The facility could use some upkeep and maybe a makeover in the rooms.
3 stars
Sheraton Springfield Monarch Place Hotel
Photos of Sheraton Springfield Monarch Place Hotel
Overview
Sheraton Springfield Monarch Place Hotel in MA provides modern conveniences and accommodations, along with friendly service. The hotel has a good location that will put the guests close to many of the most popular areas to visit in and around Springfield. It features 325 rooms across the 12 floors.
Travelers who choose to stay at the hotel will find that all of the rooms have air conditioning, along with complimentary bottled water and coffee and tea makers. The rooms have separate sitting areas, and there are connecting rooms available for those who may be traveling with friends and family. The rooms have daily housekeeping, private bathrooms, televisions with cable TV, refrigerators on request, and premium bedding.
Sheraton Springfield Monarch Place Hotel has plenty of features to help keep the guests as happy as possible. This includes an indoor pool, along with a fitness center and a sauna. Guests will also find conference space, meeting rooms, a 24-hour front desk, luggage storage, and two on-site restaurants, and laundry facilities. There are dedicated smoking areas for the hotel.
When staying at the hotel, guests will be close to many of the areas that they want to visit. They are just a short distance from the Connecticut River, the Dr. Seuss Museum, Riverfront Park, Six Flags New England, and the Basketball Hall of Fame. Plenty of places to dine are near the hotel, as well. Places to consider include Red Rose Pizzeria, Hot Table, Ciro’s, Frigo Foods, Max’s Tavern, 350 Grill, and Paramount Pizza.
Latest deals for Sheraton Springfield Monarch Place Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Sheraton Springfield Monarch Place Hotel
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Bottle of water
- 24hr front desk
Dining
- Packed lunches
- Snack bar
- Kitchenware
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- No smoking
- Designated smoking area
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Bathroom
- Spa bath
- Hairdryer
- Bathrobe
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
General
- Soundproof rooms
- Storage available
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Bedroom
- Alarm clock
Things to do
- Gift shop
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Sheraton Springfield Monarch Place Hotel
7.8
Good
348 verified ratings
Wonderful
165
Very good
49
Good
41
Okay
24
Fair
27
Mediocre
9
Poor
33
Summary of reviews
Guests say
Guests appreciated the cleanliness of the rooms and the friendly service provided by the staff. However, many expressed concerns about the noise levels from outside and thin walls, as well as feeling that the value for the price paid was not satisfactory due to additional fees and limited amenities.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7.6 out of 10
201 reviews
8 out of 10
84 reviews
10 out of 10
1 review
7.2 out of 10
5 reviews
All reviews
Cons (-) Parking was $18 a night and every morning when you where trying to get out of the parking lot the gate would not open! Very frustrating!!!!
Pros (+) They overbooked our hotel room; unacceptable.
Pros (+) My room was very clean and comfortable.Staff was very polite and courteous.
Cons (-) I went for dinner in the pub and was seated and left with a menu after 27 minutes of no one coming back got up and left. The next afternoon tried again and the service was not much better. Asked for silverware and napkins and never got silverware and had to go to bar and get cocktail napkins.
Pros (+) The gym and pool facilities were excellent. Good central location.
Cons (-) The bathroom sink was taped up, not surprisingly the tv remote was also taped up. The curtain handle was broken.
Location
1 Monarch Place, Springfield, MA 01144
What's nearby
- Springfield Symphony Orchestra210 m
- Court Square231 m
- Memorial Bridge290 m
- MassMutual Center364 m
- Wason-Springfield Steam Power Blocks383 m
- The Paramount Theater398 m
- Apremont Triangle Historic District0.5 km
- Quadrangle0.6 km
- Springfield Museums0.6 km
- Springfield Central Library0.6 km
- Dr. Seuss National Memorial0.6 km
- Naismith Memorial Basketball Hall of Fame1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Springfield Monarch Place Hotel
Low season | March |
|---|---|
High season | March |
Average price (weeknight) | C$ 295 |
When to book a room at Sheraton Springfield Monarch Place Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
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See most recommended stays in SpringfieldGood to know
Value for money | 6.8 |
|---|---|
Distance to downtown | 0.1 km |
Nearest Airport | Hartford Bradley Intl |
Distance to airport | 19.8 km |