Good to know
|Distance to city centre||1.6 km|
|Distance to airport||7.7 km|
Time of year
Show reviews that mention
|air conditioning||in 39 reviews|
|bit dated||in 37 reviews|
|breakfast was good||in 206 reviews|
|cascades||in 46 reviews|
|cold water||in 43 reviews|
|double bed||in 13 reviews|
|golf course||in 12 reviews|
|good hotel||in 123 reviews|
|great location||in 98 reviews|
|lifts were not working||in 68 reviews|
|old rooms||in 22 reviews|
|poor service||in 165 reviews|
|staff are very friendly||in 236 reviews|
|star hotel||in 64 reviews|
|swimming pool||in 145 reviews|
|valley||in 34 reviews|
The porters were friendly, and tried hard.
The hotel said in an email to myself that there was free entry to valley of waves, that there was a heated kids pool and free wifi. None of these were true. The hotel phones didn't work which mean't we needed to go downstairs to talk to staff and order room service. The concierge was rude and not helpful, she spent more time playing on her mobile phone. Rooms were not clean at all. Food in the hotel was bad, breakfast was always cold, there was sufficient and staff took forever to replace. The dinner was not pleasant in the room and we did not eat it. The service was less than a 2 star, this is no 5 star hotel.
Friendly service and breakfast was very good!
Wifi and No TV for the whole of Saturday and Sunday. To have a 2year old and have no tv!
location great bed ok
breakfast to be avoided. no labels on food dishes and dried out due to hot lamps, toaster did not work, no butter or salt and pepper on table, tea and hot chocolate took so long i had finished bacon and eggs. when they moved the beds to make twins the bedside lights didnt work. Its winter in africa at he bar the door were open to outside and the big front door open so nice ice cold gale through the room could not sit there.
that there was no power on the day on the 23rd until the evening renovations happening everywhere
With a stay at The Cascades Hotel at Sun City Resort in Sun City, you'll be a 2-minute walk from The Gary Player Golf Course and 8 minutes by foot from The Valley of Waves. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free valet parking is available onsite.
based on 2,500 reviews
Things to Know
- Friendly service
Policies vary by room type and provider.
Most Popular Landmarks
- Valley of Waves 0.5 km
- Lost City 0.6 km
|Johannesburg Lanseria||106 km|