Rooms smelled like smoke
The gym was better than other hotel gyms and it was well maintained. The staff was fantastic. I dealt with 3-4 different staff members both over the phone and in person, and all did everything they could to accommodate.
I checked in and the room smelled like smoke (room 114). I called the front desk and Grant was able to get me into another room and apologized for the inconvenience. I went to room 111 and it smelled the exact same. I didn't bother trying again. Hotel is overpriced.
Decent place but staff and room was terrible.
The location was good being next to the 405fwy and the 101fwy. Getting anywhere in LA seemed easy at this location.
The person on staff that attended me didn't seem to pleased to help me and was quite rude. Her greeting was not pleasing at all felt like she didn't care. I didn't even bother to call the front desk and tell them the bathtub was clogged. Would I stay here again. If that lady is still on staff I would stay away from her.
Pretty spacious . Nice lighting .
Not enough blankets
180 rooms and only 140 parking spaces
Nice and clean
I rented this room 2 months in advance when I was going to my room their was no parking spaces they have 180 rooms and 140 parking spaces the clerk said they did not guaranty a parking space having 2 young children I arrive at midnight to the hotel with no parking I ask cleck for a refund CLERK SAID HE REFUND DEPOSIT BUT It was not possible to get my money from expedia. Plain and simple Dont expect to get a parking space come solo....
I liked the location, it was pretty much 15-20 min away from everything. There's a Denny's right next to the hotel, which you can get room service from until midnight but it's open 24 hours so you can still walk over. The room had a lot of mirrors. The pool is small but convenient for kids.
Parking became difficult to find when you get back late, but it was also 4th of July weekend so they were probably all booked. There were some people smoking right outside their rooms.
Would stay again
Friendly staff, clean rooms, comfortable beds
Very close to the freeway so lots of traffic noise for the light sleeper....but they do provide earplugs!
Checking in and out was easy due to the very easy going ans helpful staff. We were there for an event and the location worked out great. Also just down the way arw a bunch of great places to eat.
I mainly chose this place because it had a high cleanliness rating. The rooms were fairy dirty and things were falling apart. One of the lights didn't turn on, dust was very visible ans there was a red/brownish stain on the bathroom wall by the switch.
Reasonably nice stay
Location, room comfy, and mostly quiet despite 405 freeway nearby.
No complimentary breakfast. There's a Denny's on site, where the food can b good or not so good. (Different chefs?). No King beds available, although this may be because I made a late reservation.
Clean room and comfortable beds
Check in was a bit slow
Comfort of toom
Bed too soft and lumpy
Very clean and comfortable. Great helpful courteous staff. Denny's on-site & room service convenient.
Street noise, no sleep timer on TV remote, stained carpet, got bit by something the first night.
Experience casual elegance at this Sherman Oaks, California hotel featuring easy freeway access and close proximity to area attractions including the sandy beaches of southern California. The Best Western Plus® Carriage Inn is located in the heart of the entertainment capital of the world and is conveniently located near Universal Studios®, Hollywood, The Getty Center, Six Flags® Magic Mountain and many more of southern California's most popular attractions. This Best Western® hotel features a cocktail lounge, exercise facility, outdoor heated swimming pool and meeting space to accommodate up to 30 people. Guests of this pet-friendly hotel in Sherman Oaks also enjoy a complimentary morning newspaper and high-speed Internet access. There's also a Denny's® restaurant on premises, serving American dishes 24-hours a day. This Los Angeles area hotel offers discount tickets to nearby Universal Studios®. Hotel guests are eight miles from the Bob Hope Burbank Airport (BUR) and 27 miles from the Los Angeles International Airport (LAX). The Best Western Plus® Carriage Inn can assist with 24-hour airport shuttle service at a reasonable rate. Make a reservation today and save at the Best Western Plus® Carriage Inn! Enjoy your stay.
Based on 2,467 reviews
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