Sleep Inn

the bed was comfortable. the shower was nice and hot

the room was filthy. the toilet was Not bolted to the floor.

When I arrived the air of the hotel smelled very clean. The check in person was very helpful.

I did not like the room. It was a handicap accessible, however it was cluttered and hard to move about. There was a very dirty chair in room that I had to cover with a sheet. I also do not like that no matter how you pay there is a $25 hold fee. The hotel is extremely outdated and the $25fee seems a bit much for the hotel in itself. The day shift staff was very rude and argumentative with me when I began to tell her about my stay. The room smelled clean, but it was dusty.... visible dust. The bed was made but the covers were bunched up as if had been slept in or made by someone that had no experience. The covers had stains in it. We didn't even take a shower in the room because of the uncomfortableness. We went out and purchased bath linen to wash at the sink. When I tried to speak with the day front desk person about my stay she stated rudely before I could even finish that she didn't make the policy. She had wanted to check my room as we were leaving and I was trying to give her my concerns but only got as far as I don't understand why you all have a $25 fee for as outdated as... she then cut me off. We spent about 5 min in the hall going back and forth. As I told her, if I had stated that this hotel was wonderful and I enjoyed my stay..her response would not have been 'I do not make the policies'. She would have probably stated thank you I'm glad you enjoyed staying with us. I also attempted to explain to her that though I know she doesn't make the rules, but when we work for a company, wear the badge with the companies name, we become the face of the company. So whatever criticism or compliment we receive we should be mature enough to take it back to the faces of the company that the guest does not see as we arrive and leave. Very unfortunate stay. I've stayed at several sleep inns and this by far is the worst. Definitely needs a face lift.