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|""Nice hotel, great location!""||(in 83 reviews)|
|"Helpful and friendly staff."||(in 73 reviews)|
|"The hotel was great."||(in 52 reviews)|
|"Seem like an old hotel"||(in 6 reviews)|
|"Worth for the price we paid"||(in 3 reviews)|
|"The food was expensive."||(in 2 reviews)|
|great location||in 194 reviews|
|staff very helpful||in 173 reviews|
|big room||in 160 reviews|
|nice hotel||in 119 reviews|
|expensive breakfast||in 100 reviews|
|river view||in 69 reviews|
|executive lounge||in 59 reviews|
|bund||in 56 reviews|
|swimming pool||in 46 reviews|
|bed was amazing||in 37 reviews|
|chinese restaurant||in 33 reviews|
|high quality||in 24 reviews|
|five star||in 21 reviews|
|final price||in 17 reviews|
|wide variety||in 17 reviews|
|channels limited||in 8 reviews|
|top floor||in 7 reviews|
|egg and noodle||in 4 reviews|
|food is expensive||in 3 reviews|
I wish I engaged the breakfast buffet option when I booked with you.
Everything started so negative, that it was difficult to appreciate anything.
CAN YOU BELIEVE that first they confirmed reservation of all three rooms. At last moment they surprised us by cancelling it. I SHALL NEVER STAY AT KEMPINSKI IN MY LIFE.
Good but could be better
Good breakfast variety. Reliable internet. Bathroom amenities (soap etc) have improved since last year.
Maintenance crew noisy in middle of the night. Wake-up call was an hour late one morning. Showers a bit leaky into the bathroom.
A fairly genuine five star hotel with well appointed rooms including the "standard" amenities, restaurants and facilities. Location in the heart of Pudong's business area suited my needs well.
Complimentary WIFI is a bit irritating in the it required constant re-logging on even inside the 24 hour day - none of the various location logins remembers you. The spa is mediocre with relatively poor service and the pool is far from the expected comfortable resort hangout but rather like a small town community pool where you are given a gross looking community bathing cap before entering the water. While I realize that I'm in a foreign country the overall level of English speaking (understanding) in public areas is below expectations for this class of international hotel. A $ 133.00 charge for a 3 hour late checkout.
When we arrive our room was not ready and the front desk did a double take on our reservation itinerary.
A stay at Grand Kempinski Hotel Shanghai places you in the heart of Shanghai, within a 15-minute walk of Oriental Pearl Tower and Jin Mao Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Free self parking is available onsite.
based on 1,162 reviews
Policies vary by room type and provider.
Grand Kempinski Hotel Shanghai is located at 1288 Lujiazui Ring Road in Pudong, 3.3 km from the centre of Shanghai. Oriental Pearl Tower is the closest landmark to Grand Kempinski Hotel Shanghai.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Grand Kempinski Hotel Shanghai.
Yes, Grand Kempinski Hotel Shanghai offers free Wi-Fi.
Yes, Grand Kempinski Hotel Shanghai offers free parking.
No, Grand Kempinski Hotel Shanghai does not offer free airport shuttle service.
Grand Kempinski Hotel Shanghai is 16.7 km from Shanghai Hongqiao Intl. Grand Kempinski Hotel Shanghai is 30.6 km from Shanghai Pu Dong.
No, pets are not allowed at Grand Kempinski Hotel Shanghai.
Yes, Grand Kempinski Hotel Shanghai has a pool on-site.