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|Distance to city centre||0.0 km|
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Staff were friendly, they were able to speak English. Location was good hotel is right at the center of Shumen. Breakfast was great
Compared with the photos, hotel seemed a little small but it was not that big of a problem. Also our room was for four people with two bedrooms and we thought from the photos that 2 beds each room but instead it was two rooms-one room-one sofa bed in the living room
Chese,there is not honey...
Great location. Large room. Friendly staff.
Central position in Shumen . The rooms were big. We had air con and wifi
Eight flights of stairs to get to second floor. The rooms stank of fags, not nice when you are a non smoker.
Central location, big room, everything worked. Kettle in the room which is unusual for Bulgarian hotels at this standard. Breakfast basic but ok for the room price.
Girl on reception was totally uninterested. We booked a double room and were given twin single. Down three flights of stairs to reception to ask about this. No apology. Given another room. Up the stairs again. Nothing in the room about wifi even though we’d asked and she said there would be ‘something near the tv’. Down the stairs again. Told her and she just rattled off the code. No apology. Same girl lounging behind the desk in the morning. Had to ask for coffee and her body language suggested she’d much rather continue fiddling with her phone than make coffee, which was clearly part of her job. She improved a little when we checked out. Called a cab for us with something approaching a smile.
based on 412 reviews
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- Friendly service
- Spacious rooms
Policies vary by room type and provider.
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