Coffee would take ages to arrive in the mornings (usually after we had finished breakfast) and when we were leaving we missed out boat due to the taxi that we ordered turning up late. I booked the taxi the day before, and arrived at reception with our belongings 5/10 minutes before our taxi was due to arrive. I informed the guy on reception that we had booked a taxi with them for 10am and at 9:55am he said it will be 10 minutes. Then at 10:15 he asked what we were waiting for (even though he knew we was waiting for a taxi). When the taxi did arrive the driver was a pest, a nuisance who did not listen. I told him between 10 and 20 times we had a boat booked already and he still continued to say ‘i will take you to my friend he will give you good price’. He would not take no for an answer and even drove us to a different port. Awful experience avoid the Senggigi area and especially this hotel.
We used the laundry service next to the hotel and was told our clothes would be sent to reception the next day by 3pm. Still wasnt there by 4pm so i went to the laundry to collect myself. They could not locate my clothes for 30-45 minutes and when they eventually found them they were wet and smelt like wet dog. Resulting in some of my clothes being ruined and i had to re wash everything else, huge inconvenience. Whenever we went into town, we was swarmed upon by locals 5/10 at a time who would not listen or take no for an answer. Traveling to Lombok, impartiality Senggigi and this hotel was a huge disappointment i would like to forget. I really do advise westerners to avoid this place. Coffee would take so long to arrive in the mornings i could of grew the beans myself in the time it took! I do believe we were treated differently because we were Western. My girlfriend was upset the whole time at how we were being treated. Roles reversed there would be uproar.
the room and private pool
the private pool is deep
Fits for staycation and honeymoon or for us who need a peacefully place. I LOVE THE BANANA MILKSHAKE SO MUCH
Located far from the city center. Restaurant located too high and lift can't operate. Type of breakfast menu less diverse.
Staff was extremely friendly. Room was really great especially the pool inside. Couldn't enjoy it really as we were late check-in but the room was nice! Thank you for the decoration birthday
With a stay at Svarga Resort Lombok in Senggigi, you'll be within a 5-minute drive of Senggigi Beach and Art Market Senggigi. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Senggigi? This resort has 1184 square feet (110 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 699 reviews
Things to Know
- Great view
- Stylish hotel
Policies vary by room type and provider.
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Most Popular Landmarks
- Pantai Senggigi 1 km
|Praya Lombok Intl||39.4 km|
|Denpasar Bali Ngurah Rai||100.2 km|